Using Hold and Resume 23

Using Mute 23

Transferring a Connected Call 24

Forwarding Your Calls to Another Number 25

Making Conference Calls 26

Types of Supported Conference Calls 26

Starting and Joining a Standard Conference 27

Starting or Joining a Meet-Me Conference Call 28

Advanced Call Handling 29

Storing and Retrieving Parked Calls 29

Picking Up a Redirected Call on Your Phone 30

Using a Shared Line 31

Understanding Shared Lines 31

Adding Yourself to a Shared-Line Call 32

Preventing Others from Viewing or Joining a Shared-Line Call 33

Tracing Suspicious Calls 33

Making and Receiving Secure Calls 34

Prioritizing Critical Calls 35

Using a Handset, Headset, and Speakerphone 36

Obtaining a Headset 36

Using AutoAnswer with a Headset or the Speakerphone 37

Customizing Phone Settings 38

Adjusting the Volume 38

Customizing Rings and Message Indicators 39

Customizing the Touchscreen 39

Setting Up Speed Dial Features 40

Using Voice Messaging, Call Logs, and Directories 41

Accessing Voice Messages 41

Using Call Logs and Directories 42

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Cisco Systems 7970 warranty Using a Handset, Headset, and Speakerphone