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UserGuide for Cisco Digital Media Manager5.4.x

OL-15762-05

Chapter22 Plan for and Manage Emergencies

Procedures

Contents

Main User Guide for Cisco Digital Media Manager 5.4.x Page CONTENTS 1Manage Platform Services Page Page Page 2Manage Network and Endpoint Settings Page Page 3Manage Content for Cisco Digital Signs Page Page Page 4Manage IPTV Programming for Cisco Cast Page Page Page Page Page Page Administration Overview Logical Ports That Cisco DMS Components Use Page Log in to DMM Start DMS-Admin Learn Your DMM Appliance Serial Number Set a User Session Timeout for Components of Cisco DMS Page Page Administration Dashboard Dashboard Overview Understand the Alerts Gauge Understand the System Information Gauge Understand the Status Gauge Page View Dashboard Gauges Page Licenses Understand Licenses Request License Keys Page Install License Keys View Installed Licenses Check the Dashboard Gauge for Licenses Automatically Licensed Features on Cisco DMS Appliances and Endpoints Optional Module Licenses Page Server Operations Check DMM Server Processes Remotely Page Restart Appliances Remotely Server Processes Analyze Cisco DMS System Logs Enable Syslog Analysis Disable Syslog Analysis Configure Failover Page Cisco Hinter for RTSP Page Download Cisco Hinter Windows Install Cisco Hinter on Windows Run Cisco Hinter on Windows Linux Install Cisco Hinter on Linux Run Cisco Hinter on Linux Troubleshoot RTP Over RTSP Authentication and Federated Identity Page Page Page F I L O R U X Understand the Requirement to Authenticate Users Decide Which Authentication Method to Use LDAP and Active Directory Concepts LDAP is Highly Complex Plan Ahead Restrictions Synchronization Concepts Synchronization (Replication) Overview Synchronization Types Understand Synchronization of a DMM Group to an LDAP Filter Understand Manual Synchronization Understand Automatic Synchronization Guidelines for Synchronization LDAP Concepts Understand LDAP Attributes Guidelines for LDAP Filters Password Concepts Understand the Effects of a Changed Password in Active Directory Understand the Effects of a Blank Password in Active Directory Understand Authentication Property Sheets for LDAP Federated Identity and Single Sign-on (SSO) Concepts IdP Requirements Configuration Workflow to Activate Federation (SSO) Mode Authentication Scenarios for User Sessions in Federation (SSO) Mode SSO Scenario1 Trusted + Valid + Authorized SSO Scenario2 Trusted + Valid + NOT Authorized SSO Scenario3 Nothing Known Migration Between Authentication Methods Understand Migration (from Either LDAP or SSO) to Embedded Understand Migration (from Embedded) to Either LDAP or SSO Export the Root CA X.509 Certificate from Your Active Directory Server Configure DMM to Trust the Active Directory Root CA Choose an Authentication Method Configure LDAP (Active Directory) Settings Define LDAP (Active Directory) Filters Import User Accounts that Match an LDAP (Active Directory) Filter Resynchronize User Accounts that Match an LDAP (Active Directory) Filter Sever All Existing Ties to a User Base or an LDAP (Active Directory) Server Define the LDAP (Active Directory) Synchronization Schedule Manage LDAP (Active Directory) Attributes Configure Automatic LDAP (Active Directory) Synchronization Derive User Group Membership Dynamically from an LDAP (Active Directory) Filter Page Configure Federation Services for SSO IdP Configuration Examples Example: Configure OpenAM to Interoperate with CiscoDMS Page Example: Configure Shibboleth to Interoperate with CiscoDMS Page Page Page Example: Configure PingFederate to Interoperate with CiscoDMS Page Page Export SP Metadata from DMM Import IdP Metadata into DMM Page Bypass External Authentication During Superuser Login, as Needed Elements to Choose and Enable an Authentication Mode Page Elements to Define, Validate, and Add LDAP Filters Elements to Use LDAP Bookmarks for Synchronization Elements to Schedule Synchronization Elements to Manage Attributes 8-52 Sample SP Configuration File from DMM Summary Configuration Sample (PingFederate) Page Sample IdP Metadata 8-56 Exported IdP Metadata Sample from OpenAM 8-57 Exported