Adding Yourself to a Shared-Line Call | Cisco Systems 7970 manual

Adding Yourself to a Shared-Line Call

Depending on how your phone is configured, you can add yourself to an established call on a shared line using Barge or cBarge. Typically, only one of these features will be available to you.

If you want to...	Then...

See if a co-worker has	Look at the shared line number. When the line is in use from another
an active call on the	phone, the line button displays red		and the remote-in-use icon appears:
shared line	.
	If your co-worker has Privacy enabled, the Barge and cBarge softkeys are
	not available and you cannot barge the call. In this case, you cannot view
	information for the private call on your touchscreen, but you can still use
	the shared line to place and receive new calls.

View current calls on	Press the red line button	for the remote-in-use line. All non-private calls
the shared line	appear in the call activity area of the touchscreen.

Add yourself to a call	Highlight a remote-in-use call on your phone screen and press Barge. (You
on a shared line using	may need to press the more softkey to display Barge.) Other parties hear a
the Barge softkey	beep tone announcing your presence.
	When you hang up, the remaining parties hear a disconnect tone and the
	original call continues.

Add yourself to a call	Highlight a remote-in-use call on your touchscreen and press cBarge. (You
on a shared line using	may need to press the more softkey to display cBarge.) Other parties hear
the cBarge softkey	a tone and brief audio interruption, and call information changes on the
	phone screen.
	Note that, unlike Barge, cBarge converts the call into a standard conference
	call, allowing you to add new conference participants to the call. (To learn
	more about conference features that you can use with cBarge, see the
	“Making Conference Calls” section on page 26.)
	When you hang up, the call remains a conference call (provided at least
	three participants remain on the line).

Tips

•Barge and cBarge softkeys are not available for private calls.

•You cannot barge an encrypted call if the phone you are using is not configured for encryption. When your barge attempt fails for this reason, your phone plays a fast busy tone. See the “Making and Receiving Secure Calls” section on page 34.

•You will be disconnected from a call that you have joined using Barge if the call is put on hold, transferred, or turned into a conference call.

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Cisco Systems 7970 warranty Adding Yourself to a Shared-Line Call

Contents

Cisco IP Phone 7970 Series for Cisco CallManager Page Common Phone Tasks Button Icon Definitions Contents Using a Handset, Headset, and Speakerphone Accessing Your User Options Web Pages 78-15630-03 Getting Started How to Use this GuideIf you want to Then Using and Cleaning the Touchscreen Display Where to Find Additional Information Safety and Performance Information Installing and Using Your Phone Power supply must be placed indoors Using an External Power Supply Using External Devices with Your Cisco IP Phone Connecting Your Phone Adjusting the Footstand Adjusting the Handset RestRegistering with Taps Headset Information Subjective to the User An Overview of Your Phone Buttons and Hardware 78-15630-03 Cisco IP Phone 7970 Series Touchscreen Features Understanding Lines vs. Calls Call-Handling and Navigation TipsUnderstanding Call and Line Icons Going On-Hook and Off-Hook Selecting Calls Viewing and Switching Between Calls Tips Choosing Touchscreen Items Using Feature MenusTo choose a Touchscreen item Do this Getting Help on Your Phone Understanding Feature Functionality and AvailabilityEntering and Editing Text Basic Call Handling Placing a Call Press AbbrDial PAB service or Fast Dial service exact names might vary Cisco IP Phone on the Web Answering a Call Using Hold and Resume Using MuteEnding a Call Or EndCall Transferring a Connected Call Forwarding Your Calls to Another Number Making Conference Calls Types of Supported Conference CallsStandard Conference Calls Meet-Me Conference Calls Starting and Joining a Standard Conference Starting or Joining a Meet-Me Conference Call Advanced Call Handling Storing and Retrieving Parked Calls Picking Up a Redirected Call on Your Phone Using a Shared Line Understanding Shared Lines Adding Yourself to a Shared-Line Call Tracing Suspicious Calls Making and Receiving Secure Calls Prioritizing Critical Calls If you Then Using a Handset, Headset, and Speakerphone Obtaining a Headset Using AutoAnswer with a Headset or the Speakerphone Customizing Phone Settings Adjusting the Volume Customizing Rings and Message Indicators Customizing the Touchscreen Setting Up Speed Dial Features Add/Update Speed Dials from the main menu Using Voice Messaging, Call Logs, and Directories Accessing Voice Messages Using Call Logs and Directories Missed Calls, Placed Calls, or Received Calls. Each log can Accessing Your User Options Web Pages ProcedureLogging In to the User Options Web Pages Tips for Navigating the User Options Pages Subscribing to Phone Services Subscribe Understanding Additional Configuration Options If you Then For more information Document Customizing Your Troubleshooting Your Phone Using the Quality Reporting ToolNetwork Configuration and select the network If you are asked to Then Cisco One-Year Limited Hardware Warranty Terms Duration of Hardware Warranty Replacement, Repair, or Refund Policy for Hardware To Receive a Return Materials Authorization RMA Number 78-15630-03 Index 78-15630-03 Cisco IP Phone 7970 Series 78-15630-03 Taps 78-15630-03 Cisco IP Phone 7970 Series 78-15630-03 Page USA