If experiencing this problem… | Try this solution… |
| ||
No power (all indicator lights | Verify that the AC power cord connection | |||
are ‘Off”): |
| has been made at both the outlet and the | ||
|
|
| printer; also, ensure the power switch is | |
|
|
| ‘On’. |
|
|
|
| Verify that the AC outlet is functioning, or | |
|
|
| try moving the printer to another AC | |
|
|
| circuit. |
|
|
|
| The AC cord may be damaged; replace it. | |
|
|
| The line fuse may be blown; call for | |
|
|
| service. |
|
|
|
|
| |
Nothing | is printing | (labels | Examine the used ribbon for an image: | |
advance | normally, | but no | If there is an image on the used ribbon: | |
image is printed): |
| y Verify that the ribbon was properly loaded | ||
|
|
| ||
|
|
| per Section 3.3. |
|
|
|
| y If properly loaded, the wrong | coating |
|
|
| configuration was used. (To verify the | |
|
|
| inked side, press the adhesive backing of a | |
|
|
| label against the ribbon surface. Ink will | |
|
|
| only lift from the coated side of the | |
|
|
| ribbon.) Clean the printhead (see Section | |
|
|
| 5.3.1); then replace the ribbon with the | |
|
|
| correct type for the printer, Section 3.3. | |
|
|
| If there is no image on the used ribbon: | |
|
|
| Run any Quick Test Label; see Section 4.3. | |
|
|
| If an image printed, then check the | |
|
|
| protocol and port settings for both the | |
|
|
| printer and host. These must match. |
|
|
|
| The heat setting may be too low. Make an | |
|
|
| adjustment in the software program or | |
|
|
| through the Front Panel. (The | same |
|
|
| functional commands from the host | |
|
|
| computer may override the menu settings; | |
|
|
| see Section 4.1.6.) |
|
|
|
| The media/ribbon combination may be | |
|
|
| incorrect. Contact a Media Representative. | |
|
|
| The printhead or printhead cable(s) may be | |
|
|
| loose; power ‘Off’ the printer then | |
|
|
| reconnect; see Section 5.2 for locations. | |
|
|
|
|
|
|
|
|
|
|
|
|
|
| 91 |