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7970
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Contents
Main
Cisco IP Phone 7970 Series for Cisco CallManager 4.1(3)
Phone Guide
INCLUDING LICENSE AND WARRANTY
Page
Quick Reference
Cisco IP Phone 7970 Series
Softkey Definitions Icon Reference Button Icon Definitions Common Phone Tasks
Softkey Definitions
Common Phone Tasks
Icon Reference
Button Icon Definitions
Contents
Page
Page
Page
Getting Started
How to Use this Guide
If you want to... Then
Using and Cleaning the Touchscreen Display
Where to Find Additional Information
If you want to... Then
More Information about Customizing Your Phone on the Web
Safety and Performance Information
Installing and Using Your Phone
Using an External Power Supply
Using External Devices with Your Cisco IP Phone
Connecting Your Phone
9 5 Access port (10/100/10001 PC) 10
Page
Page
An Overview of Your Phone
Buttons and Hardware
Page
Page
Touchscreen Features
Call-Handling and Navigation Tips
Understanding Lines vs. Calls
Lines
Calls
Understanding Call and Line Icons
Going On-Hook and Off-Hook
Selecting Calls
Viewing and Switching Between Calls
Choosing Touchscreen Items
Using Feature Menus
To choose a touchscreen item... Do this...
Entering and Editing Text
Getting Help on Your Phone
Understanding Feature Functionality and Availability
Basic Call Handling
Placing a Call
Page
Page
Page
Answering a Call
Ending a Call
Using Hold and Resume
Using Mute
Transferring a Connected Call
Forwarding Your Calls to Another Number
Making Conference Calls
Types of Supported Conference Calls
Standard Conference Calls
Meet-Me Conference Calls
Starting and Joining a Standard Conference
Starting or Joining a Meet-Me Conference Call
Advanced Call Handling
Storing and Retrieving Parked Calls
Picking Up a Redirected Call on Your Phone
Using a Shared Line
Understanding Shared Lines
Remote-in-Use
Sharing Call Information and Barging
Privacy
Adding Yourself to a Shared-Line Call
Preventing Others from Viewing or Joining a Shared-Line Call
Tracing Suspicious Calls
Making and Receiving Secure Calls
Prioritizing Critical Calls
If you... Then...
Using a Handset, Headset, and Speakerphone
Obtaining a Headset
Using AutoAnswer with a Headset or the Speakerphone
If you... Then...
Customizing Phone Settings
Adjusting the Volume
Customizing Rings and Message Indicators
Customizing the Touchscreen
Setting Up Speed Dial Features
Using Voice Messaging, Call Logs, and Directories
Accessing Voice Messages
Using Call Logs and Directories
Accessing Your User Options Web Pages
Logging In to the User Options Web Pages
Procedure
Tips for Navigating the User Options Pages
Subscribing to Phone Services
If you want to... Then do this after you log in and select your device type...
Understanding Additional Configuration Options
If you... Then... For more information...
If you... Then... For more information...
Troubleshooting Your Phone
Using the Quality Reporting Tool
If you are asked to... Then...
Cisco One-Year Limited Hardware Warranty Terms
Duration of Hardware Warranty
Page
Page
Index
Page
Page
Page
Page
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Page
Cisco Website at www.cisco.com/go/offices