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Compaq AP200 manual 8Error Codes

Models: AP200

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E-8Error Codes

Power-On Self Test Message		Continued
Message	Beeps*	Probable Cause	Recommended Action
1782-Disk Controller	None	Hard drive circuitry error	Run Compaq Diagnostics
Failure			for Windows NT. See
			Chapter 2, “Software.”

1790-Disk 0 Failure	None	Hard drive error or wrong drive	Run Compaq Diagnostics
		type	for Windows NT. See
			Chapter 2, “Software.”

1791-Disk 1 Failure	None	Hard drive error or wrong drive
		type

Run Compaq Diagnostics for Windows NT. See Chapter 2, “Software.”

1792-Secondary Disk	None	Hard drive circuitry error	Run Compaq Diagnostics
Controller Failure			for Windows NT. See
			Chapter 2, “Software.”

1793-Secondary	None	Hard drive circuitry error	Run Compaq Diagnostics
Controller or Disk			for Windows NT. See
Failure			Chapter 2, “Software.”

Invalid Electronic	None	Electronic serial number has	Run Computer Setup.
Serial Number		become corrupted.

* L = Long, S = Short

			Continued

Writer: M. Church Project: Compaq Professional Workstation AP200 Reference Guide Comments: 352620-003

File Name: L-APPE.DOC Last Saved On: 12/14/98 2:40 PM

COMPAQ CONFIDENTIAL - NEED TO KNOW REQUIRED

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Compaq AP200 manual 8Error Codes

