Contents | Cisco Systems 7970 manual

Contents

Getting Started 1
How to Use this Guide	1
Using and Cleaning the Touchscreen Display 2
Where to Find Additional Information				2
More Information about Customizing Your Phone on the Web 3
Safety and Performance Information				3
Connecting Your Phone 6
An Overview of Your Phone 9
Buttons and Hardware	9
Touchscreen Features	12
Call-Handling and Navigation Tips			13
Understanding Lines vs. Calls			13
Understanding Call and Line Icons				13
Going On-Hook and Off-Hook			14
Selecting Calls 14
Viewing and Switching Between Calls 15
Choosing Touchscreen Items 16
Using Feature Menus 16
Entering and Editing Text		17
Getting Help on Your Phone		17
Understanding Feature Functionality and Availability 17
Basic Call Handling	18
Placing a Call 18

Answering a Call 22

Ending a Call 23

Cisco IP Phone 7970 Series

iii

Image 5

Cisco Systems 7970 warranty Contents

Contents

Cisco IP Phone 7970 Series for Cisco CallManager Page Common Phone Tasks Button Icon Definitions Contents Using a Handset, Headset, and Speakerphone Accessing Your User Options Web Pages 78-15630-03 If you want to Then How to Use this GuideGetting Started Where to Find Additional Information Using and Cleaning the Touchscreen Display Installing and Using Your Phone Safety and Performance Information Using an External Power Supply Power supply must be placed indoors Using External Devices with Your Cisco IP Phone Connecting Your Phone Adjusting the Handset Rest Adjusting the FootstandRegistering with Taps Headset Information Subjective to the User Buttons and Hardware An Overview of Your Phone 78-15630-03 Cisco IP Phone 7970 Series Touchscreen Features Understanding Call and Line Icons Call-Handling and Navigation TipsUnderstanding Lines vs. Calls Selecting Calls Going On-Hook and Off-Hook Tips Viewing and Switching Between Calls To choose a Touchscreen item Do this Using Feature MenusChoosing Touchscreen Items Entering and Editing Text Understanding Feature Functionality and AvailabilityGetting Help on Your Phone Placing a Call Basic Call Handling Press AbbrDial PAB service or Fast Dial service exact names might vary Cisco IP Phone on the Web Answering a Call Using Mute Using Hold and ResumeEnding a Call Or EndCall Transferring a Connected Call Forwarding Your Calls to Another Number Types of Supported Conference Calls Making Conference CallsStandard Conference Calls Meet-Me Conference Calls Starting and Joining a Standard Conference Starting or Joining a Meet-Me Conference Call Storing and Retrieving Parked Calls Advanced Call Handling Picking Up a Redirected Call on Your Phone Understanding Shared Lines Using a Shared Line Adding Yourself to a Shared-Line Call Tracing Suspicious Calls Making and Receiving Secure Calls If you Then Prioritizing Critical Calls Obtaining a Headset Using a Handset, Headset, and Speakerphone Using AutoAnswer with a Headset or the Speakerphone Adjusting the Volume Customizing Phone Settings Customizing the Touchscreen Customizing Rings and Message Indicators Add/Update Speed Dials from the main menu Setting Up Speed Dial Features Accessing Voice Messages Using Voice Messaging, Call Logs, and Directories Missed Calls, Placed Calls, or Received Calls. Each log can Using Call Logs and Directories Procedure Accessing Your User Options Web PagesLogging In to the User Options Web Pages Tips for Navigating the User Options Pages Subscribe Subscribing to Phone Services If you Then For more information Understanding Additional Configuration Options Document Customizing Your Using the Quality Reporting Tool Troubleshooting Your PhoneNetwork Configuration and select the network If you are asked to Then Duration of Hardware Warranty Cisco One-Year Limited Hardware Warranty Terms To Receive a Return Materials Authorization RMA Number Replacement, Repair, or Refund Policy for Hardware 78-15630-03 Index 78-15630-03 Cisco IP Phone 7970 Series 78-15630-03 Taps 78-15630-03 Cisco IP Phone 7970 Series 78-15630-03 Page USA