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Dell HR675 owner manual 189, Index

Models: HR675

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Page 189

Index

Numerics

5.25-inch drive installing, 91 removing, 88

A

alert messages, 40

B

baseboard management controller

See BMC.

battery (RAID) installing, 99

battery (system) replacing, 118 troubleshooting, 143

bezel (front drive) insert, 65 removing, 63

BMC configuring, 57

boot device configuring, 84

C

CD/DVD drive installing, 91 removing, 88 troubleshooting, 151

chassis intrusion switch installing, 121 removing, 120

checking equipment, 134

closing the system, 67

connecting external devices, 16

connectors back-panel, 16 front-panel, 13 NIC, 16 serial port, 16 USB, 13, 16 video, 16

contacting Dell, 175

control panel assembly installing, 128 removing, 126

cooling fans

installing expansion card fan, 107 installing system fan, 109 removing expansion card fan, 106 removing system fan, 108 troubleshooting, 145

Index

189

Image 189

Dell HR675 owner manual 189, Index

Contents

W . d e l l . c o m s u p p o r t . d e l l . c o m January HR675 Contents Entering the BMC Setup Module BMC Setup Module Options Responding to Error Messages Using the System Setup ProgramInstalling the Front Bezel Memory Information ScreenRemoving the Diskette Drive Installing a Diskette Drive Removing the System Cover Installing the System CoverInstalling a RAID Battery Removing an Expansion Card Installing an Expansion CardRemote Access Controller Card RAC Internal USB Memory Key Connector133 Safety First-For You and Your System 133123 124Troubleshooting the System Battery 143 Troubleshooting a Wet System 141Troubleshooting System Memory 146 Using Dell PowerEdge Diagnostics Contents167 System Diagnostics Features 163164 167Contents About Your System Other Information You May NeedAccessing System Features During Startup Front-Panel Features and Indicators About Your System Front-Panel Features and IndicatorsDevice driver errors when using System, the power is turned offSystem, the system performs a Is turned off. If the system is notAC power and an error has been LCD panel displays an error codeBeen powered on Management softwareBack-Panel Features and Indicators Connecting External DevicesNIC connectors Video connector Serial connector Redundant Power Supply Indicators Function Power Indicator CodesGreen indicates that the power supply is operational Providing DC power to the systemLink indicator NIC Indicator CodesLCD Status Messages NIC Indicator CodesCall Support E1000E1114 Temp Ambient E1115 Temp PlanarPwrGd E1226 PCI RsrE1229 E122AThermtrip E1414E1418 PresenceE1420 CPU Bus Perr E141F CPU ProtocolE1421 CPU Init E1422 CPU MachineE1710 Channel E1624E1711 PCI Perr B## ## F##E171F Pcie Fatal E1810 HDD ## FaultErr B## D## Err Slot #E2013 Shadow Bios E2011 Mem ConfigController E2017 Timer Fail E2018 Prog TimerE201F Drac Config E201E Post Mem Test Bios Post memory test failureE2020 CPU Config E201C SMI InitE2111 SBE Log Disable DimmE2112 Mem Spare I1910 IntrusionRemoving LCD Status Messages Solving Problems Described by LCD Status MessagesI1916 Video Off W1228 Romb BattSystem Messages Update Remote Memory is disabled than one Dimm isConfiguration Bios Update AttemptError Remote Reset failedAccess Controller ErrorKeyboard Controller Manufacturing modeKeyboard data line Keyboard stuck keyNo boot sector on No boot deviceNo timer tick PCI Bios failed toReset Slot n PCIe Fatal ErrorRead fault Requested sector not found Update attemptPlease run Setup Seek errorTimer chip counter Sata Port n driveProtected mode TPM configurationOperation honored TPM failureSystem reset Error has causedCode update loaded Mode change fromConfiguration is Installed memoryConfigurations Not optimal. ForAlert Messages Diagnostics MessagesResponding to Error Messages Entering the System Setup ProgramSystem if any changes were made Using the System Setup ProgramMain Screen System Setup OptionsBoot Sequence Or DVD drive see Sata Configuration Screen onOn the hard drives installed in your system Cache size, and so on see TableMemory Information Screen CPU Information Screen Sata Configuration Screen Displays the family, model, and steppingSpecified processor Boot, and Disabled. PXE support allows the system to NIC1 default EnabledSet to Disabled, the timer is not initialized Integrated Devices ScreenSerial Communication Screen System Security Screen Stores the pre-boot measurements compliant with When set to Off default, presence of the TPM is notBypasses pre-boot measurements At default settingsExit Screen Using the System Password System and Setup Password FeaturesUsing the System Setup Program Using the System Setup Program Using the Setup Password Disabling a Forgotten Password Baseboard Management Controller ConfigurationSee Disabling a Forgotten Password on BMC Setup Module Options Entering the BMC Setup ModuleInstalling System Components Installing System ComponentsInside the System Recommended ToolsControl panel Optical drive Installing System Components System memory modulesDrive release latch Front Bezel Inch drive bay Diskette drive Front bezelInch hard drive bays System board Expansion-card cover Removing the Front Bezel Using the system key, unlock the front bezel if lockedInstalling the Front Bezel Tab notch Insert tab Screws Installing System Components Front Bezel InsertsRemoving a Front Bezel Insert Installing a Front Bezel Insert System CoverRemoving the System Cover Foot Installing the System CoverRemoving an EMI Filler EMI FillersProcessor Airflow Shroud Installing an EMI FillerExpansion card cover Removing the Processor Airflow