Chapter 7 Troubleshooting the Switch
Restart the Switch
If the device manager does not appear, make sure that any
You might also need to enter a URL in your browser, such as www.cisco.com.
Restart the Switch
If you cannot solve a problem by reconfiguring a feature through the Cisco Configuration Assistant, restarting the switch might solve the problem or help you to eliminate probable causes. When you restart the switch, the switch retains its saved configuration settings during the restart process.
Note Restarting the switch interrupts connectivity of your devices to the network.
To restart the switch:
•If you have access to the switch through the Cisco Configuration Assistant, select the System Reload option from the Maintenance menu.
•If you have access to the device manager, use the Restart / Reset window, and click the Restart the Switch radio button.
This option restarts the switch without turning off power. However, the device manager is unavailable during the restart process. When the process completes, the switch displays the device manager.
•If you do not have access to the device manager, follow the procedure in the “Access Direct Managed Mode” section on page
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