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manual Professional Workstation AP200
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AP200
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Troubleshooting
Specs
Install
Error messages
Battery Replacement Notice
Configuration Management
Solving Minor Problems
Compaq Diagnostics
Setup Software
Fault Management
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Professional Workstation AP200
Reference Guide
Third Edition (February 1999)
Part Number
352620-003
Compaq Computer Corporation
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Contents
Professional Workstation AP200
Compaq Professional Workstation AP200 Reference Guide
Contents
Intelligent Manageability
Hardware Upgrades
Appendix B
Appendix E
Page
Text Conventions
About This Guide
Symbols on Equipment
Symbols in Text
About This Guide
Getting Help
Rack Stability
Compaq Website
Xii About This Guide
Telephone Numbers
Standard Configuration Features
Product Features
2Product Features
Front Panel Components
Front Panel Components
Component
Identifier Component
4Product Features
Rear Panel Connectors
Rear Panel Connectors
Connector
Identifiers Connector
6Product Features
Drive Positions
Drive Positions
Special Function Keys
Using the Compaq Enhanced Keyboard
Windows Logo Key
8Product Features
Key Combinations
Windows Logo Key Combination Function in Windows NT
Keyboard Lights
Keyboard Lights
Description Function
Serial Number Location
10Product Features
Keyboard Tilt Feet
Software
Installing Windows NT Workstation Over a Network
2Software
Setup Software
Runtime Services
Power-On Self-Test
Upgrading the ROM Bios
Computer Setup
Boot Block ROM
4Software
Using Computer Setup
Task Computer Setup Selection
Computer Setup
6Software
Writing
Timeout values Energy saver mode is set to Advanced
Select Power, then select Timeouts
LED blink in suspend mode Energy saver mode is disabled
Management in Chapter Enable/disable network server mode
8Software
Creating a Diagnostics Diskette
Compaq Diagnostics
View System Information Inspect
Computer Checkup Test
10Software
Compaq Confidential Need to Know Required
12Software
When running Test
Registration
Reinstalling Your Software
Intelligent Manageability
2Intelligent Manageability
Asset Management
Compaq Diagnostics for Windows NT
4Intelligent Manageability
Using Compaq Diagnostics for Windows NT
Smart III Hard Drive Fault Prediction
Fault Management
Ultra ATA Integrity Monitoring
Proactive Backup
ECC Fault Prediction and Pre-Failure Warranty
Surge-Tolerant Power Supply
6Intelligent Manageability
Feature Purpose How It Is Established
Security Features
Security Management
8Intelligent Manageability
Disabling Diskette Boot or Diskette Write
Disabling a Serial Port or Parallel Port
Establishing a Setup Password Using Computer Setup
Password Security
10Intelligent Manageability
Entering a Power-On Password
Establishing a Power-On Password Using Computer Setup
Deleting a Power-On or Setup Password
Changing a Power-On or Setup Password
Current password/new password/new password
Current password
Clearing Passwords
14Intelligent Manageability
National Keyboard Delimiter Characters
Arabic Greek Russian Belgian Hebrew Slovakian
Hungarian Spanish Brazilian Italian
Enabling QuickLock
QuickLock
Disabling the Keyboard and Mouse Interface
Enabling the Keyboard and Mouse Interface
Configuration Management
16Intelligent Manageability
Upgrading the ROM
Local ROM Upgrade
18Intelligent Manageability
Remote ROM Flash
FailSafe Boot Block ROM
20Intelligent Manageability
Keyboard Light Combinations
Remote Security Management
22Intelligent Manageability
Remote Wakeup and Remote Shutdown
Replicating Your Setup
Remote System Installation
24Intelligent Manageability
Dual-State Power Button
Advanced Configuration and Power Interfaces Acpi Capable
Power Management
26Intelligent Manageability
Desktop Management Interface
Integration Management
28Intelligent Manageability
Compaq Management Agents for Workstations
Compaq Management Solutions Partners Program
Hardware Upgrades
2Hardware Upgrades
Installation Sequence
4Hardware Upgrades
When to Reconfigure Workstation
Removing the workstation access panel
Removing the Workstation Access Panel
Removing the Front Bezel
6Hardware Upgrades
Removing the Bezel Blank
8Hardware Upgrades
Changing from a Minitower to a Desktop Configuration
Reconnect the power and data cables to the drives as labeled
Minitower Configuration Desktop Configuration
10Hardware Upgrades
Changing from a Desktop to a Minitower Configuration