Contents

Professional Workstation AP200 Compaq Professional Workstation AP200 Reference Guide Contents Intelligent Manageability Hardware Upgrades Appendix B Appendix E Page About This Guide Text ConventionsSymbols on Equipment Symbols in TextAbout This Guide Getting Help Rack StabilityCompaq Website Telephone Numbers Xii About This GuideProduct Features Standard Configuration Features2Product Features Front Panel Components Front Panel ComponentsComponent 4Product Features Identifier ComponentRear Panel Connectors Rear Panel ConnectorsConnector 6Product Features Identifiers ConnectorDrive Positions Drive PositionsUsing the Compaq Enhanced Keyboard Special Function Keys8Product Features Windows Logo KeyKey Combinations Windows Logo Key Combination Function in Windows NTKeyboard Lights Keyboard LightsDescription Function Serial Number Location 10Product FeaturesKeyboard Tilt Feet Installing Windows NT Workstation Over a Network SoftwareSetup Software 2SoftwareRuntime Services Power-On Self-TestUpgrading the ROM Bios Computer Setup Boot Block ROM4Software Using Computer Setup Computer Setup Task Computer Setup Selection6Software WritingSelect Power, then select Timeouts Timeout values Energy saver mode is set to AdvancedLED blink in suspend mode Energy saver mode is disabled Management in Chapter Enable/disable network server mode8Software Compaq Diagnostics Creating a Diagnostics DisketteView System Information Inspect Computer Checkup Test10Software Compaq Confidential Need to Know Required When running Test 12SoftwareReinstalling Your Software RegistrationIntelligent Manageability Asset Management 2Intelligent ManageabilityCompaq Diagnostics for Windows NT Using Compaq Diagnostics for Windows NT 4Intelligent ManageabilitySmart III Hard Drive Fault Prediction Fault ManagementUltra ATA Integrity Monitoring ECC Fault Prediction and Pre-Failure Warranty Proactive BackupSurge-Tolerant Power Supply 6Intelligent ManageabilityFeature Purpose How It Is Established Security FeaturesSecurity Management Disabling Diskette Boot or Diskette Write 8Intelligent ManageabilityDisabling a Serial Port or Parallel Port Establishing a Setup Password Using Computer Setup Password Security10Intelligent Manageability Establishing a Power-On Password Using Computer Setup Entering a Power-On PasswordChanging a Power-On or Setup Password Deleting a Power-On or Setup PasswordCurrent password/new password/new password Current passwordClearing Passwords National Keyboard Delimiter Characters 14Intelligent ManageabilityArabic Greek Russian Belgian Hebrew Slovakian Hungarian Spanish Brazilian ItalianEnabling QuickLock QuickLockDisabling the Keyboard and Mouse Interface Enabling the Keyboard and Mouse Interface Configuration Management16Intelligent Manageability Local ROM Upgrade Upgrading the ROMRemote ROM Flash 18Intelligent ManageabilityFailSafe Boot Block ROM Keyboard Light Combinations 20Intelligent ManageabilityRemote Security Management Remote Wakeup and Remote Shutdown 22Intelligent ManageabilityRemote System Installation Replicating Your SetupDual-State Power Button 24Intelligent ManageabilityPower Management Advanced Configuration and Power Interfaces Acpi Capable26Intelligent Manageability Integration Management Desktop Management InterfaceCompaq Management Agents for Workstations 28Intelligent ManageabilityCompaq Management Solutions Partners Program Hardware Upgrades 2Hardware Upgrades Installation Sequence When to Reconfigure Workstation 4Hardware UpgradesRemoving the Workstation Access Panel Removing the workstation access panel6Hardware Upgrades Removing the Front BezelRemoving the Bezel Blank Changing from a Minitower to a Desktop Configuration 8Hardware UpgradesReconnect the power and data cables to the drives as labeled 10Hardware Upgrades Minitower Configuration Desktop ConfigurationChanging from a Desktop to a Minitower Configuration 12Hardware Upgrades Minitower Configuration Internal Components 14Hardware UpgradesInternal Components Installing Additional Memory Internal Components16Hardware Upgrades 11. Installing a Dimm module Installing an Expansion Board 18Hardware Upgrades12. Removing the screw and expansion slot cover 20Hardware Upgrades Removing an Expansion Board 14. Removing an expansion board22Hardware Upgrades Installing Additional Drives 15. Identifying the metric screwsUsing the Cable-Select Feature with IDE Ultra ATA Devices 24Hardware UpgradesInstalling Optional Scsi Devices Important Guidelines for Installing Optional Scsi DevicesUsing the Scsi Cable 26Hardware UpgradesInstalling a Scsi Device Installing an IDE CD-ROM or Tape Drive 28Hardware Upgrades18. Connecting the drive cables to the drive 30Hardware Upgrades Drive Cables20. Attaching a 3.5-inch drive to the 5.25-inch adapter 32Hardware Upgrades Connect the drive power and signal cables 34Hardware Upgrades Removing a Drive from a Drive BayStore in antistatic packaging Replacing the Battery 36Hardware UpgradesLift the battery out of its holder Network Communications GuideAttaching a Network Cable to the RJ-45 Connector Connecting to an Ethernet Network2Network Communications Installing the Network Driver Attaching the network cable to the RJ-45 connectorTroubleshooting 2Troubleshooting Helpful HintsSolving Minor Problems Solving Minor ProblemsProblem Cause Solution Solving Disk Problems 4TroubleshootingSolving Disk Problems 6Troubleshooting Nonsystem diskSolving Scsi Problems Solving Scsi ProblemsIDE drive is not disabled through the Configuration utility System will not boot from a Scsi driveSolving Display Problems Solving Display Problems8Troubleshooting Screen is blankScreen is blank You are using a fixed-sync FeatureWhen used with Energy-saver Features Video colors are10Troubleshooting Move using VolumeCursor will not Arrow keys onSolving Printer Problems Solving Printer Problems12Troubleshooting Printer will not print Printer is not turned on norSolving Hardware Installation Problems Solving Hardware Installation ProblemsSolving Network Problems Solving Network Problems14Troubleshooting Diagnostics reports a Cable is not Is defective Service ProviderNetwork driver is not IntelligentWere installed 16TroubleshootingFiles containing Stopped working Is defective Service Provider Cannot connect to Network controllerSolving Memory Problems Solving Memory Problems18Troubleshooting System wont boot Memory module is notOut of Memory error Memory configuration May not be set upPost is wrong May not be installed CorrectlySolving CD-ROM Problems Solving Software ProblemsSolving CD-ROM Problems 20TroubleshootingContacting Compaq Customer Support Federal Communications Commission Notice Regulatory Compliance NoticesClass a Equipment Class B Equipment ModificationsCables 2Regulatory Compliance NoticesCompaq Confidential Need to Know Required Canadian Notice Avis Canadien European Union NoticeMouse Compliance Statement Class a EquipmentJapanese Notice Taiwan Notice Laser Safety Warnings Laser DevicesCompliance with Cdrh Regulations Compliance with International RegulationsLaser Product Label Laser InformationBattery Replacement Notice 8Regulatory Compliance NoticesElectrostatic Discharge Grounding Methods 2Electrostatic DischargePower Cord Set Requirements General RequirementsTable C-1 Power Cord Set Requirements By Country 2Power Cord RequirementsCountry-Specific Requirements Country Accredited AgencyRoutine Workstation Care Shipping Preparation Routine Computer CareCD-ROM Drive Precautions CleaningSafety OperationShipping Preparation Table E-1 Power-On Self-Test Messages Error CodesMessage Beeps Probable Cause 2Error Codes Message Beeps Probable CauseSet Configuration memory Under Control Panel ErrorInstalled properly Time and Date Not 2S Invalid time or date4Error Codes Keyboard Error None Keyboard failure Controller ErrorComputer turned off Keyboard None6Error Codes Disk 1 Failure None Hard drive/format error Windows NT utilitiesSmart Hard None Hard drive is about to fail Replace hard drive8Error Codes Wipe connector Upgrades, forAudible 1L, 3S Mode10Error Codes Clear CmosIs incorrectly initialized If video card has Been added 2L, 1SSpecifications Table F-1 Specifications2Specifications Clearing Configuration Memory 2Clearing Configuration Memory Index AcpiIndex-2 Index-3 Index-4 Index-5 Index-6 Index-7 Index-8 Index-9