Printer Fault Messages (continued)
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| Displayed Message | Description | Possible Solution(s) |
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| The printer has | Try cycling the printer power |
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| ENB!GBVMU |
| detected a Direct | ‘Off’ and ‘On’. If the fault |
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| Memory Access | does not clear, call for |
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| failure. | service. |
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| Consistently low | Press any key to continue. |
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| HBQ!NPEF |
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| DBOOPU!DBMJCSBUF |
| sensor readings | Ensure that media was |
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| were detected. | inserted in the media sensor |
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| during the appropriate |
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| calibration step; also ensure |
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| that the sensor is free of |
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| debris. Retry the calibration. |
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| If the problem persists, try the |
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| ‘Advanced Entry |
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| Calibration’; see Section |
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| 5.0.2. |
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| Consistently high | Press any key to continue. |
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| HBQ!NPEF |
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| GBVMUZ!TFOTPS |
| sensor readings | Ensure that media was |
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| were detected. | removed from the media |
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| sensor during the appropriate |
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| calibration steps; also ensure |
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| that no labels are stuck in the |
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| media sensor. Retry the |
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| calibration. If the problem |
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| persists, call for service. |
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| The printer can not | Try the following: |
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| PVU!PG!TUPDL |
| detect media. | 1) Load media. |
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| 2) Ensure that the labels are |
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| passing through the Media |
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| Sensor. |
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| 3) Readjust the Media Sensor |
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| over the TOF mark; see |
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| Section 3.2. |
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| 4) If using media with large |
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| gaps, adjust the Paper Out |
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| Distance; see Section 4.1.2. |
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| 5) Calibrate the printer; see |
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| Section 5.0. |
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94 |
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