Contents
Cisco IP Phone 7970 Series for Cisco CallManager
Page
Common Phone Tasks
Button Icon Definitions
Contents
Using a Handset, Headset, and Speakerphone
Accessing Your User Options Web Pages
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If you want to Then
How to Use this Guide
Getting Started
Using and Cleaning the Touchscreen Display
Where to Find Additional Information
Safety and Performance Information
Installing and Using Your Phone
Power supply must be placed indoors
Using an External Power Supply
Using External Devices with Your Cisco IP Phone
Connecting Your Phone
Registering with Taps
Adjusting the Footstand
Adjusting the Handset Rest
Headset Information
Subjective to the User
An Overview of Your Phone
Buttons and Hardware
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Cisco IP Phone 7970 Series
Touchscreen Features
Understanding Call and Line Icons
Call-Handling and Navigation Tips
Understanding Lines vs. Calls
Going On-Hook and Off-Hook
Selecting Calls
Viewing and Switching Between Calls
Tips
To choose a Touchscreen item Do this
Using Feature Menus
Choosing Touchscreen Items
Entering and Editing Text
Understanding Feature Functionality and Availability
Getting Help on Your Phone
Basic Call Handling
Placing a Call
Press AbbrDial
PAB service or Fast Dial service exact names might vary
Cisco IP Phone on the Web
Answering a Call
Ending a Call
Using Hold and Resume
Using Mute
Or EndCall
Transferring a Connected Call
Forwarding Your Calls to Another Number
Standard Conference Calls
Making Conference Calls
Types of Supported Conference Calls
Meet-Me Conference Calls
Starting and Joining a Standard Conference
Starting or Joining a Meet-Me Conference Call
Advanced Call Handling
Storing and Retrieving Parked Calls
Picking Up a Redirected Call on Your Phone
Using a Shared Line
Understanding Shared Lines
Adding Yourself to a Shared-Line Call
Tracing Suspicious Calls
Making and Receiving Secure Calls
Prioritizing Critical Calls
If you Then
Using a Handset, Headset, and Speakerphone
Obtaining a Headset
Using AutoAnswer with a Headset or the Speakerphone
Customizing Phone Settings
Adjusting the Volume
Customizing Rings and Message Indicators
Customizing the Touchscreen
Setting Up Speed Dial Features
Add/Update Speed Dials from the main menu
Using Voice Messaging, Call Logs, and Directories
Accessing Voice Messages
Using Call Logs and Directories
Missed Calls, Placed Calls, or Received Calls. Each log can
Logging In to the User Options Web Pages
Accessing Your User Options Web Pages
Procedure
Tips for Navigating the User Options Pages
Subscribing to Phone Services
Subscribe
Understanding Additional Configuration Options
If you Then For more information
Document Customizing Your
Network Configuration and select the network
Troubleshooting Your Phone
Using the Quality Reporting Tool
If you are asked to Then
Cisco One-Year Limited Hardware Warranty Terms
Duration of Hardware Warranty
Replacement, Repair, or Refund Policy for Hardware
To Receive a Return Materials Authorization RMA Number
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Index
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Cisco IP Phone 7970 Series
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Taps
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Cisco IP Phone 7970 Series
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