Cisco IP Phone 7970 Series 17

Entering and Editing Text

Getting Help on Your Phone
Your Cisco IP Phone provides a comprehensive online help system. Help topics appear on the
touchscreen. See the table below for details.
Understanding Feature Functionality and Availability
The operation of your Cisco IP Phone and the features available to you may vary, depending on the
call processing agent used by your company and also on how your company’s phone support team has
configured your phone system. Therefore, some of the features included in this Phone Guide might not
be available to you or might work differently on your phone system. Contact your support desk or
system administrator if you have questions about feature operation or availability.
If you want to... Then...
Enter a letter on your
touchscreen
Press the appropriate keypad number one or more times to select a letter
(with or without capitalization) from the pop-up menu. When you pause,
the cursor automatically advances to allow you to enter the next letter.
Delete within an entry
or move your cursor
Press << or Delete to remove a letter or digit. Press >> to move the cursor
to the right.
If you want to... Then...
View the main menu Press on your phone and wait a few seconds for the menu to display. If
you are already in Help, press Main.
Main menu topics include:
•About Your Cisco IP Phone—Descriptive details about your phone
•How do I...?—Procedures and information about common phone tasks
•Calling Features—Descriptions and procedures for calling features
•Help—Tips on using and accessing Help
Learn about a button or
softkey
Press , then quickly press a button or softkey.
Learn about a menu
item
Press , then quickly press the menu item on the touchscreen.
Or, press twice quickly with the menu item highlighted.
Get help using Help Press . After a second or two, press again or choose Help from the
Main Menu.