Dell HR675 owner manual Troubleshooting an Internal USB Memory Key

15Close the system (see "Installing the System Cover" on page 67).

16Reconnect the system to its electrical outlet, and turn on the system and attached peripherals.

17As the system boots, observe any error message that appears and the diagnostic indicators on the front of the system.

18If the memory problem is still indicated, repeat step 12 through step 17 for each memory module installed.

If the problem persists, see "Getting Help" on page 175.

Troubleshooting an Internal USB Memory Key

Problem

•System cannot read data from a USB memory key.

Action

CAUTION: Only trained service technicians are authorized to remove the system cover and access any components inside the system. Before performing any procedure, see your Product Information Guide for complete information about safety precautions, working inside the computer, and protecting against electrostatic discharge.

1Enter the System Setup program and ensure that the USB key port is enabled (see "Entering the System Setup Program" on page 41).

2Turn off the system and attached peripherals, and disconnect the system from the electrical outlet.

3Open the system (see "System Cover" on page 66).

4Remove the processor airflow shroud (see "Removing the Processor Airflow Shroud" on page 70).

5Reseat the USB key.

6Replace the processor airflow shroud (see "Installing the Processor Airflow Shroud" on page 72).

7Close the system (see "Installing the System Cover" on page 67).

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Troubleshooting Your System