Datamax 4406, 4212, 4604, 4308, 4208 manual Possible Problems during an Update

5.4.3Possible Problems during an Update

The following is list of possible error messages when downloading:

;Note: If experiencing trouble when attempting to download the file to the printer, try the following alternate methods:

1)Use the Download Mode (see Section 5.4.2).

2)Windows users – try restarting the computer in MS-DOS mode.

3)Use the Datamax Driver by Seagull Scientific™ – Device Setting / Send File to Printer function.

Application Update Error Messages

	Displayed Message	Descriptions / Causes / Solutions
		The printer detected an error during the
	EFDPNQSFTTJPO!FSSPS
		decompression and transfer of file data from
		cache storage into the Flash memory. Confirm the
		version and retry in Download Mode; however, if
		the problem continues call for service.
		The printer could not successfully erase Flash
	!
	FSSPS!FSBTJOH!GMBTI	memory. The possible cause is defective Flash
		memory. Try the download again; however, if the
		problem continues call for service.
		The printer could not successfully write the
	!
	FSSPS!XSJUJOH!GMBTI	program into Flash memory. A possible cause is
		defective Flash memory. Try the download again;
		however, if the problem continues call for service.
		Application Firmware downloaded was not
	IBSEXBSF!NJTNBUDI!
	EBUB!SFKFDUFE	compatible with the printer’s Main PCB. The
		firmware used was for a different class model and
		not supported by this boot loader version. See
		Configuration Level, Section 4.1.5.
		The printer detected an error in the download. The
	JOWBMJE!TPGUXBSF
	EBUB!SFKFDUFE	possible causes include:
		An invalid or corrupted file was downloading.
		Try saving the file to the host and then
		download again.
		A communications error. Recheck cabling and
		port setting.
		Software level not authorized for this printer (See
	TPGUXBSF!NJTNBUDI!
	EBUB!SFKFDUFE	Section 4.1.5, Configuration Level/Printer Key.)
86		I-Class