Compaq AP200 manual Solving CD-ROM Problems, Solving Software Problems, 20Troubleshooting

6-20Troubleshooting

Solving CD-ROM Problems

If you encounter CD-ROM problems, refer to the common causes and solutions listed in the following table or to the documentation that came with the optional CD-ROM.

Table 6-9

Solving CD-ROM Problems

Problem	Cause	Solution
System will not boot	The CD-ROM boot is not	Run the Computer Setup
from CD-ROM drive.	enabled through the Computer	utility and set the drive
	Setup utility.	priorities.
CD-ROM devices are	CD-ROM drive is not	Refer to the documentation
not detected, driver is	connected properly or is not	that came with the CD-
not loaded.	properly terminated.	ROM.

Solving Software Problems

Most software problems occur as a result of the following:

■The application was not installed correctly.

■Memory was not allocated correctly.

■There is a conflict between applications.

Writer: IM Project: Compaq Professional Workstation AP200 Reference Guide Comments: 352620-003

File Name: G-CH06.DOC Last Saved On: 12/15/98 4:26 PM

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