Cisco IP Phone 7970 Series | Cisco Systems guide

3	Display button	Awakens the touchscreen from power-save mode or disables it for cleaning.
		No color—Touchscreen available, ready for input
		Green flashing—Touchscreen disabled
		Green steady—Touchscreen and backlight disabled
		See the “Using and Cleaning the Touchscreen Display” section on page 2.

4	Messages button	Typically auto-dials your voice message service (varies by service). See the
		“Accessing Voice Messages” section on page 41.

5	Directories button	Opens/closes the Directories menu. Use it to access call logs and corporate
		directories. See the “Using Call Logs and Directories” section on page 42.

6	Help button	Activates the Help menu. See the “Getting Help on Your Phone” section on
		page 17.

7	Settings button	Opens/closes the Settings menu. Use it to control touchscreen appearance
		and ring sounds. See the “Customizing Phone Settings” section on page 38.

8	Services button	Opens/closes the Services menu. See the “Accessing Your User Options Web
		Pages” section on page 43.

9	Volume button	Controls the volume and other settings. See the “Customizing Phone
		Settings” section on page 38.

10	Speaker button	Toggles the speakerphone on or off.

11	Mute button	Toggles the Mute feature on or off.

12	Headset button	Toggles the headset on or off.

13	Navigation button	Allows you to scroll through menus and highlight items. Use in conjunction
		with softkeys to activate highlighted items. Also, while the phone is
		on-hook, press the Navigation button to access phone numbers from your
		Placed Calls log.

14	Keypad	Allows you to dial phone numbers, enter letters, and choose menu items.

15	Softkey buttons	Each activates a softkey option (displayed on your touchscreen).

16	Handset light strip	Indicates an incoming call or new voice message.

17	Touchscreen	Shows phone features. See the “Touchscreen Features” section on page 12.

Cisco IP Phone 7970 Series		11

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Cisco Systems warranty Cisco IP Phone 7970 Series

Contents

Cisco IP Phone 7970 Series for Cisco CallManager Page Common Phone Tasks Button Icon Definitions Contents Using a Handset, Headset, and Speakerphone Accessing Your User Options Web Pages 78-15630-03 Getting Started How to Use this GuideIf you want to Then Where to Find Additional Information Using and Cleaning the Touchscreen Display Installing and Using Your Phone Safety and Performance Information Using an External Power Supply Power supply must be placed indoors Using External Devices with Your Cisco IP Phone Connecting Your Phone Headset Information Adjusting the FootstandAdjusting the Handset Rest Registering with Taps Subjective to the User Buttons and Hardware An Overview of Your Phone 78-15630-03 Cisco IP Phone 7970 Series Touchscreen Features Understanding Lines vs. Calls Call-Handling and Navigation TipsUnderstanding Call and Line Icons Selecting Calls Going On-Hook and Off-Hook Tips Viewing and Switching Between Calls Choosing Touchscreen Items Using Feature MenusTo choose a Touchscreen item Do this Getting Help on Your Phone Understanding Feature Functionality and AvailabilityEntering and Editing Text Placing a Call Basic Call Handling Press AbbrDial PAB service or Fast Dial service exact names might vary Cisco IP Phone on the Web Answering a Call Or EndCall Using Hold and ResumeUsing Mute Ending a Call Transferring a Connected Call Forwarding Your Calls to Another Number Meet-Me Conference Calls Making Conference CallsTypes of Supported Conference Calls Standard Conference Calls Starting and Joining a Standard Conference Starting or Joining a Meet-Me Conference Call Storing and Retrieving Parked Calls Advanced Call Handling Picking Up a Redirected Call on Your Phone Understanding Shared Lines Using a Shared Line Adding Yourself to a Shared-Line Call Tracing Suspicious Calls Making and Receiving Secure Calls If you Then Prioritizing Critical Calls Obtaining a Headset Using a Handset, Headset, and Speakerphone Using AutoAnswer with a Headset or the Speakerphone Adjusting the Volume Customizing Phone Settings Customizing the Touchscreen Customizing Rings and Message Indicators Add/Update Speed Dials from the main menu Setting Up Speed Dial Features Accessing Voice Messages Using Voice Messaging, Call Logs, and Directories Missed Calls, Placed Calls, or Received Calls. Each log can Using Call Logs and Directories Tips for Navigating the User Options Pages Accessing Your User Options Web PagesProcedure Logging In to the User Options Web Pages Subscribe Subscribing to Phone Services If you Then For more information Understanding Additional Configuration Options Document Customizing Your If you are asked to Then Troubleshooting Your PhoneUsing the Quality Reporting Tool Network Configuration and select the network Duration of Hardware Warranty Cisco One-Year Limited Hardware Warranty Terms To Receive a Return Materials Authorization RMA Number Replacement, Repair, or Refund Policy for Hardware 78-15630-03 Index 78-15630-03 Cisco IP Phone 7970 Series 78-15630-03 Taps 78-15630-03 Cisco IP Phone 7970 Series 78-15630-03 Page USA