Cisco Systems 520 Troubleshoot Displaying of the Device Manager, Device Manager Does Not Display

Chapter 7 Troubleshooting the Switch

Troubleshoot Displaying of the Device Manager

Troubleshoot Displaying of the Device Manager

Here are some basic troubleshooting for problems related to displaying the device manager.

•Device Manager Does Not Display, page 7-3

•Device Manager Is Not Operating Properly, page 7-4

•Device Manager Has A Slow Response Time, page 7-4

•Device Manager Is Not Accessible Through the Network, page 7-4

Device Manager Does Not Display

If you cannot display the device manager from your PC or laptop, make sure that you entered the correct switch IP address in the browser.

If you entered the correct switch IP address in the browser, make sure that the switch and your PC or laptop are in the same network or subnetwork. For example:

•If your switch IP address is 172.20.20.85 and your PC or laptop IP address is 172.20.20.84, both devices are in the same network.

•If your switch IP address is 172.20.20.85 and your PC or laptop IP address is 10.0.0.2, the devices are in different networks and cannot directly communicate without a router. You must either change the switch IP address or change the PC or laptop IP address.

If the problem persists, follow the procedure in the “Access Direct Managed Mode” section on page 7-6, and then update the switch network settings on the device manager Express Setup window.

If the problem still persists, follow the procedure in the “Recover the Switch

Software” section on page 7-10.

	User Guide for the Catalyst Express 520 Switches
OL-12761-02		7-3