5.3.2Cleaning the Platen Roller
A platen roller contaminated with grit, label adhesive, or ink can cause a decline in print quality and, in extreme cases, cause labels to stick and wrap around the roller. To clean the platen roller:
nTurn ‘Off’ and unplug the printer.
oOpen the access cover. Unlock the Printhead Latch and raise the Printhead Assembly. Remove media and ribbon.
pUsing a Cotton Swab dampened with isopropyl alcohol, clean the Platen Roller; manually rotate the roller and repeat, cleaning the entire surface. Allow the Platen Roller to dry.
qReplace ribbon and media.
rLower the Printhead Assembly and rotate the Printhead Latch completely back, to the locked position.
sClose the access cover. Plug in and turn ‘On’ the printer. Feed several labels to normalize tracking.
NEVER use a sharp object to clean the Platen Roller.
CAUTION
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