Using System Diagnostics, Jumpers And Connectors | Dell E23S Series

Troubleshooting A Serial I/O Device	117
Troubleshooting A Wet System	117
Troubleshooting A Damaged System	118
Troubleshooting The System Battery	119
Troubleshooting Power Supplies	119
Troubleshooting Cooling Problems	119
Troubleshooting Cooling Fans	120
Troubleshooting System Memory	120
Troubleshooting An Internal USB Key	121
Troubleshooting An SD Card	121
Troubleshooting An Optical Drive	122
Troubleshooting A Hard Drive	122
Troubleshooting A Storage Controller	123
Troubleshooting Expansion Cards	124
Troubleshooting Processors	124
5 Using System Diagnostics	126
Dell Embedded System Diagnostics	126
When To Use The Embedded System Diagnostics	126
Running The Embedded System Diagnostics	126
System Diagnostic Controls	126
6 Jumpers And Connectors	128
System Board Jumper Settings	128
System Board Connectors	129
Disabling A Forgotten Password	132
7 Technical Specifications	133
8 System Messages	139
LCD Messages	139
Viewing LCD Messages	139
Removing LCD Messages	139
System Error Messages	139
Warning Messages	155
Diagnostic Messages	155
Alert Messages	155
9 Getting help	156

Contacting Dell	156
Quick Resource Locator	156
Locating your system service tag	156

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Dell E23S Series Using System Diagnostics, Jumpers And Connectors, Technical Specifications, System Messages, Getting help

