Chapter 7 Troubleshooting the Switch
Reset the Switch
Reset the Switch
If you cannot solve a problem by reconfiguring a feature through the Cisco Configuration Assistant, resetting the switch might solve the problem or help you to eliminate probable causes. For example, if the problem exists after you reset the switch to its default settings, it is unlikely that the switch is causing the problem.
You can reset the switch only through the device manager. You cannot reset the switch through the Cisco Configuration Assistant.
Caution Resetting the switch deletes all customized switch settings, including the IP address, and returns the switch to its factory default. The same software image is retained. To manage the switch or to display the device manager, you need to reconfigure the basic switch settings (as described in Chapter 2, “Setting Up the Switch”) and use the new IP address.
Note Resetting the switch interrupts connectivity of your devices to the network.
To reset the switch:
•If you have access to the device manager, use the Restart / Reset window, and click the Reset the Switch radio button.
This option resets the switch, deletes the current configuration settings, returns to the factory default settings, and then restarts the switch.
•If you do not have access to the device manager, follow the procedure in the “Access Direct Managed Mode” section on page
| User Guide for the Catalyst Express 520 Switches |
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