If experiencing this problem…

Try this solution…

Nothing happens when trying

Ensure that the printer is at READY.

to print using a software

Observe the Front Panel, if the READY

program:

light does not flash as you send the format

 

 

check the protocol and port settings

 

between the printer and host.

 

Ensure the interface cable meets the

 

requirements found in Section 3.0.1.

Poor print quality:

The printhead may need cleaning; see

 

Section 5.3.1.

 

Adjust the Heat and Print Speed settings

 

through the Front Panel or by host

 

commands; see Section 4.1.3. (The same

 

functional commands from the host

 

computer may override the menu settings;

 

see Section 4.1.6.)

 

The media/ribbon combination may not be

 

compatible; see Section 2.1.

 

The Printhead Leveling Cam may be

 

incorrectly adjusted; see Section 5.1.1.

 

The Platen Roller may be dirty or worn;

 

see Section 5.3.2.

 

The Printhead Burn Line may need

 

adjusting; see Section 5.1.2.

Skips labels when printing:

Quick Media Calibration may be needed;

 

see Section 3.4.

 

The Media Sensor may be out of position;

 

readjust the position; see Section 3.2.

 

The format may be within 1/8 inch of the

 

label’s edge. Try reducing or moving the

 

format slightly.

Unable to print rotated text:

The characters may be formatted outside the

 

label dimensions. Ensure the row/column

 

values provide enough room for the height of

 

the characters or bar code to be printed. See

 

the I & W Class Programmer’s Manual for

 

details.

 

 

 

 

92

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Datamax 4604, 4212, 4406, 4308, 4208 manual I & W Class Programmer’s Manual for