Cisco Systems 5.4.x Check Appliance System Logs for Deployment Errors

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UserGuide for Cisco Digital Media Manager5.4.x
OL-15762-05
Chapter19 Content Distribution and Delivery
Reference
Procedure
Step1 Click Network and Endpoints.
Step2 Choose Digital Media Players > Deployment Manager > Deployment Status.
Step3 (Optional) Would you like to limit how many deployment packages the table describes? If so, use
filtering options above the table.
Step4 Examine the Status column for any use of the word “Failed.”
a. Whenever you see that a deployment package has failed, click its icon in the far right column.
b. Examine the Deployment Details popup window for any error message that might help you to
troubleshoot the failure.
For example, an error message could state that DMP login credentials were incorrect.
Step5 Stop. You have completed this procedure.
Related Topics
• Troubleshoot DMS-CD, page 19-31
Check Appliance System Logs for Deployment Errors
Procedure
Step1 Log in to AAI on your DMM appliance.
Step2 Choose DMM_CONTROL> DMM_LOG_LEVEL > DEBUG, and ensure that th e logs areverbose.
Step3 Choose APPLIANCE_CONTROL> GET_SYSLOG,.
Step4 Choose a method to receive the logfiles.