Cisco Systems 7970 - page 27

Cisco IP Phone 7970 Series 19

Speed dial a number Do one of the following:

•Press (a speed-dial button) before or after going off-hook.

•Enter a speed dial index number (1-99 on the keypad) while on-hook and

press AbbrDial.

For details, see the “Setting Up Speed Dial Features” section on page 40.

Place a call when

another call is active

(using another line)

Press for the new line. The call on the fi rst line will be placed on hold

automatically.

Place a call when

another call is active

(using the same line)

Press Hold, then press New Call. You can now dial, redial, or speed dial a

number. Or you can continue talking on the active call while preparing to dial

from a call log or directory. (See the next two rows in this table for details.)

Dial from a call log Choose > Missed Calls, Received Calls, or Placed Calls. To dial, press

the listing or scroll to it and go off-hook.

If you want to dial from a call log while on another active call, scroll to a call

record and press Dial. Then choose a menu item to handle the original call:

•Hold—Puts the first call on hold and dials the second.

•Tran sfe r—Transfers the first party to the second. (Then press Tran sfe r

again to complete the action.)

•Conference—Creates a conference call with all parties. (Then press

Confrn to complete the action.)

•End Call—Disconnects the first call and dials the second.

Dial from a corporate

directory on the

phone

Choose > Corporate Directory (exact name can vary). Use your

keypad to enter letters, then press Search. To dial, press the listing or scroll

to it and go off-hook.

If you want to dial from a directory while on an active call, scroll to a listing

and press Dial. Then choose a menu item to handle the original call:

•Hold—Puts the first call on hold and dials the second.

•Tran sfe r—Transfers the first party to the second. (Then press Tran sfe r

again to complete the action.)

•Conference—Creates a conference call with all parties. (Then press

Confrn to complete the action.)

•End Call—Disconnects the first call and dials the second.

If you want to... Then...

Contents

Main Cisco IP Phone 7970 Series for Cisco CallManager 4.1(3) Phone Guide INCLUDING LICENSE AND WARRANTY Page Quick Reference Cisco IP Phone 7970 Series Softkey Definitions Icon Reference Button Icon Definitions Common Phone Tasks Softkey Definitions Common Phone Tasks Icon Reference Button Icon Definitions Contents Page Page Page Getting Started How to Use this Guide If you want to... Then Using and Cleaning the Touchscreen Display Where to Find Additional Information If you want to... Then More Information about Customizing Your Phone on the Web Safety and Performance Information Installing and Using Your Phone Using an External Power Supply Using External Devices with Your Cisco IP Phone Connecting Your Phone 9 5 Access port (10/100/10001 PC) 10 Page Page An Overview of Your Phone Buttons and Hardware Page Page Touchscreen Features Call-Handling and Navigation Tips Understanding Lines vs. Calls Lines Calls Understanding Call and Line Icons Going On-Hook and Off-Hook Selecting Calls Viewing and Switching Between Calls Choosing Touchscreen Items Using Feature Menus To choose a touchscreen item... Do this... Entering and Editing Text Getting Help on Your Phone Understanding Feature Functionality and Availability Basic Call Handling Placing a Call Page Page Page Answering a Call Ending a Call Using Hold and Resume Using Mute Transferring a Connected Call Forwarding Your Calls to Another Number Making Conference Calls Types of Supported Conference Calls Standard Conference Calls Meet-Me Conference Calls Starting and Joining a Standard Conference Starting or Joining a Meet-Me Conference Call Advanced Call Handling Storing and Retrieving Parked Calls Picking Up a Redirected Call on Your Phone Using a Shared Line Understanding Shared Lines Remote-in-Use Sharing Call Information and Barging Privacy Adding Yourself to a Shared-Line Call Preventing Others from Viewing or Joining a Shared-Line Call Tracing Suspicious Calls Making and Receiving Secure Calls Prioritizing Critical Calls If you... Then... Using a Handset, Headset, and Speakerphone Obtaining a Headset Using AutoAnswer with a Headset or the Speakerphone If you... Then... Customizing Phone Settings Adjusting the Volume Customizing Rings and Message Indicators Customizing the Touchscreen Setting Up Speed Dial Features Using Voice Messaging, Call Logs, and Directories Accessing Voice Messages Using Call Logs and Directories Accessing Your User Options Web Pages Logging In to the User Options Web Pages Procedure Tips for Navigating the User Options Pages Subscribing to Phone Services If you want to... Then do this after you log in and select your device type... Understanding Additional Configuration Options If you... Then... For more information... If you... Then... For more information... Troubleshooting Your Phone Using the Quality Reporting Tool If you are asked to... Then... Cisco One-Year Limited Hardware Warranty Terms Duration of Hardware Warranty Page Page Index Page Page Page Page Page Page Page Page Cisco Website at www.cisco.com/go/offices