Answering a Call

To answer a call, go-off hook by picking up the handset. Or see the table below for more options.

If you want to...

Then...

 

 

 

 

 

 

 

 

Answer with a headset

Press

, if unlit.

 

 

 

Or, if

is already lit, press Answer or

(the flashing line

 

button).

 

 

 

 

 

 

 

 

Answer with the speakerphone

Press

, Answer, or

.

 

 

 

Switch from a connected call to

Press Answer or, if the call is ringing on a different line, press the

answer a ringing call

flashing amber button

. Either action answers the new call and

 

automatically places the first call on hold. See the “Using Hold and

 

Resume” section on page 23 for more information.

 

 

Answer a call using call waiting

Ask your system administrator to setup the Call Waiting feature

 

for your phone.

 

 

 

When this feature is enabled, you will hear a call waiting tone and

 

see caller ID information if a new call comes in while you are on

 

another call. To answer the call, press Answer. To return to the

 

original call, you must put this call on hold. See the “Using Hold

 

and Resume” section on page 23.

 

 

 

Automatically connect an

Ask your system administrator to set up the AutoAnswer feature.

incoming call after a ring or two

For more information, see the “Using AutoAnswer with a Headset

 

or the Speakerphone” section on page 37.

 

 

 

Retrieve a held call on another

Use Call Park. See the “Storing and Retrieving Parked Calls”

phone (such as a phone in a

section on page 29.

 

 

conference room)

 

 

 

 

 

 

Use your phone to answer a call

Use Call Pickup. See the “Picking Up a Redirected Call on Your

that is ringing on another phone

Phone” section on page 30.

 

 

 

Answer a priority call

Hang up the current call and press Answer. See the “Prioritizing

 

Critical Calls” section on page 35.

 

 

 

Send an incoming call directly to

Press iDivert. The incoming call automatically transfers to your

your voice messaging system

voice message greeting.

 

 

 

 

 

 

 

22

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Cisco Systems 7970 warranty Answering a Call