Dell HR675 owner manual Troubleshooting an Optical Drive, 151

21Remove the processor airflow shroud (see "Removing the Processor Airflow Shroud" on page 70).

22Open the system (see "System Cover" on page 66).

23Reinstall one of the expansion cards you removed in step 15 (see "Installing an Expansion Card" on page 95).

24Replace the processor airflow shroud (see "Installing the Processor Airflow Shroud" on page 72).

25Close the system (see "Installing the System Cover" on page 67).

26Reconnect the system to the electrical outlet, and turn on the system and attached peripherals.

27Run the appropriate online diagnostic test to see whether the diskette drive works correctly.

28Repeat step 20 through step 27 until all expansion cards are reinstalled or one of the expansion cards causes the tests to fail.

If the problem is not resolved, see "Getting Help" on page 175.

Troubleshooting an Optical Drive

Problem

•System cannot read data from a CD or DVD in an optical drive.

•Optical drive indicator does not blink during boot.

Action

CAUTION: Only trained service technicians are authorized to remove the system cover and access any components inside the system. Before performing any procedure, see your Product Information Guide for complete information about safety precautions, working inside the computer, and protecting against electrostatic discharge.

1Try using a different CD or DVD that you know works properly.

2Enter the System Setup program and ensure that the optical drive controller is enabled (see "Entering the System Setup Program" on page 41).

3Run the appropriate online diagnostic test (see "Using Dell PowerEdge Diagnostics" on page 163).

Troubleshooting Your System

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