IdP Metadata Sample from Shibboleth 8-58 Exported IdP Metadata Sample from PingFederate 8-59 FAQs, page8-59 Cisco DMS 5.3 Q. LDAP (Active Directory) FAQs Which Active Directory releases does CiscoD MS support? A. Our completed tests succeeded as follows. Windows Active Directory Server 2000 Federation Mode (SSO) FAQs Error Message FAQs Network Policy FAQs User Exclusion FAQs Page User Group Assignments Understand User Accounts Understand User Roles Create User Groups Delete User Groups Create User Accounts Manually Page Assign Users to User Groups Edit User Accounts Manually Delete User Accounts Manually Remove Users from a User Group Manage User Access Rights to DMPs Elements to Configure User Account Settings Page Page SNMP, Events, and Notifications Understand SNMP Concepts Understand MIB and NMS Concepts Understand IP Address Conflict Events Understand Supported Event Types DMP Event Categories Global Event Categories Failover Cluster Event Categories WAAS Event Categories Understand Notification Methods Enable or Disable Email Configure SNMP Server Settings for Your DMM Appliance Populate the MIB Browser in Your NMS Configure Alert Reports and Notification Settings Define Alert Report Parameters Define Notification Rules SMTP FAQs SNMP and MIB FAQs Page Page Page Network and Endpoints Overview View Network and Endpoint Options in DMM Register DMPs Page Page L M Partial Support for Cisco Medianet 2.1 Features DHCP Server Configuration Notes for MSI Service Discovery 12-6 dhcpd Example Windows Server Example Understand Medianet Autoconfiguration for DMPs Information That Medianet and DMPs Exchange Medianet Activation Workflow for a DMP 4310G or 4400G Page Limit Your Use of Manual Registration General Best Practices for Non-Medianet Autoregistration Best Practices to Schedule Non-Medianet Autoregistration Events Understand the Sequence of Operations for Non-Medianet Autoregistration Use DMPDM to Prepare a DMP for Manual Registration Use a System Task to Normalize DMP Passwords Page Page Establish Trust Between Digital Signs and your Centrally Managed DMPs Add or Edit Address Ranges for Non-Medianet Autoregistration Page Delete Address Ranges for Non-Medianet Autoregistration Add or Edit One DMP Manually Delete DMPs Manually from Your Device Inventory Elements to Autoregister DMPs Elements to Add or Edit One DMP Manually Elements to Delete One DMP Manually Elements to Configure Non-Medianet Autoregistration Prevent DHCP Address Assignments to the Wrong VLAN 12-26 12-27 12-28 12-29 Page Organize DMPs in Groups Understand the Effect of Nesting One DMP Group Inside Another Add and Edit DMP Groups Delete DMP Groups Add DMPs Manually to DMP Groups Remove DMPs Manually from DMP Groups Filter the DMP List Table Top-Level Elements to Manage DMPs and DMP Groups Page Elements to Add or Edit DMP Groups Elements to Delete DMP Groups Elements to Remove a DMP from a DMP Group CHAPTE R Configure DMP Wi-Fi Settings numerals E ASCII Passphrases and Hexadecimal Keys for WEP T W Page Establish a Wired Network Connection Establish a Wireless Network Connection (802.11) Page DMP Network Interfaces Page Page Touchscreens, Projectors, and Displays Presentation System Concepts Understand Which Displays Work Best with DMPs Understand How to Choose Media Signal Cables Page Understand and Prevent Image Retention (Burn-in) Connect to a Digital Display or Projector Page Connect to a Touchscreen Connect to an Analog Display or Projector Use RS-232 Signals to Control Presentation Systems Prepare Cisco Displays to Support RS-232 Syntax Page Page Bootstrap DMTech Displays to Enable Their RS-232 Support Page Bootstrap NEC Displays to Enable Their RS-232 Support Use RS-232 Syntax to Control Digital Signs 15-18 UserGuide for Cisco Digital Media Manager5.4.x OL-15762-05 Chapter15 Touchscreens, Projectors, and Displays Procedures 0% BNC 15-19 UserGuide for Cisco Digital Media Manager5.4.x OL-15762-05 Chapter15 Touchscreens, Projec tors, and Displays Procedures 32-inch LCD-PRO 40-inch LCD-PRO 42-inch LCD-PRO 47-inch LCD PRO 52-inch LCD-PRO 55-inch LCD-PRO Task Delete Equipment Settings That Use RS-232 Syntax DVI Prepare a 40- or 52-inch Cisco LCD to Support Centralized