Dell HR675 owner manual 147

If an error messages appears indicating a fault with a specific memory module, go to step 12.

If any other system message appears that indicates a nonspecific memory problem, continue to the next step.

4Enter the System Setup program and check the system memory setting (see "Entering the System Setup Program" on page 41).

If the installed memory does not match the amount of memory shown in the System Setup program, proceed to the next step.

If the memory settings and installed memory indicate no problems, go to step 12.

5Turn off the system and attached peripherals, and disconnect the system from the electrical outlet.

6Open the system (see "System Cover" on page 66).

7Ensure that the memory banks are populated correctly (see "Memory Module Installation Guidelines" on page 110).

If the memory modules are populated correctly, continue to the next step.

8Reseat the memory modules in their sockets (see "Installing Memory Modules" on page 113).

9Close the system (see "Installing the System Cover" on page 67).

10Reconnect the system to its electrical outlet, and turn on the system and attached peripherals.

11Enter the System Setup program and check the system memory setting (see "Entering the System Setup Program" on page 41).

If the amount of memory installed still does not match the system memory setting, proceed to the next step.

12Turn off the system and attached peripherals, and disconnect the system from its electrical outlet.

13Open the system (see "System Cover" on page 66).

14If a diagnostic test or error message indicates a specific memory module as faulty, swap or replace the module. Otherwise, swap the memory module in the first DIMM socket with a module of the same type and capacity that is known to be good (see "Installing Memory Modules" on page 113).

Troubleshooting Your System

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