Cisco Systems 7970 - page 19

Cisco IP Phone 7970 Series 11

3Display button Awakens the touchscreen from power-save mode or disables it for cleaning.

No color—Touchscreen available, ready for input

Green flashing—Touchscreen disabled

Green steady—Touchscreen and backlight disabled

See the “Using and Cleaning the Touchscreen Display” section on page2.

4Messages button Typically auto-dials your voice message service (varies by service). See the

“Accessing Voice Messages” section on page41.

5Directories button Opens/closes the Directories menu. Use it to access call logs and corporate

directories. See the “Using Call Logs and Directories” section on page 42.

6Help button Activates the Help menu. See the “Getting Help on Your Phone” section on

page 17.

7Settings button Opens/closes the Settings menu. Use it to control touchscreen appearance

and ring sounds. See the “Customizing Phone Settings” section on page 38.

8Services button Opens/closes the Services menu. See the “Accessing Your User Options Web

Pages” section on page 43.

9Volume button Controls the volume and other settings. See the “Customizing Phone

Settings” section on page 38.

10 Speaker button Toggles the speakerphone on or off.

11 Mute button Toggles the Mute feature on or off.

12 Headset button Toggles the headset on or off.

13 Navigation button Allows you to scroll through menus and highlight items. Use in conjunction

with softkeys to activate highlighted items. Also, while the phone is

on-hook, press the Navigation button to access phone numbers from your

Placed Calls log.

14 Keypad Allows you to dial phone numbers, enter letters, and choose menu items.

15 Softkey buttons Each activates a softkey option (displayed on your touchscreen).

16 Handset light strip Indicates an incoming call or new voice message.

17 Touchscreen Shows phone features. See the “Touchscreen Features” section on page 12.

Contents

Main Cisco IP Phone 7970 Series for Cisco CallManager 4.1(3) Phone Guide INCLUDING LICENSE AND WARRANTY Page Quick Reference Cisco IP Phone 7970 Series Softkey Definitions Icon Reference Button Icon Definitions Common Phone Tasks Softkey Definitions Common Phone Tasks Icon Reference Button Icon Definitions Contents Page Page Page Getting Started How to Use this Guide If you want to... Then Using and Cleaning the Touchscreen Display Where to Find Additional Information If you want to... Then More Information about Customizing Your Phone on the Web Safety and Performance Information Installing and Using Your Phone Using an External Power Supply Using External Devices with Your Cisco IP Phone Connecting Your Phone 9 5 Access port (10/100/10001 PC) 10 Page Page An Overview of Your Phone Buttons and Hardware Page Page Touchscreen Features Call-Handling and Navigation Tips Understanding Lines vs. Calls Lines Calls Understanding Call and Line Icons Going On-Hook and Off-Hook Selecting Calls Viewing and Switching Between Calls Choosing Touchscreen Items Using Feature Menus To choose a touchscreen item... Do this... Entering and Editing Text Getting Help on Your Phone Understanding Feature Functionality and Availability Basic Call Handling Placing a Call Page Page Page Answering a Call Ending a Call Using Hold and Resume Using Mute Transferring a Connected Call Forwarding Your Calls to Another Number Making Conference Calls Types of Supported Conference Calls Standard Conference Calls Meet-Me Conference Calls Starting and Joining a Standard Conference Starting or Joining a Meet-Me Conference Call Advanced Call Handling Storing and Retrieving Parked Calls Picking Up a Redirected Call on Your Phone Using a Shared Line Understanding Shared Lines Remote-in-Use Sharing Call Information and Barging Privacy Adding Yourself to a Shared-Line Call Preventing Others from Viewing or Joining a Shared-Line Call Tracing Suspicious Calls Making and Receiving Secure Calls Prioritizing Critical Calls If you... Then... Using a Handset, Headset, and Speakerphone Obtaining a Headset Using AutoAnswer with a Headset or the Speakerphone If you... Then... Customizing Phone Settings Adjusting the Volume Customizing Rings and Message Indicators Customizing the Touchscreen Setting Up Speed Dial Features Using Voice Messaging, Call Logs, and Directories Accessing Voice Messages Using Call Logs and Directories Accessing Your User Options Web Pages Logging In to the User Options Web Pages Procedure Tips for Navigating the User Options Pages Subscribing to Phone Services If you want to... Then do this after you log in and select your device type... Understanding Additional Configuration Options If you... Then... For more information... If you... Then... For more information... Troubleshooting Your Phone Using the Quality Reporting Tool If you are asked to... Then... Cisco One-Year Limited Hardware Warranty Terms Duration of Hardware Warranty Page Page Index Page Page Page Page Page Page Page Page Cisco Website at www.cisco.com/go/offices