Cisco Systems 7970 - page 29

Cisco IP Phone 7970 Series 21

Tips

•If you make a mistake while entering a phone number, press << to erase one or more digits. Press

Cancel to exit the dialing attempt.

•If you cannot hear a dial tone or complete a phone call, one or more of the following factors might

apply. If necessary, ask your system administration for more information.

–

You need to log into the Extension Mobility service from the button on your phone.

–

You need to enter a client matter code or forced authorization code after dialing a number.

–

Your phone has time-of-day restrictions that prevent you from using some features during

certain hours of the day.

Place a call using

your Cisco Extension

Mobility profile

Make sure that you are logged in to Extension Mobility (EM). Choose

> EM Service (exact name might vary), then use your keypad to enter

login information. If you are sharing a phone, you might need to log in to EM

before you can access certain features or complete a call.

EM is a special, non-default feature that your system administrator can

assign to phones and phone users. Refer to the Customizing Your

Cisco IP Phone on the Web:

http://www.cisco.com/univercd/cc/td/doc/product/voice/c_ipphon/index.htm

Make a video call Check the touchscreen display for this icon:

If the icon is present, your phone is video-enabled and can support

Cisco VTAdvantage. This enables you to make video calls using your

Cisco IP Phone, your personal computer, and an external video camera.

Contact your system administrator for assistance and refer to the Cisco VT

Advantage Quick Start Guide and Cisco VT Advantage User Guide:

http://www.cisco.com/univercd/cc/td/doc/product/voice/c_ipphon/index.htm

If you want to... Then...

Contents

Main Cisco IP Phone 7970 Series for Cisco CallManager 4.1(3) Phone Guide INCLUDING LICENSE AND WARRANTY Page Quick Reference Cisco IP Phone 7970 Series Softkey Definitions Icon Reference Button Icon Definitions Common Phone Tasks Softkey Definitions Common Phone Tasks Icon Reference Button Icon Definitions Contents Page Page Page Getting Started How to Use this Guide If you want to... Then Using and Cleaning the Touchscreen Display Where to Find Additional Information If you want to... Then More Information about Customizing Your Phone on the Web Safety and Performance Information Installing and Using Your Phone Using an External Power Supply Using External Devices with Your Cisco IP Phone Connecting Your Phone 9 5 Access port (10/100/10001 PC) 10 Page Page An Overview of Your Phone Buttons and Hardware Page Page Touchscreen Features Call-Handling and Navigation Tips Understanding Lines vs. Calls Lines Calls Understanding Call and Line Icons Going On-Hook and Off-Hook Selecting Calls Viewing and Switching Between Calls Choosing Touchscreen Items Using Feature Menus To choose a touchscreen item... Do this... Entering and Editing Text Getting Help on Your Phone Understanding Feature Functionality and Availability Basic Call Handling Placing a Call Page Page Page Answering a Call Ending a Call Using Hold and Resume Using Mute Transferring a Connected Call Forwarding Your Calls to Another Number Making Conference Calls Types of Supported Conference Calls Standard Conference Calls Meet-Me Conference Calls Starting and Joining a Standard Conference Starting or Joining a Meet-Me Conference Call Advanced Call Handling Storing and Retrieving Parked Calls Picking Up a Redirected Call on Your Phone Using a Shared Line Understanding Shared Lines Remote-in-Use Sharing Call Information and Barging Privacy Adding Yourself to a Shared-Line Call Preventing Others from Viewing or Joining a Shared-Line Call Tracing Suspicious Calls Making and Receiving Secure Calls Prioritizing Critical Calls If you... Then... Using a Handset, Headset, and Speakerphone Obtaining a Headset Using AutoAnswer with a Headset or the Speakerphone If you... Then... Customizing Phone Settings Adjusting the Volume Customizing Rings and Message Indicators Customizing the Touchscreen Setting Up Speed Dial Features Using Voice Messaging, Call Logs, and Directories Accessing Voice Messages Using Call Logs and Directories Accessing Your User Options Web Pages Logging In to the User Options Web Pages Procedure Tips for Navigating the User Options Pages Subscribing to Phone Services If you want to... Then do this after you log in and select your device type... Understanding Additional Configuration Options If you... Then... For more information... If you... Then... For more information... Troubleshooting Your Phone Using the Quality Reporting Tool If you are asked to... Then... Cisco One-Year Limited Hardware Warranty Terms Duration of Hardware Warranty Page Page Index Page Page Page Page Page Page Page Page Cisco Website at www.cisco.com/go/offices