Management through DVI HDMI Activate or Deactivate HDMI Autodetection Activate or Deactivate Resolution Autodetection Use Predefined Tasks to Configure and Manage Equipment Define or Edit DMP Output Settings for A/V Page Delete DMP Output Settings for A/V Use Simple Menus to Control A/V Settings Page Edit A/V Settings That You Chose from Menus Delete A/V Settings That You Chose from Menus Video and Audio Signal Interfaces Page Page Supported Touchscreen Drivers in Cisco DMS 5.4 Elements to Choose A/V Settings from Menus Page Elements to Configure DMP Audio/Video Settings Elements to Control HDMI Display Autodetection Elements to Control Screen Resolution Autodetection Elements to Activate RS-232 for Supported LCD Display Brands (except DMTech) Elements to Activate RS-232 for LCD Displays by DMTech FAQs About Cleaning and Maintenance FAQs About Daily Operation FAQs About RS-232 FAQs About Touchscreens FAQs About Product Quality Troubleshoot Cisco Professional Series LCD Displays Troubleshoot the Power Indicator Troubleshoot Image Quality Troubleshoot Audio Quality Troubleshoot the Handheld Remote Control Unit Run a Diagnostic Self-Test on a 40- or 52-inch Cisco LCD Display DMP User Permissions (Authorization) Scenarios That Illustrate Typical User Permissions Scenario A: Basic Administrator Permissions Scenario B: Basic Network and Endpoint Permissions Scenario C: Basic Content Permissions Scenario D: Basic Reporting Permissions Configure User Rights and Permissions Page Page Page Media Assets and Embedded Software User Permission Restrictions Media Restrictions Audio-Video Sync on a DMP4305G Misidentified Codecs Can Trigger a Gray Screen, and Then Restart a DMP4310G A DMP4400G Might Not Output Audio After Finishing the Playback of a WMV File Component Signal Cables Prevent DMP4310G Playback of 1080p60 Video SDP Support and Restrictions Shockwave Flash (SWF) Support and Restrictions MP3 Support and Restrictions MPEG-4 Support and Restrictions Bitmapped/Raster Image (JPG, GIF, PNG) Support and Restrictions URL and Website Support and Restrictions File Size and Storage Restrictions Local Storage Restrictions Locally Stored Presentations Should Not Include Remote Assets Local Storage Restrictions for DMP4310G Understand HTTP HEAD Request Timeout Page Page Work with Assets and Categories in Your Media Library Add One Asset at a Time to Your Media Library Add Multiple Assets Simultaneously to Your Media Library Page Elements to Manage Assets and Categories Page Elements to Add Categories and Rename Them Elements to Add Assets and Edit Their Attributes Elements To Describe and Preview One Asset Page Page Playlists Best Practices to Optimize DMP Settings for Playlists Improve Transition Speeds Reduce or Resolve Black-Screen Delays After Video Playback Create and Organize Playlists Change the Sequence of Playback Elements to Define a Playlist Page Content Distribution and Delivery Understand DMP Support for the CIFS Protocol Choose a Content Delivery System to Use with DMPs Page DMS-CD Concepts DMS-CD Overview Retry Timeout Concurrent Deployments DMS-CD Performance Factors Differential Download Intelligence Bandwidth Consumption Resumption of Interrupted and Paused File Transfers Understand Shared Scheduling Features for Deployments Understand DMS-CD Alert Reports Monitoring Modes Error Conditions Alert Types DMS-CD Guidelines Gather the Essential Data to Develop a Deployment Strategy Page Limit DMS-CD Disruptions to DMP Performance Page DMS-CD Restrictions CIFS Restrictions ACNS Restrictions ECDS Restrictions Example Scenario Organizational Logic at Acme Deployment Scheduling Logic at Acme Page Configure DMM to Use ACNS, WAAS, or ECDS Configure DMS-CD Configure Deployment Threshold Preferences for DMS-CD Check Disk Space Capacity for Deployments Create a Deployment Package Page Edit a Deployment Package Page Delete a Deployment Package Software UI and Field Label Reference Tables Elements to Define Deployment Thresholds Page Page Elements to Define a DMS-CD Deployment Package Elements to Define WAAS, ACNS, or ECDS Settings Troubleshoot DMS-CD Check Deployment Status Details Check Appliance System Logs for Deployment Errors Use Snapshot Mode or