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Dell HR675 owner manual Diagnostics Messages, Alert Messages

Models: HR675

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Diagnostics Messages

The system diagnostic utilities produce messages from diagnostic tests run on your system. See "Running the System Diagnostics" on page 163 for more information about system diagnostics.

Alert Messages

Systems management software generates alert messages for your system. Alert messages include information, status, warning, and failure messages for drive, temperature, fan, and power conditions. For more information, see the systems management software documentation.

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About Your System

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Dell HR675 owner manual Diagnostics Messages, Alert Messages

Contents

W . d e l l . c o m s u p p o r t . d e l l . c o m January HR675 Contents Responding to Error Messages Using the System Setup Program Entering the BMC Setup Module BMC Setup Module OptionsInstalling the Front Bezel Memory Information ScreenRemoving the System Cover Installing the System Cover Removing the Diskette Drive Installing a Diskette DriveRemoving an Expansion Card Installing an Expansion Card Installing a RAID BatteryRemote Access Controller Card RAC Internal USB Memory Key ConnectorSafety First-For You and Your System 133 133123 124Troubleshooting a Wet System 141 Troubleshooting the System Battery 143Troubleshooting System Memory 146 Using Dell PowerEdge Diagnostics ContentsSystem Diagnostics Features 163 167164 167Contents Other Information You May Need About Your SystemAccessing System Features During Startup Front-Panel Features and Indicators Front-Panel Features and Indicators About Your SystemSystem, the power is turned off Device driver errors when usingSystem, the system performs a Is turned off. If the system is notLCD panel displays an error code AC power and an error has beenBeen powered on Management softwareConnecting External Devices Back-Panel Features and IndicatorsNIC connectors Video connector Serial connector Power Indicator Codes Redundant Power Supply Indicators FunctionGreen indicates that the power supply is operational Providing DC power to the systemNIC Indicator Codes Link indicatorNIC Indicator Codes LCD Status MessagesE1000 Call SupportE1114 Temp Ambient E1115 Temp PlanarE1226 PCI Rsr PwrGdE1229 E122AE1414 ThermtripE1418 PresenceE141F CPU Protocol E1420 CPU Bus PerrE1421 CPU Init E1422 CPU MachineE1624 E1710 ChannelE1711 PCI Perr B## ## F##E1810 HDD ## Fault E171F Pcie FatalErr B## D## Err Slot #E2011 Mem Config E2013 Shadow BiosController E2017 Timer Fail E2018 Prog TimerE201E Post Mem Test Bios Post memory test failure E201F Drac ConfigE2020 CPU Config E201C SMI InitDisable Dimm E2111 SBE LogE2112 Mem Spare I1910 IntrusionSolving Problems Described by LCD Status Messages Removing LCD Status MessagesI1916 Video Off W1228 Romb BattSystem Messages Memory is disabled than one Dimm is Update RemoteConfiguration Bios Update AttemptReset failed Error RemoteAccess Controller ErrorManufacturing mode Keyboard ControllerKeyboard data line Keyboard stuck keyNo boot device No boot sector onNo timer tick PCI Bios failed toPCIe Fatal Error Reset Slot nRead fault Requested sector not found Update attemptSeek error Please run SetupTimer chip counter Sata Port n driveTPM configuration Protected modeOperation honored TPM failureError has caused System resetCode update loaded Mode change fromInstalled memory Configuration isConfigurations Not optimal. ForDiagnostics Messages Alert MessagesEntering the System Setup Program Responding to Error MessagesUsing the System Setup Program System if any changes were madeSystem Setup Options Main ScreenOr DVD drive see Sata Configuration Screen on Boot SequenceOn the hard drives installed in your system Cache size, and so on see TableMemory Information Screen CPU Information Screen Displays the family, model, and stepping Sata Configuration ScreenSpecified processor NIC1 default Enabled Boot, and Disabled. PXE support allows the system toSet to Disabled, the timer is not initialized Integrated Devices ScreenSerial Communication Screen System Security Screen When set to Off default, presence of the TPM is not Stores the pre-boot measurements compliant withBypasses pre-boot measurements At default settingsExit Screen System and Setup Password Features Using the System PasswordUsing the System Setup Program Using the System Setup Program Using the Setup Password Baseboard Management Controller Configuration Disabling a Forgotten PasswordSee Disabling a Forgotten Password on Entering the BMC Setup Module BMC Setup Module OptionsInstalling System Components Installing System ComponentsRecommended Tools Inside the SystemSystem memory modules Control panel Optical drive Installing System ComponentsDrive release latch Inch drive bay Diskette drive Front bezel Front BezelInch hard drive bays System board Expansion-card cover Using the system key, unlock the front bezel if locked Removing the Front BezelInstalling the Front Bezel Front Bezel Inserts Tab notch Insert tab Screws Installing System ComponentsRemoving a Front Bezel Insert System Cover Installing a Front Bezel InsertRemoving the System Cover Installing the System Cover FootEMI Fillers Removing an EMI FillerInstalling an EMI Filler Processor Airflow ShroudRemoving the Processor Airflow Shroud Expansion card coverRelease tab Tab slots Installing System Components Redundant and Non-Redundant Power Supplies