Cisco Systems 7970 - page 28

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Dial from a corporate

directory web page

Use the Cisco WebDialer feature. Open a web browser and go to your

company directory. Click on a phone number in the directory. Click Dial to

place the call. Click Hangup to end the call. See the Customizing Your Cisco

IP Phone on the Web guide for more details:

http://www.cisco.com/univercd/cc/td/doc/product/voice/c_ipphon/index.htm

Dial using a headset Do one of the following:

•If is unlit, press it before or after dialing, re-dialing, or speed-dialing

a number.

•If is lit, press New Call, Redial, a speed dial button, or (a line

button). If necessary, enter a phone number and press Dial.

Receive notification

when a busy or

ringing extension

becomes available

Call the number and press CallBack while listening to the busy tone or ring

sound. Hang up. When the extension becomes available, your phone will

provide you with an audio and visual alert. (The call back to this number is

not automatic; you must place the call.) CallBack is a special feature that

your system administrator might configure for your phone. Note that

CallBack will fail if the other party has call forwarding enabled.

Dial on a secondary

line

Press for the line that you want to use.

Make a priority

(precedence) call

Enter the MLPP access number (provided by your system administrator)

followed by the phone number. For more details, see the “Prioritizing Critical

Calls” section on page 35.

Dial from a Personal

Address Book (PAB)

entry or Fast Dial

code

Choose > PAB service or Fast Dial service (exact names might vary).

To dial from a listing, press it or scroll to it and go off-hook. For help

subscribing to the PAB or Fast Dial service, see the “Accessing Your User

Options Web Pages” section on page43.

Place a call using a

billing or tracking

code

Dial a number and enter a client matter code (CMC) or a forced

authorization code (FAC) when prompted by a distinctive tone. Your system

administrator will tell you if you need to enter CMC or FAC codes and can

provide you with detailed instructions.

If you want to... Then...

Contents

Main Cisco IP Phone 7970 Series for Cisco CallManager 4.1(3) Phone Guide INCLUDING LICENSE AND WARRANTY Page Quick Reference Cisco IP Phone 7970 Series Softkey Definitions Icon Reference Button Icon Definitions Common Phone Tasks Softkey Definitions Common Phone Tasks Icon Reference Button Icon Definitions Contents Page Page Page Getting Started How to Use this Guide If you want to... Then Using and Cleaning the Touchscreen Display Where to Find Additional Information If you want to... Then More Information about Customizing Your Phone on the Web Safety and Performance Information Installing and Using Your Phone Using an External Power Supply Using External Devices with Your Cisco IP Phone Connecting Your Phone 9 5 Access port (10/100/10001 PC) 10 Page Page An Overview of Your Phone Buttons and Hardware Page Page Touchscreen Features Call-Handling and Navigation Tips Understanding Lines vs. Calls Lines Calls Understanding Call and Line Icons Going On-Hook and Off-Hook Selecting Calls Viewing and Switching Between Calls Choosing Touchscreen Items Using Feature Menus To choose a touchscreen item... Do this... Entering and Editing Text Getting Help on Your Phone Understanding Feature Functionality and Availability Basic Call Handling Placing a Call Page Page Page Answering a Call Ending a Call Using Hold and Resume Using Mute Transferring a Connected Call Forwarding Your Calls to Another Number Making Conference Calls Types of Supported Conference Calls Standard Conference Calls Meet-Me Conference Calls Starting and Joining a Standard Conference Starting or Joining a Meet-Me Conference Call Advanced Call Handling Storing and Retrieving Parked Calls Picking Up a Redirected Call on Your Phone Using a Shared Line Understanding Shared Lines Remote-in-Use Sharing Call Information and Barging Privacy Adding Yourself to a Shared-Line Call Preventing Others from Viewing or Joining a Shared-Line Call Tracing Suspicious Calls Making and Receiving Secure Calls Prioritizing Critical Calls If you... Then... Using a Handset, Headset, and Speakerphone Obtaining a Headset Using AutoAnswer with a Headset or the Speakerphone If you... Then... Customizing Phone Settings Adjusting the Volume Customizing Rings and Message Indicators Customizing the Touchscreen Setting Up Speed Dial Features Using Voice Messaging, Call Logs, and Directories Accessing Voice Messages Using Call Logs and Directories Accessing Your User Options Web Pages Logging In to the User Options Web Pages Procedure Tips for Navigating the User Options Pages Subscribing to Phone Services If you want to... Then do this after you log in and select your device type... Understanding Additional Configuration Options If you... Then... For more information... If you... Then... For more information... Troubleshooting Your Phone Using the Quality Reporting Tool If you are asked to... Then... Cisco One-Year Limited Hardware Warranty Terms Duration of Hardware Warranty Page Page Index Page Page Page Page Page Page Page Page Cisco Website at www.cisco.com/go/offices