30 78-15630-03
Picking Up a Redirected Call on Your Phone
Your system administrator might enable Call PickUp for your phone if you share call-handling
responsibilities with co-workers. Call PickUp allows you to answer a call that is ringing on a
co-worker’s phone by redirecting the call to your phone. You can use Call PickUp features to handle
calls for co-workers who are in your call pickup group (PickUp), who are in another pickup group
(GPickUp), or who are in a group associated with your group (OPickUp).
Tips
•When you press PickUp and GPickUp, you connect to the call that has been ringing for the longest
time.
•With OPickUp, your system administrator can associate multiple call pickup groups with your
group and assign a priority to the groups. When you press OPickUp, you connect to the ringing
call in the pickup group with the highest priority.
•If you want to pick up the call on an extension other than your primary line, first press an available
line button and then press a Call PickUp softkey.
If you want to... Then...
Answer a call that is ringing on
another extension within your call
pickup group
Press PickUp to connect to the call. (You might have to go
off-hook to press PickUp.)
If your system administrator did not enable auto-pickup, the
call will ring on your phone when you press PickUp. In this
case, press Answer to connect to the call.
Answer a call that is ringing on
another extension outside of your
group
Press GPickUp. (You might have to go off-hook to press
GPickUp.) Enter the group pickup code provided by your
system administrator to connect to the call.
If your system administrator did not enable auto-pickup, the
call will ring on your phone when you press GPickUp and
enter the group pickup code. In this case, press Answer to
connect to the call.
Answer a call that is ringing on
another extension in your group or
in an associated group
Press OPickUp to connect to the call. (You might have to go
off-hook to press OPickUp.)
If your system administrator did not enable auto-pickup, the
call will ring on your phone when you press OPickUp. In this
case, press Answer to connect to the call.