ShroudRelease tab Tab slots Installing System Components Installing the Processor Airflow Shroud Redundant and Non-Redundant Power SuppliesReplace the system cover see Installing the System Cover on Alignment guideRemoving a Redundant Power Supply Cable retention bracket Installing System Components Removing and Installing a Redundant Power Supply Locking tabRemoving a Non-redundant Power Supply Installing a Redundant Power SupplyScrew Installing System Components Hard Drives Installing a Non-Redundant Power SupplyRemoving a Hot-Pluggable Hard Drive Remove the front bezel see Removing the Front Bezel onInstalling a Hot-Pluggable Hard Drive Installing System Components Hard drive Removing a Cabled Hard DriveBlue tabs Installing a Cabled Hard Drive Hard drive bracket Configuring the Boot Device Diskette Drive OptionalRemoving the Diskette Drive Drive release latch Installing System Components 15. Removing and Installing a Diskette Drive Diskette driveInstalling a Diskette Drive Installing System Components Removing an Optical or Tape Drive Optical and Tape DrivesScsi power cable Installing System Components Sata power cable Installing an Optical or Tape Drive 19. Installing Optical or Tape Drive Shoulder Screws Removing an Expansion Card Expansion CardsExpansion card Installing System Components Installing an Expansion Card Removing a SAS Controller Card SAS Controller CardInstalling a SAS Controller Card Installing System Components Removing a RAID Battery RAID Battery100 21. Installing and Removing a RAID Battery RAID batteryInstalling a RAID Battery Remote Access Controller Card RACInsert the RAID battery into the battery carrier see Figure Removing the RAC CardRAC card cable connectors 2, but only connector 2 is used 103 Installing a RAC CardInstalling the Optional Internal USB Memory Key Internal USB Memory Key Connector105 Removing the Expansion Card Fan Cooling FansInstalling the Expansion Card Fan 107Securing slots Removing the System Fan 109 Installing the System FanSystem Memory Memory Module Installation GuidelinesRemoving Memory Modules Sample Memory Module Configurations Total111 512 MB 12 GB 24 GBMemory module socket Alignment key 26. Installing and Removing a Memory Module Memory module113 Installing Memory ModulesRemoving the Processor ProcessorRelease levers Thermal grease 115Socket release lever 117 Installing the ProcessorRemoving the System Battery System BatterySystem battery is a 3.0-volt V, coin-cell battery 118119 29. Replacing the System BatteryInstalling the System Battery Chassis Intrusion SwitchRemoving the Chassis Intrusion Switch 120Installing the Chassis Intrusion Switch Intrusion connector on system board121 Power Supply Distribution Module Removing the Power Supply Distribution Module122 Installing the Power Supply Distribution Module 123Release tab Removing the SAS Backplane SAS Backplane125 Securing slots SAS connector Backplane connectorControl Panel Service-only Procedure Installing the SAS BackplaneRemoving the Control Panel Screws Control panel 127System Board Service Only Procedure Installing the Control PanelRemoving the System Board 129 System board securing slots Installing the System Board131 132 Management software Documentation Monitors power indicator Safety First-For You and Your SystemStart-Up Routine Start-Up Routine Indications Look/listen for ActionTroubleshooting the Video Subsystem Troubleshooting External ConnectionsMonitor is not working properly Video memory is faulty 134 Checking the Equipment135 Troubleshooting the Keyboard or MouseClose the system. See Installing the System Cover on 136 137 Troubleshooting a USB Device Troubleshooting a Serial I/O Device139 NIC cannot communicate with network Troubleshooting a NICTroubleshooting a Wet System Liquid spilled on the system Excessive humidity141 System was dropped or damaged Troubleshooting a Damaged SystemTroubleshooting the System Battery Troubleshooting Redundant Power Supplies143 Action Troubleshooting System Cooling Problems Troubleshooting a Fan145 Troubleshooting System Memory 147 System cannot read data from a USB memory key Troubleshooting an Internal USB Memory KeyTroubleshooting a Diskette Drive Error message indicates a diskette drive problem149 Troubleshooting Your System 151 Troubleshooting an Optical DriveTroubleshooting a Scsi Tape Drive 153 Troubleshooting a Hard DriveAction 155 Troubleshooting a Hot-pluggable Hard DriveTroubleshooting Your System 157 Troubleshooting a SAS or SAS RAID ControllerTroubleshooting Your System 159 Troubleshooting Expansion CardsTroubleshooting Your System 161 Troubleshooting the MicroprocessorTroubleshooting Your System System Diagnostics Features Using Dell PowerEdge DiagnosticsRunning the System Diagnostics 163Running the System Diagnostics When to Use the System DiagnosticsUsing the Custom Test Options System Diagnostics Testing OptionsSelecting Devices for Testing 165Viewing Information and Results Selecting Diagnostics OptionsJumpers and Connectors System Board ConnectorsPCIe x8 connector slot PCI-X connector slotPCIe x4 connector slot PCIe x8 connector slot 1 reserved for169 SAS hard drive activity LED connector Jumper SettingsSystem battery 170171 SAS Backplane Board ConnectorsBackplane connector Power connector 172Release pin 173 174 Contacting Dell 175Getting Help 176 Amperes AC Alternating current 177Celsius 178179 180 181 182 183 184 185 System diskette See bootable diskette System memory See RAM 186TCP/IP Transmission Control Protocol/Internet Protocol 187 188 Index 189Index Connectors Mouse troubleshooting Jumpers, 167Indicators TroubleshootingPost Password disabling, 173 setup, 56 system193 USB Upgrades processor