Basic Call Handling

This section covers basic call-handling tasks such as placing, answering, transferring, and conferencing calls. The features you use to perform these tasks are standard and available on most phone systems.

Placing a Call

To place a call, pick up the handset and dial. Or use one of the other options outlined in the table below.

If you want to...

Then...

 

 

 

 

 

 

 

Pre-dial (dial

Do one of the following:

 

 

on-hook, without

Enter a phone number. (The Auto-Dial feature might pop up to suggest

first getting a dial

 

matching phone numbers from your Placed Calls log.)

 

 

tone)

 

 

 

Press the Navigation button to display phone numbers from your Placed

 

 

 

Calls log.

 

 

 

 

Next, press the phone number appearance on your touchscreen to dial. Or do

 

one of the these actions to go off-hook and dial the highlighted phone

 

number:

 

 

 

 

Lift the handset

 

 

 

Press

or

 

 

 

Press Dial

 

 

 

Press

(a line button)

 

 

 

 

 

Dial using the

Press New Call and enter a phone number. Or, you can press

before or

speakerphone

after dialing, re-dialing or speed dialing a number.

 

 

 

Many of the actions that you can take to dial will automatically trigger

 

speakerphone mode, assuming that the handset is in its cradle and

is not

 

lit. These actions include pressing Redial, a speed dial button, or a phone

 

number on your touchscreen.

 

 

 

 

Redial the most

Press Redial. By default, Redial uses your primary line. However, you can

recently dialed

open a secondary line and then press Redial. To open a line, press

.

number

 

 

 

 

 

 

 

 

 

 

 

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Cisco Systems 7970 warranty Basic Call Handling, Placing a Call