Cisco IP Phone on the Web | Cisco Systems 7970 guide

If you want to...	Then...

Place a call using	Make sure that you are logged in to Extension Mobility (EM). Choose
your Cisco Extension	> EM Service (exact name might vary), then use your keypad to enter
Mobility profile	login information. If you are sharing a phone, you might need to log in to EM
	before you can access certain features or complete a call.
	EM is a special, non-default feature that your system administrator can
	assign to phones and phone users. Refer to the Customizing Your
	Cisco IP Phone on the Web:
	http://www.cisco.com/univercd/cc/td/doc/product/voice/c_ipphon/index.htm

Make a video call	Check the touchscreen display for this icon:
	If the icon is present, your phone is video-enabled and can support
	Cisco VT Advantage. This enables you to make video calls using your
	Cisco IP Phone, your personal computer, and an external video camera.
	Contact your system administrator for assistance and refer to the Cisco VT
	Advantage Quick Start Guide and Cisco VT Advantage User Guide:
	http://www.cisco.com/univercd/cc/td/doc/product/voice/c_ipphon/index.htm

Tips

•If you make a mistake while entering a phone number, press << to erase one or more digits. Press Cancel to exit the dialing attempt.

•If you cannot hear a dial tone or complete a phone call, one or more of the following factors might apply. If necessary, ask your system administration for more information.

–You need to log into the Extension Mobility service from the button on your phone.

–You need to enter a client matter code or forced authorization code after dialing a number.

–Your phone has time-of-day restrictions that prevent you from using some features during certain hours of the day.

Cisco IP Phone 7970 Series

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Cisco Systems 7970 warranty Cisco IP Phone on the Web

Contents

Cisco IP Phone 7970 Series for Cisco CallManager Page Common Phone Tasks Button Icon Definitions Contents Using a Handset, Headset, and Speakerphone Accessing Your User Options Web Pages 78-15630-03 If you want to Then How to Use this GuideGetting Started Where to Find Additional Information Using and Cleaning the Touchscreen Display Installing and Using Your Phone Safety and Performance Information Using an External Power Supply Power supply must be placed indoors Using External Devices with Your Cisco IP Phone Connecting Your Phone Adjusting the Handset Rest Adjusting the FootstandRegistering with Taps Headset Information Subjective to the User Buttons and Hardware An Overview of Your Phone 78-15630-03 Cisco IP Phone 7970 Series Touchscreen Features Understanding Call and Line Icons Call-Handling and Navigation TipsUnderstanding Lines vs. Calls Selecting Calls Going On-Hook and Off-Hook Tips Viewing and Switching Between Calls To choose a Touchscreen item Do this Using Feature MenusChoosing Touchscreen Items Entering and Editing Text Understanding Feature Functionality and AvailabilityGetting Help on Your Phone Placing a Call Basic Call Handling Press AbbrDial PAB service or Fast Dial service exact names might vary Cisco IP Phone on the Web Answering a Call Using Mute Using Hold and ResumeEnding a Call Or EndCall Transferring a Connected Call Forwarding Your Calls to Another Number Types of Supported Conference Calls Making Conference CallsStandard Conference Calls Meet-Me Conference Calls Starting and Joining a Standard Conference Starting or Joining a Meet-Me Conference Call Storing and Retrieving Parked Calls Advanced Call Handling Picking Up a Redirected Call on Your Phone Understanding Shared Lines Using a Shared Line Adding Yourself to a Shared-Line Call Tracing Suspicious Calls Making and Receiving Secure Calls If you Then Prioritizing Critical Calls Obtaining a Headset Using a Handset, Headset, and Speakerphone Using AutoAnswer with a Headset or the Speakerphone Adjusting the Volume Customizing Phone Settings Customizing the Touchscreen Customizing Rings and Message Indicators Add/Update Speed Dials from the main menu Setting Up Speed Dial Features Accessing Voice Messages Using Voice Messaging, Call Logs, and Directories Missed Calls, Placed Calls, or Received Calls. Each log can Using Call Logs and Directories Procedure Accessing Your User Options Web PagesLogging In to the User Options Web Pages Tips for Navigating the User Options Pages Subscribe Subscribing to Phone Services If you Then For more information Understanding Additional Configuration Options Document Customizing Your Using the Quality Reporting Tool Troubleshooting Your PhoneNetwork Configuration and select the network If you are asked to Then Duration of Hardware Warranty Cisco One-Year Limited Hardware Warranty Terms To Receive a Return Materials Authorization RMA Number Replacement, Repair, or Refund Policy for Hardware 78-15630-03 Index 78-15630-03 Cisco IP Phone 7970 Series 78-15630-03 Taps 78-15630-03 Cisco IP Phone 7970 Series 78-15630-03 Page USA