Forwarding Your Calls to Another Number | Cisco Systems 7970

Forwarding Your Calls to Another Number

You can use Call Forward All to redirect your incoming calls from your Cisco IP Phone to another number.

Tip Enter the Call Forward All target number exactly as you would dial it from your desk phone. For example, enter an access code or the area code, if necessary.

If you want to...	Then...

Set up call forwarding on your	Press CFwdALL and enter a target phone number.
primary line

Cancel call forwarding on	Press CFwdALL.
your primary line

Verify that call forwarding is	Look for this icon above the primary phone number:	. Also,
enabled on your primary line	check that the status text near the bottom of the touchscreen displays
	the call forwarding target number.

Set up or cancel call	Log in to your User Options web pages, choose your device, then
forwarding for any line	choose Forward all calls... from the main menu. You can set up or
	cancel call forwarding for each line on your phone. See the “Logging
	In to the User Options Web Pages” section on page 43 for login
	instructions.
	When call forwarding is enabled for any line other than the primary
	line, your phone does not provide you with any confirmation that
	calls are being forwarded. Instead, you must confirm your settings in
	the User Options pages.

Tips

•You can forward your calls to a traditional analog phone or to another IP phone, although your system administrator might restrict the call forwarding feature to numbers within your company.

•You must configure this feature per line; if a call reaches you on a line where call forwarding is not enabled, the call will ring as usual.

Cisco IP Phone 7970 Series

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Cisco Systems 7970 warranty Forwarding Your Calls to Another Number

Contents

Cisco IP Phone 7970 Series for Cisco CallManager Page Common Phone Tasks Button Icon Definitions Contents Using a Handset, Headset, and Speakerphone Accessing Your User Options Web Pages 78-15630-03 How to Use this Guide Getting StartedIf you want to Then Where to Find Additional Information Using and Cleaning the Touchscreen Display Installing and Using Your Phone Safety and Performance Information Using an External Power Supply Power supply must be placed indoors Using External Devices with Your Cisco IP Phone Connecting Your Phone Adjusting the Handset Rest Adjusting the FootstandRegistering with Taps Headset Information Subjective to the User Buttons and Hardware An Overview of Your Phone 78-15630-03 Cisco IP Phone 7970 Series Touchscreen Features Call-Handling and Navigation Tips Understanding Lines vs. CallsUnderstanding Call and Line Icons Selecting Calls Going On-Hook and Off-Hook Tips Viewing and Switching Between Calls Using Feature Menus Choosing Touchscreen ItemsTo choose a Touchscreen item Do this Understanding Feature Functionality and Availability Getting Help on Your PhoneEntering and Editing Text Placing a Call Basic Call Handling Press AbbrDial PAB service or Fast Dial service exact names might vary Cisco IP Phone on the Web Answering a Call Using Mute Using Hold and ResumeEnding a Call Or EndCall Transferring a Connected Call Forwarding Your Calls to Another Number Types of Supported Conference Calls Making Conference CallsStandard Conference Calls Meet-Me Conference Calls Starting and Joining a Standard Conference Starting or Joining a Meet-Me Conference Call Storing and Retrieving Parked Calls Advanced Call Handling Picking Up a Redirected Call on Your Phone Understanding Shared Lines Using a Shared Line Adding Yourself to a Shared-Line Call Tracing Suspicious Calls Making and Receiving Secure Calls If you Then Prioritizing Critical Calls Obtaining a Headset Using a Handset, Headset, and Speakerphone Using AutoAnswer with a Headset or the Speakerphone Adjusting the Volume Customizing Phone Settings Customizing the Touchscreen Customizing Rings and Message Indicators Add/Update Speed Dials from the main menu Setting Up Speed Dial Features Accessing Voice Messages Using Voice Messaging, Call Logs, and Directories Missed Calls, Placed Calls, or Received Calls. Each log can Using Call Logs and Directories Procedure Accessing Your User Options Web PagesLogging In to the User Options Web Pages Tips for Navigating the User Options Pages Subscribe Subscribing to Phone Services If you Then For more information Understanding Additional Configuration Options Document Customizing Your Using the Quality Reporting Tool Troubleshooting Your PhoneNetwork Configuration and select the network If you are asked to Then Duration of Hardware Warranty Cisco One-Year Limited Hardware Warranty Terms To Receive a Return Materials Authorization RMA Number Replacement, Repair, or Refund Policy for Hardware 78-15630-03 Index 78-15630-03 Cisco IP Phone 7970 Series 78-15630-03 Taps 78-15630-03 Cisco IP Phone 7970 Series 78-15630-03 Page USA