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Answering a Call
To answer a call, go-off hook by picking up the handset. Or see the table below for more options.
If you want to... Then...
Answer with a headset Press , if unlit.
Or, if is already lit, press Answer or (the flashing line
button).
Answer with the speakerphone Press , Answer, or .
Switch from a connected call to
answer a ringing call
Press Answer or, if the call is ringing on a different line, press the
flashing amber button . Either action answers the new call and
automatically places the first call on hold. See the “Using Hold and
Resume” section on page 23 for more information.
Answer a call using call waiting Ask your system administrator to setup the Call Waiting feature
for your phone.
When this feature is enabled, you will hear a call waiting tone and
see caller ID information if a new call comes in while you are on
another call. To answer the call, press Answer. To return to the
original call, you must put this call on hold. See the “Using Hold
and Resume” section on page 23.
Automatically connect an
incoming call after a ring or two
Ask your system administrator to set up the AutoAnswer feature.
For more information, see the “Using AutoAnswer with a Headset
or the Speakerphone” section on page 37.
Retrieve a held call on another
phone (such as a phone in a
conference room)
Use Call Park. See the “Storing and Retrieving Parked Calls”
section on page 29.
Use your phone to answer a call
that is ringing on another phone
Use Call Pickup. See the “Picking Up a Redirected Call on Your
Phone” section on page 30.
Answer a priority call Hang up the current call and press Answer. See the “Prioritizing
Critical Calls” section on page 35.
Send an incoming call directly to
your voice messaging system
Press iDivert. The incoming call automatically transfers to your
voice message greeting.