Press AbbrDial | Cisco Systems 7970 specification

If you want to...	Then...

Speed dial a number	Do one of the following:
	• Press	(a speed-dial button) before or after going off-hook.
	• Enter a speed dial index number (1-99 on the keypad) while on-hook and
	press AbbrDial.
	For details, see the “Setting Up Speed Dial Features” section on page 40.

Place a call when	Press	for the new line. The call on the first line will be placed on hold
another call is active	automatically.
(using another line)

Place a call when	Press Hold, then press New Call. You can now dial, redial, or speed dial a
another call is active	number. Or you can continue talking on the active call while preparing to dial
(using the same line)	from a call log or directory. (See the next two rows in this table for details.)

Dial from a call log	Choose	> Missed Calls, Received Calls, or Placed Calls. To dial, press
	the listing or scroll to it and go off-hook.
	If you want to dial from a call log while on another active call, scroll to a call
	record and press Dial. Then choose a menu item to handle the original call:
	• Hold—Puts the first call on hold and dials the second.
	• Transfer—Transfers the first party to the second. (Then press Transfer
	again to complete the action.)
	• Conference—Creates a conference call with all parties. (Then press
	Confrn to complete the action.)
	• End Call—Disconnects the first call and dials the second.

Dial from a corporate	Choose	> Corporate Directory (exact name can vary). Use your
directory on the	keypad to enter letters, then press Search. To dial, press the listing or scroll
phone	to it and go off-hook.
	If you want to dial from a directory while on an active call, scroll to a listing
	and press Dial. Then choose a menu item to handle the original call:
	• Hold—Puts the first call on hold and dials the second.
	• Transfer—Transfers the first party to the second. (Then press Transfer
	again to complete the action.)
	• Conference—Creates a conference call with all parties. (Then press
	Confrn to complete the action.)
	• End Call—Disconnects the first call and dials the second.

Cisco IP Phone 7970 Series

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Cisco Systems 7970 warranty Press AbbrDial

Contents

Cisco IP Phone 7970 Series for Cisco CallManager Page Common Phone Tasks Button Icon Definitions Contents Using a Handset, Headset, and Speakerphone Accessing Your User Options Web Pages 78-15630-03 How to Use this Guide Getting StartedIf you want to Then Where to Find Additional Information Using and Cleaning the Touchscreen Display Installing and Using Your Phone Safety and Performance Information Using an External Power Supply Power supply must be placed indoors Using External Devices with Your Cisco IP Phone Connecting Your Phone Headset Information Adjusting the FootstandAdjusting the Handset Rest Registering with Taps Subjective to the User Buttons and Hardware An Overview of Your Phone 78-15630-03 Cisco IP Phone 7970 Series Touchscreen Features Call-Handling and Navigation Tips Understanding Lines vs. CallsUnderstanding Call and Line Icons Selecting Calls Going On-Hook and Off-Hook Tips Viewing and Switching Between Calls Using Feature Menus Choosing Touchscreen ItemsTo choose a Touchscreen item Do this Understanding Feature Functionality and Availability Getting Help on Your PhoneEntering and Editing Text Placing a Call Basic Call Handling Press AbbrDial PAB service or Fast Dial service exact names might vary Cisco IP Phone on the Web Answering a Call Or EndCall Using Hold and ResumeUsing Mute Ending a Call Transferring a Connected Call Forwarding Your Calls to Another Number Meet-Me Conference Calls Making Conference CallsTypes of Supported Conference Calls Standard Conference Calls Starting and Joining a Standard Conference Starting or Joining a Meet-Me Conference Call Storing and Retrieving Parked Calls Advanced Call Handling Picking Up a Redirected Call on Your Phone Understanding Shared Lines Using a Shared Line Adding Yourself to a Shared-Line Call Tracing Suspicious Calls Making and Receiving Secure Calls If you Then Prioritizing Critical Calls Obtaining a Headset Using a Handset, Headset, and Speakerphone Using AutoAnswer with a Headset or the Speakerphone Adjusting the Volume Customizing Phone Settings Customizing the Touchscreen Customizing Rings and Message Indicators Add/Update Speed Dials from the main menu Setting Up Speed Dial Features Accessing Voice Messages Using Voice Messaging, Call Logs, and Directories Missed Calls, Placed Calls, or Received Calls. Each log can Using Call Logs and Directories Tips for Navigating the User Options Pages Accessing Your User Options Web PagesProcedure Logging In to the User Options Web Pages Subscribe Subscribing to Phone Services If you Then For more information Understanding Additional Configuration Options Document Customizing Your If you are asked to Then Troubleshooting Your PhoneUsing the Quality Reporting Tool Network Configuration and select the network Duration of Hardware Warranty Cisco One-Year Limited Hardware Warranty Terms To Receive a Return Materials Authorization RMA Number Replacement, Repair, or Refund Policy for Hardware 78-15630-03 Index 78-15630-03 Cisco IP Phone 7970 Series 78-15630-03 Taps 78-15630-03 Cisco IP Phone 7970 Series 78-15630-03 Page USA