Cisco IP Phone 7970 Series 29
Advanced call-handling tasks involve special (non-standard) features that your system administrator
might configure for your phone depending on your call-handling needs and work environment. You
will not have access to these features unless your system administrator enables them for you.
Storing and Retrieving Parked Calls
You can park a call when you want to store the call so that you or someone else can retrieve it from
another phone in the Cisco CallManager system (for example, a phone at a co-worker’s desk or in a
conference room). Call Park is a feature that your system administrator must enable for you.
If you want to... Then...
Store an active call
using Call Park
During a call, press Park. (You may need to press the more softkey to see
Park.) This prompts your phone to store the call. Note the call park number
displayed on your phone screen and hang up.
Retrieve a parked call Enter the call park number from any Cisco IP Phone in your network to
connect to the call.
You have a limited amount of time to retrieve the parked call before it
reverts to ringing at its original destination. See your system administrator
for this time limit.