Contents

Regulatory Model E23S Series Regulatory Type E23S001 Page Contents Memory Optimized Independent Channel Mode Installing System Components Installing a Hard Drive Into a Hard-Drive Carrier 116 Troubleshooting Your System System Messages Using System DiagnosticsJumpers And Connectors Technical Specifications Documentation feedback 157 Indicator, Button, or Icon Description Connector Front-Panel Features And Indicators Indicator, Button, or Icon LCD Panel FeaturesInch hard drives Option Description IDRAC Setup MenuHome Screen Button Description View Menu Hard-Drive Indicator Patterns Seconds PCIe SSD LED IndicatorsDrive-Status Condition Indicator Pattern RAID Only Off Prepare for Removal Back-Panel Features And Indicators Available NIC Indicator Codes1100 W Green Link indicator is Power Indicator Codes Related Documentation Quick Resource Locator F11 Choosing The System Boot ModeKeystroke Description F10 Responding To Error Messages Entering System SetupUsing The System Setup Navigation Keys System Information Screen System Setup OptionsSystem Setup Main Screen System Bios Screen Processor Settings Screen Memory Settings Screen Sata Settings Screen Integrated Devices Screen Boot Settings Screen Serial Communications Screen System Profile Settings Screen System Security Screen Miscellaneous Settings System And Setup Password FeaturesAssigning a System And/Or Setup Password Page Using Your System Password To Secure Your System Entering The Uefi Boot ManagerOperating With a Setup Password Enabled Boot Manager Screen Using The Boot Manager Navigation Keys Boot From File IDRAC Settings UtilityEntering The iDRAC Settings Utility Changing The Thermal Settings Front Bezel Optional Recommended ToolsRemoving The Front Bezel Opening And Closing The System Installing The Front Bezel Closing The System Opening The System NDC Inside The System Removing And Installing The Chassis Intrusion Switch Cable Chassis Intrusion Switch Removing The Cable Management Tray Cable Management Tray System Memory Installing The Cable Management TrayPage Channel 0 slots A1, A5, and A9 Processor Channel DPC DDR3 1.5 DDR3 1.35 DIMMs Dimm Size Operating Frequency in MT/sType Channel 1600 1333 Quad rank physical General Memory Module Installation GuidelinesMode-Specific Guidelines Advanced ECC Lockstep Memory Sparing Memory Optimized Independent Channel ModeFault Resilient Memory Sample Memory Configurations Lockstep Memory Mode System Dimm Size Number Capacity DIMMsOptimized Population Independent Channel Partial Mirroring Removing a Memory-Riser Blank Removing and Installing the Memory Riser Blank Removing a Memory Riser Installing a Memory-Riser Blank Removing and Installing the Memory Riser Installing a Memory Riser Removing Memory Modules From The Memory Riser Memory riser release tabs Ejecting The Memory Module Installing Memory Modules Installing The Memory Module Removing The Memory Riser And Fan Cage Memory Riser And Fan Cage Removing and Installing the Memory Riser and Fan Cage Installing The Memory Riser And Fan Cage Hard Drives Installing a 2.5 Inch Hard-Drive BlankRemoving a 2.5 Inch Hard-Drive Blank Removing a Hot-Swap Hard Drive Installing a Hot-Swap Hard Drive Removing a Hard Drive From a Hard-Drive Carrier Optical Drive Optional Installing a Hard Drive Into a Hard-Drive CarrierRemoving The Optical Drive Cooling Fans Installing The Optical Drive Removing a Cooling Fan Removing and Installing a Cooling Fan Removing The Fan Tray Installing a Cooling Fan Internal USB Memory Key Optional Installing The Fan tray Replacing The Internal USB Key Expansion Cards And Expansion-Card Risers Expansion Card Installation Guidelines Removing The Left Expansion Card Riser Blank Installing The Left Expansion Card Riser Blank Removing An Expansion Card From Expansion-Card Risers 2 Removing The Right Expansion Card Riser Blank Expansion-card riser 2 cage Expansion-card connector on the riser Expansion-card full-length Expansion-card riser cage Removing The NDC Riser I/O Riser NDC Riser I/O Riser Removing and Installing the NDC Riser Installing The NDC Riser I/O Riser Removing The Network Daughter Card Network Daughter Card SD vFlash Card Installing The Network Daughter Card Replacing An SD vFlash Card Internal Dual SD ModuleRemoving The Internal Dual SD Module Internal SD Card Installing The Internal Dual SD Module Removing An Internal SD Card Removing and Installing an Internal SD Card Integrated Storage Controller Card Installing An Internal SD CardRemoving The Integrated Storage Controller Card Installing The Integrated Storage Controller Card Removing a RAID Battery RAID Battery Processors Installing The RAID BatteryRemoving a Heat Sink Blank Removing and Installing the Heat Sink Blank Installing a Heat Sink Blank Removing a Processor Heat sink Processor socket-release lever Close-lock symbol Removing and Installing a Processor Installing a Processor Power Supplies Removing An AC Power Supply Hot Spare Feature Removing and Installing an AC Power Supply Installing An AC Power Supply Assembling And Connecting The Safety Ground Wire Wiring Instructions For a DC Power Supply Assembling and Connecting the Safety Ground Wire Assembling The DC Input Power Wires Assembling the DC Input Power Wires Removing a DC Power Supply Removing and Installing a DC Power Supply Installing a DC Power Supply Removing The Power Supply Blank Power Distribution BoardInstalling The Power Supply Blank Removing and Installing the Power Supply Bay Removing The Power Supply Bay Removing The Power Distribution Board Installing The Power Supply Bay Installing The Power Distribution Board System BatteryReplacing The System Battery Hard-Drive Backplane Replacing the System Battery Removing The Hard-Drive Backplane Release tab Inch x4 SAS/SATA Backplane-Back view Jumper connector Release tab Backplane jumper connector Card Cabling-2.5 Inch x24 SAS/SATA Backplane with Perc Page Page SAS Expander Daughter Card Installing The Hard-Drive BackplaneRemoving The SAS Expander Daughter Card Control Panel Board Installing The SAS Expander Daughter CardRemoving The Control Panel Board Removing and Installing the Control Panel Board Installing The Control Panel Board Removing The System Board System Board Removing and Installing the System Board Installing The System BoardPage Troubleshooting The Video Subsystem Troubleshooting External ConnectionsTroubleshooting a USB Device Troubleshooting a Wet System Troubleshooting a Serial I/O Device Troubleshooting a Damaged System Troubleshooting Power Supplies Troubleshooting The System BatteryTroubleshooting Cooling Problems Troubleshooting System Memory Troubleshooting Cooling Fans Troubleshooting An SD Card Troubleshooting An Internal USB Key Troubleshooting a Hard Drive Troubleshooting An Optical Drive Troubleshooting a Storage Controller Troubleshooting Processors Troubleshooting Expansion CardsPage System Diagnostic Controls Dell Embedded System DiagnosticsWhen To Use The Embedded System Diagnostics Running The Embedded System Diagnostics Least one event description is recorded Jumper Setting Description System Board Jumper Settings Connector Description System Board Connectors Jbppwrb JSASA1 Disabling a Forgotten Password Expansion Bus Expansion slots using riser card Drives Memory Front Connectors Back Video ConnectorsExpanded Operating Temperature Internal Maximum Shock Temperature Continuous OperationRelative Humidity Maximum Vibration Gaseous Contamination Removing LCD Messages System Error MessagesLCD Messages Viewing LCD Messages Action Error CodeAMP0302 Message Details CPU0000 Message ASR0003 MessageBAT0002 Message BAT0017 Message CPU0700 Message CPU0010 MessageCPU0023 Message CPU0204 Message CPU0703 Message CPU0702 MessageCPU0704 Message Details Fan operating speed is out of range Action If the issue persists, see Getting HelpAction Reinstall or reconnect the hardware HWC2003 Message FAN0000 Message MEM0701 Message MEM0000 MessageMEM0001 Message MEM0007 Message PCI1304 Message MEM1208 MessageMEM8000 Message PCI1302 Message PCI1360 Message PCI1320 MessagePCI1342 Message PCI1348 Message PSU0002 Message PST0128 MessagePST0129 Message PSU0001 Message PSU0032 Message PSU0006 MessagePSU0016 Message PSU0031 Message PSU0037 Message PSU0034 MessagePSU0035 Message PSU0036 Message System power consumption PSU1201 Message Power supply redundancy is lost DetailsSystem power inventory change Configuration and power consumption RFM2002 Message RFM1014 MessageRFM1201 Message RFM2001 Message Security may be compromised SEL0006 Message All event logging is disabled DetailsAppear if the user disabled event logging Power. If problem persists call support TMP0121 Message Issues persists, contact supportFailed Failures Alert Messages Diagnostic Messages Contacting Dell Locating your system service tag Documentation feedback