Installing the Processor Airflow ShroudReplace the system cover see Installing the System Cover on Alignment guideRemoving a Redundant Power Supply Removing and Installing a Redundant Power Supply Locking tab Cable retention bracket Installing System ComponentsInstalling a Redundant Power Supply Removing a Non-redundant Power SupplyScrew Installing System Components Installing a Non-Redundant Power Supply Hard DrivesRemoving a Hot-Pluggable Hard Drive Remove the front bezel see Removing the Front Bezel onInstalling a Hot-Pluggable Hard Drive Installing System Components Removing a Cabled Hard Drive Hard driveBlue tabs Installing a Cabled Hard Drive Hard drive bracket Diskette Drive Optional Configuring the Boot DeviceRemoving the Diskette Drive 15. Removing and Installing a Diskette Drive Diskette drive Drive release latch Installing System ComponentsInstalling a Diskette Drive Installing System Components Optical and Tape Drives Removing an Optical or Tape DriveScsi power cable Installing System Components Sata power cable Installing an Optical or Tape Drive 19. Installing Optical or Tape Drive Shoulder Screws Expansion Cards Removing an Expansion CardExpansion card Installing System Components Installing an Expansion Card SAS Controller Card Removing a SAS Controller CardInstalling a SAS Controller Card Installing System Components RAID Battery Removing a RAID Battery21. Installing and Removing a RAID Battery RAID battery 100Remote Access Controller Card RAC Installing a RAID BatteryInsert the RAID battery into the battery carrier see Figure Removing the RAC CardRAC card cable connectors 2, but only connector 2 is used Installing a RAC Card 103Internal USB Memory Key Connector Installing the Optional Internal USB Memory Key105 Cooling Fans Removing the Expansion Card Fan107 Installing the Expansion Card FanSecuring slots Removing the System Fan Installing the System Fan 109Memory Module Installation Guidelines System MemorySample Memory Module Configurations Total Removing Memory Modules111 512 MB 12 GB 24 GB26. Installing and Removing a Memory Module Memory module Memory module socket Alignment keyInstalling Memory Modules 113Processor Removing the Processor115 Release levers Thermal greaseSocket release lever Installing the Processor 117System Battery Removing the System BatterySystem battery is a 3.0-volt V, coin-cell battery 11829. Replacing the System Battery 119Chassis Intrusion Switch Installing the System BatteryRemoving the Chassis Intrusion Switch 120Intrusion connector on system board Installing the Chassis Intrusion Switch121 Removing the Power Supply Distribution Module Power Supply Distribution Module122 123 Installing the Power Supply Distribution ModuleRelease tab SAS Backplane Removing the SAS BackplaneSecuring slots SAS connector Backplane connector 125Installing the SAS Backplane Control Panel Service-only ProcedureRemoving the Control Panel 127 Screws Control panelInstalling the Control Panel System Board Service Only ProcedureRemoving the System Board 129 Installing the System Board System board securing slots131 132 Safety First-For You and Your System Management software Documentation Monitors power indicatorStart-Up Routine Start-Up Routine Indications Look/listen for ActionTroubleshooting External Connections Troubleshooting the Video SubsystemMonitor is not working properly Video memory is faulty 134 Checking the EquipmentTroubleshooting the Keyboard or Mouse 135Close the system. See Installing the System Cover on 136 137 Troubleshooting a Serial I/O Device Troubleshooting a USB Device139 Troubleshooting a NIC NIC cannot communicate with networkLiquid spilled on the system Excessive humidity Troubleshooting a Wet System141 Troubleshooting a Damaged System System was dropped or damagedTroubleshooting Redundant Power Supplies Troubleshooting the System Battery143 Action Troubleshooting a Fan Troubleshooting System Cooling Problems145 Troubleshooting System Memory 147 Troubleshooting an Internal USB Memory Key System cannot read data from a USB memory keyError message indicates a diskette drive problem Troubleshooting a Diskette Drive149 Troubleshooting Your System Troubleshooting an Optical Drive 151Troubleshooting a Scsi Tape Drive Troubleshooting a Hard Drive 153Action Troubleshooting a Hot-pluggable Hard Drive 155Troubleshooting Your System Troubleshooting a SAS or SAS RAID Controller 157Troubleshooting Your System Troubleshooting Expansion Cards 159Troubleshooting Your System Troubleshooting the Microprocessor 161Troubleshooting Your System Using Dell PowerEdge Diagnostics System Diagnostics FeaturesRunning the System Diagnostics 163When to Use the System Diagnostics Running the System DiagnosticsSystem Diagnostics Testing Options Using the Custom Test OptionsSelecting Devices for Testing 165Selecting Diagnostics Options Viewing Information and ResultsSystem Board Connectors Jumpers and ConnectorsPCI-X connector slot PCIe x8 connector slotPCIe x4 connector slot PCIe x8 connector slot 1 reserved for169 Jumper Settings SAS hard drive activity LED connectorSystem battery 170SAS Backplane Board Connectors 171172 Backplane connector Power connectorRelease pin 173 174 175 Contacting DellGetting Help 176 177 Amperes AC Alternating current178 Celsius179 180 181 182 183 184 185 186 System diskette See bootable diskette System memory See RAMTCP/IP Transmission Control Protocol/Internet Protocol 187 188 189 IndexIndex Mouse troubleshooting Jumpers, 167 ConnectorsIndicators TroubleshootingPassword disabling, 173 setup, 56 system Post193 Upgrades processor USB