Using a Handset, Headset, and Speakerphone | Cisco Systems 7970

Using a Handset, Headset, and Speakerphone

The table below describes how to use these devices.

If you want to...	Then...

Use the handset	Lift it to go off-hook; replace it to go on-hook.

Use a headset	Press	to toggle headset mode on and off. (AutoAnswer users
	should see the “Using AutoAnswer with a Headset or the
	Speakerphone” section on page 37 for exceptions.)
	You can use the headset in conjunction with all of the controls on
	your phone, including			and	.
	See the “Obtaining a Headset” section on page 36 for headset
	purchasing information.

Use the speakerphone	Press	to toggle speakerphone mode on or off.
	Many of the actions you can take to dial a number or answer a call
	will automatically trigger speakerphone mode, assuming that the
	handset is in its cradle and			is not lit.

Switch to the headset or	Press	or	, then hang up the handset.
speakerphone (from the
handset) during a call

Switch to the handset (from the	Lift the handset (without pushing any buttons).
speakerphone or headset)
during a call

Tips

•See the “Connecting Your Phone” section on page 6 to locate the headset port.

•See the “Basic Call Handling” section on page 18 for detailed instructions about how to use the handset, headset, and speakerphone to place, answer, end, and otherwise handle calls.

Obtaining a Headset

Your phone supports four- or six-wire headset jacks. For information about purchasing headsets, see the “Headset Information” section on page 7 and go to the following URL: http://vxicorp.com/cisco

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Cisco Systems 7970 warranty Using a Handset, Headset, and Speakerphone, Obtaining a Headset

Contents

Cisco IP Phone 7970 Series for Cisco CallManager Page Common Phone Tasks Button Icon Definitions Contents Using a Handset, Headset, and Speakerphone Accessing Your User Options Web Pages 78-15630-03 If you want to Then How to Use this GuideGetting Started Using and Cleaning the Touchscreen Display Where to Find Additional Information Safety and Performance Information Installing and Using Your Phone Power supply must be placed indoors Using an External Power Supply Using External Devices with Your Cisco IP Phone Connecting Your Phone Adjusting the Footstand Adjusting the Handset RestRegistering with Taps Headset Information Subjective to the User An Overview of Your Phone Buttons and Hardware 78-15630-03 Cisco IP Phone 7970 Series Touchscreen Features Understanding Call and Line Icons Call-Handling and Navigation TipsUnderstanding Lines vs. Calls Going On-Hook and Off-Hook Selecting Calls Viewing and Switching Between Calls Tips To choose a Touchscreen item Do this Using Feature MenusChoosing Touchscreen Items Entering and Editing Text Understanding Feature Functionality and AvailabilityGetting Help on Your Phone Basic Call Handling Placing a Call Press AbbrDial PAB service or Fast Dial service exact names might vary Cisco IP Phone on the Web Answering a Call Using Hold and Resume Using MuteEnding a Call Or EndCall Transferring a Connected Call Forwarding Your Calls to Another Number Making Conference Calls Types of Supported Conference CallsStandard Conference Calls Meet-Me Conference Calls Starting and Joining a Standard Conference Starting or Joining a Meet-Me Conference Call Advanced Call Handling Storing and Retrieving Parked Calls Picking Up a Redirected Call on Your Phone Using a Shared Line Understanding Shared Lines Adding Yourself to a Shared-Line Call Tracing Suspicious Calls Making and Receiving Secure Calls Prioritizing Critical Calls If you Then Using a Handset, Headset, and Speakerphone Obtaining a Headset Using AutoAnswer with a Headset or the Speakerphone Customizing Phone Settings Adjusting the Volume Customizing Rings and Message Indicators Customizing the Touchscreen Setting Up Speed Dial Features Add/Update Speed Dials from the main menu Using Voice Messaging, Call Logs, and Directories Accessing Voice Messages Using Call Logs and Directories Missed Calls, Placed Calls, or Received Calls. Each log can Accessing Your User Options Web Pages ProcedureLogging In to the User Options Web Pages Tips for Navigating the User Options Pages Subscribing to Phone Services Subscribe Understanding Additional Configuration Options If you Then For more information Document Customizing Your Troubleshooting Your Phone Using the Quality Reporting ToolNetwork Configuration and select the network If you are asked to Then Cisco One-Year Limited Hardware Warranty Terms Duration of Hardware Warranty Replacement, Repair, or Refund Policy for Hardware To Receive a Return Materials Authorization RMA Number 78-15630-03 Index 78-15630-03 Cisco IP Phone 7970 Series 78-15630-03 Taps 78-15630-03 Cisco IP Phone 7970 Series 78-15630-03 Page USA