Live Monitor Mode to Check for DeploymentErrors FAQs for ACNS FAQs for WAAS Troubleshoot ACNS Troubleshoot Choppy Playback of Videos from Your ACNS Network Page Page Troubleshoot Unlisted or Missing ACNS Channels in Digital Signs Troubleshoot ACNS Assets That Your DMPs Do Not Play Page Page CHAPTE R Use Channels to Play Rich Media Page Channel Examples T 20-4 Airport Example Meanwhile, a small regional airport might define even fewer channels. Healthcare Example Retail Banking Example Retail Shopping Example Education Example Manufacturing Example Understand How Channels Prioritize Their Content Understand Time Basis Concepts Work with Channels Generally View and Filter Channels Add a Channel Page Tag a Channel Edit a Channel Duplicate a Channel Delete a Channel Work with Channel Details Channel Properties Define Channel Properties Change Channel Properties Default Content Choose Default Content for a Channel Change the Default Content for a Channel Time-specific Content Choose Time-specific Content for a Channel Change the Time-specific Content for a Channel Page Page Play Now Content Choose the Play Now Content for a Channel Change the Play Now Content for a Channel Page Page Start a Play Now Event Stop a Play Now Event Work with Channel Events Add an Event to a Channel Duplicate an Event from a Channel Delete an Event from a Channel Work with Channel Subscriptions Subscribe Endpoints to a Channel Unsubscribe Endpoints from a Channel Page Page Proof of Play Implications of Changing the DMM Appliance Hostname Implications of Changing the User Authentication Method Implications of Changing Which Assets a Playlist Includes Glossary Campaigns (Formerly, Insertions) R Prepare DMPs to Support Proof of Play Enable Syslog and NTP Enable Proof of Play Features in DMM Create Requestors Create Campaigns Run a Report Export a Report View Previous Reports Use the Proof of Play Dashboard Page Troubleshooting Plan for and Manage Emergencies Create Deployment Packages for Emergencies Page Provision Emergency Assets to DMP Local Storage Start Playback of an Emergency Message Stop Playback of an Emergency Message Page Page Page Page Cisco Cast Overview Feature License Restrictions Centralized Administration On-Premises Operation Start Cisco Cast Page Page Redistribute Live TV Site Assessment for Live Video Programming Channel Count Restrictions Codec Restrictions Add Channels Edit Channels Reassign Channel Numbers Delete Channels List Only the Defined (Active) or Undefined (Inactive) TV Channels Elements to Manage TV Channels Page Elements to Define Channel Settings Page Page Video on Demand Site Assessment for VoD Programming Channel Count Restrictions Workflow to Stage VoD Assets to DMP Local Storage Add a New VoD Category Add a New VoD Subcategory Edit a VoD Category Delete a VoD Category Map a Video to a VoD Category Organize Videos in VoD Categories Remove a Video from a Category Stage an EPG to DMP Local Storage Elements to Manage VoD Categories Page Electronic Program Guide Understand EPG Data Formats XMLTV Tribune Media Services Understand Methods to Describe EPG Channels Add or Edit Subscriptions to Data from an EPG Provider Delete Settings That Define a Subscription Synchronize EPG Channel Schedules and Program Descriptions Elements to Define EPG Provider Settings Troubleshoot EPG Highlighting Page Look and Feel Choose the Color Scheme for Your Menu System Specify Which Features Your Menu System Should Include Show a Custom Logo in Your Menu System Show the Cisco Logo in Your Menu System Choose the Date and Time Formats for Your Menu System Page Deploy Menu System Customizations to Your DMPs Page Emulate the DMP Remote Control for Use with Cisco Cast Audio Muting Restrictions Channel-Changing Restrictions DMP Model Restrictions Workflow to Provision Emulator Service for IP Phones Activate Services Start Services Configure URL Parameters Enable IP Phone Autoregistration Define IP Phone Service Attributes Expose the Service to IP Phones Configure Emulator Settings in Cast Page Configure an IP Phone to Emulate the Remote Control Start the Emulator on an IP Phone Start the Emulator on a Mobile Phone Use the Emulator on an IP Phone or a Mobile Phone