12Hardware Upgrades
Minitower Configuration
Internal Components
14Hardware Upgrades
Internal Components
Internal Components
Installing Additional Memory
16Hardware Upgrades
11. Installing a Dimm module
18Hardware Upgrades
Installing an Expansion Board
12. Removing the screw and expansion slot cover
20Hardware Upgrades
14. Removing an expansion board
Removing an Expansion Board
22Hardware Upgrades
15. Identifying the metric screws
Installing Additional Drives
24Hardware Upgrades
Using the Cable-Select Feature with IDE Ultra ATA Devices
Important Guidelines for Installing Optional Scsi Devices
Installing Optional Scsi Devices
26Hardware Upgrades
Using the Scsi Cable
Installing a Scsi Device
28Hardware Upgrades
Installing an IDE CD-ROM or Tape Drive
18. Connecting the drive cables to the drive
Drive Cables
30Hardware Upgrades
20. Attaching a 3.5-inch drive to the 5.25-inch adapter
32Hardware Upgrades
Connect the drive power and signal cables
Removing a Drive from a Drive Bay
34Hardware Upgrades
Store in antistatic packaging
36Hardware Upgrades
Replacing the Battery
Lift the battery out of its holder
Guide
Network Communications
Attaching a Network Cable to the RJ-45 Connector
Connecting to an Ethernet Network
2Network Communications
Attaching the network cable to the RJ-45 connector
Installing the Network Driver
Troubleshooting
Helpful Hints
2Troubleshooting
Solving Minor Problems
Solving Minor Problems
Problem Cause Solution
4Troubleshooting
Solving Disk Problems
Solving Disk Problems
Nonsystem disk
6Troubleshooting
Solving Scsi Problems
Solving Scsi Problems
IDE drive is not disabled through the Configuration utility
System will not boot from a Scsi drive
Solving Display Problems
Solving Display Problems
8Troubleshooting
Screen is blank
Feature
Screen is blank You are using a fixed-sync
When used with
Energy-saver Features Video colors are
10Troubleshooting
Volume
Move using
Cursor will not
Arrow keys on
Solving Printer Problems
Solving Printer Problems
12Troubleshooting
Printer will not print Printer is not turned on nor
Solving Hardware Installation Problems
Solving Hardware Installation Problems
Solving Network Problems
Solving Network Problems
14Troubleshooting
Is defective Service Provider
Diagnostics reports a Cable is not
Network driver is not
Intelligent
Were installed
16Troubleshooting
Files containing
Cannot connect to Network controller
Stopped working Is defective Service Provider
Solving Memory Problems
Solving Memory Problems
18Troubleshooting
System wont boot Memory module is not
May not be set up
Out of Memory error Memory configuration
Post is wrong May not be installed
Correctly
Solving Software Problems
Solving CD-ROM Problems
Solving CD-ROM Problems
20Troubleshooting
Contacting Compaq Customer Support
Federal Communications Commission Notice
Regulatory Compliance Notices
Class a Equipment
Modifications
Class B Equipment
Cables
2Regulatory Compliance Notices
Compaq Confidential Need to Know Required
European Union Notice
Canadian Notice Avis Canadien
Mouse Compliance Statement
Class a Equipment
Japanese Notice Taiwan Notice
Laser Devices
Laser Safety Warnings
Compliance with Cdrh Regulations
Compliance with International Regulations
Laser Information
Laser Product Label
8Regulatory Compliance Notices
Battery Replacement Notice
Electrostatic Discharge
2Electrostatic Discharge
Grounding Methods
General Requirements
Power Cord Set Requirements
2Power Cord Requirements
Table C-1 Power Cord Set Requirements By Country
Country-Specific Requirements
Country Accredited Agency
Routine Computer Care
Routine Workstation Care Shipping Preparation
Cleaning
CD-ROM Drive Precautions
Safety
Operation
Shipping Preparation
Table E-1 Power-On Self-Test Messages
Error Codes
Message Beeps Probable Cause
Message Beeps Probable Cause
2Error Codes
Error
Set Configuration memory Under Control Panel
Installed properly
Time and Date Not 2S Invalid time or date
4Error Codes
Controller Error
Keyboard Error None Keyboard failure
Computer turned off
Keyboard None
6Error Codes
Windows NT utilities
Disk 1 Failure None Hard drive/format error
Smart Hard None Hard drive is about to fail
Replace hard drive
8Error Codes
Upgrades, for
Wipe connector
Audible 1L, 3S
Mode
Clear Cmos
10Error Codes
Is incorrectly initialized If video card has Been added
2L, 1S
Table F-1 Specifications
Specifications
2Specifications
Clearing Configuration Memory
2Clearing Configuration Memory
Acpi
Index
Index-2
Index-3
Index-4
Index-5
Index-6
Index-7
Index-8
Index-9