Compaq AP200 manual Solving Network Problems, 14Troubleshooting

Models: AP200

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6-14Troubleshooting

Solving Network Problems

Some common causes and solutions for network problems are listed in the following table. These guidelines do not discuss the process of debugging the network cabling.

Table 6-7

Solving Network Problems

Problem

Cause

Solution

Remote Wakeup

The Remote Wakeup

feature is not

feature is not available

functioning.

when using an AUI

 

network connection.

Use an RJ-45 network connection.

 

The 3-pin WOL header

Assure connected properly (refer

 

may not be connected

to the Hood Label on your

 

properly.

workstation for the location of the

 

 

3-pin WOL header).

 

 

 

Network driver does

Network controller is

Run Computer Setup and enable

not detect network

disabled.

network controller.

controller.

 

 

 

 

 

Network status link

No active network is

Check cabling and network

light does not turn on,

detected.

equipment for proper connection.

or it flashes.

 

 

 

 

 

 

Network controller is

Use the Network control

 

not set up properly.

application to verify that device is

 

 

working properly. See Chapter 3,

 

 

“Intelligent Manageability.”

 

System is configured

No solution; link LED does not

 

for AUI connection.

apply to AUI connections.

 

 

 

 

 

Continued

Writer: IM Project: Compaq Professional Workstation AP200 Reference Guide Comments: 352620-003

File Name: G-CH06.DOC Last Saved On: 12/15/98 4:26 PM

COMPAQ CONFIDENTIAL - NEED TO KNOW REQUIRED

Page 118
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Compaq AP200 manual Solving Network Problems, 14Troubleshooting