Getting Started, How to Use this Guide | Cisco Systems 7970 guide

Getting Started

How to Use this Guide

This guide provides you with an overview of the features available on your phone. You can read it completely for a solid understanding of your phone’s capabilities, or refer to the table below for pointers to commonly used sections.

If you want to...	Then

Explore your phone on your own	Press	on the phone when you need assistance.

Clean the touchscreen	See the “Using and Cleaning the Touchscreen Display” section
	on page 2.

Review safety information	See the “Safety and Performance Information” section on
	page 3.

Connect your phone	See the “Connecting Your Phone” section on page 6.

Use your phone after it is installed	Start with the “An Overview of Your Phone” section on page 9.

Learn what the button lights mean	See the “Buttons and Hardware” section on page 9.

Learn about the touchscreen	See the “Touchscreen Features” section on page 12.

Make calls	See the “Placing a Call” section on page 18.

Put calls on hold	See the “Placing a Call” section on page 18.

Mute calls	See the “Using Mute” section on page 23.

Transfer calls	See the “Transferring a Connected Call” section on page 24.

Make conference calls	See the “Making Conference Calls” section on page 26.

Share a phone number	See the “Using a Shared Line” section on page 31.

Use your phone as a speakerphone	See the “Using a Handset, Headset, and Speakerphone” section
	on page 36.

Change the volume levels or the	See the “Customizing Phone Settings” section on page 38.
ringer sound

Set up speed dialing	See the “Setting Up Speed Dial Features” section on page 40.

View your missed calls	See the “Using Call Logs and Directories” section on page 42.

Cisco IP Phone 7970 Series		1

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Cisco Systems 7970 warranty Getting Started, How to Use this Guide, If you want to Then

Contents

Cisco IP Phone 7970 Series for Cisco CallManager Page Common Phone Tasks Button Icon Definitions Contents Using a Handset, Headset, and Speakerphone Accessing Your User Options Web Pages 78-15630-03 How to Use this Guide Getting StartedIf you want to Then Where to Find Additional Information Using and Cleaning the Touchscreen Display Installing and Using Your Phone Safety and Performance Information Using an External Power Supply Power supply must be placed indoors Using External Devices with Your Cisco IP Phone Connecting Your Phone Adjusting the Handset Rest Adjusting the FootstandRegistering with Taps Headset Information Subjective to the User Buttons and Hardware An Overview of Your Phone 78-15630-03 Cisco IP Phone 7970 Series Touchscreen Features Call-Handling and Navigation Tips Understanding Lines vs. CallsUnderstanding Call and Line Icons Selecting Calls Going On-Hook and Off-Hook Tips Viewing and Switching Between Calls Using Feature Menus Choosing Touchscreen ItemsTo choose a Touchscreen item Do this Understanding Feature Functionality and Availability Getting Help on Your PhoneEntering and Editing Text Placing a Call Basic Call Handling Press AbbrDial PAB service or Fast Dial service exact names might vary Cisco IP Phone on the Web Answering a Call Using Mute Using Hold and ResumeEnding a Call Or EndCall Transferring a Connected Call Forwarding Your Calls to Another Number Types of Supported Conference Calls Making Conference CallsStandard Conference Calls Meet-Me Conference Calls Starting and Joining a Standard Conference Starting or Joining a Meet-Me Conference Call Storing and Retrieving Parked Calls Advanced Call Handling Picking Up a Redirected Call on Your Phone Understanding Shared Lines Using a Shared Line Adding Yourself to a Shared-Line Call Tracing Suspicious Calls Making and Receiving Secure Calls If you Then Prioritizing Critical Calls Obtaining a Headset Using a Handset, Headset, and Speakerphone Using AutoAnswer with a Headset or the Speakerphone Adjusting the Volume Customizing Phone Settings Customizing the Touchscreen Customizing Rings and Message Indicators Add/Update Speed Dials from the main menu Setting Up Speed Dial Features Accessing Voice Messages Using Voice Messaging, Call Logs, and Directories Missed Calls, Placed Calls, or Received Calls. Each log can Using Call Logs and Directories Procedure Accessing Your User Options Web PagesLogging In to the User Options Web Pages Tips for Navigating the User Options Pages Subscribe Subscribing to Phone Services If you Then For more information Understanding Additional Configuration Options Document Customizing Your Using the Quality Reporting Tool Troubleshooting Your PhoneNetwork Configuration and select the network If you are asked to Then Duration of Hardware Warranty Cisco One-Year Limited Hardware Warranty Terms To Receive a Return Materials Authorization RMA Number Replacement, Repair, or Refund Policy for Hardware 78-15630-03 Index 78-15630-03 Cisco IP Phone 7970 Series 78-15630-03 Taps 78-15630-03 Cisco IP Phone 7970 Series 78-15630-03 Page USA