Mouse troubleshooting Jumpers, 167, Connectors, 191

installing CD/DVD drive, 91

chassis intrusion switch, 121 control panel assembly, 128 diskette drive, 86 expansion card fan, 107 expansion cards, 95

hard drive, 84

hard drive (cabled), 82

hard drive (hot-pluggable), 78 memory modules, 113 power supply, 77

power supply distribution module, 123

processor, 117 RAC card, 103 RAID battery, 99, 101 SAS controller card, 97 system board, 130 system fan, 109

tape drive, 91

USB memory key, 104

memory troubleshooting, 146

memory key connector (USB), 104

memory modules (DIMMs) configuring, 110 installing, 113 removing, 111

messages alert, 40 diagnostics, 40 error messages, 41 status LCD, 19 system, 30 warning, 39

microprocessor See processor.

mouse troubleshooting, 135

J	N
jumpers, 167, 170	NIC
	connectors, 16
	indicators, 18
K	troubleshooting, 140
keyboard
troubleshooting, 135	O
	O
	opening the system, 66

Index

191

Page 191

Image 191

Dell HR675 owner manual Mouse troubleshooting Jumpers, 167, Connectors, Indicators, Troubleshooting, 191

Contents

W . d e l l . c o m s u p p o r t . d e l l . c o m January HR675 Contents Memory Information Screen Responding to Error Messages Using the System Setup ProgramEntering the BMC Setup Module BMC Setup Module Options Installing the Front Bezel Removing the Diskette Drive Installing a Diskette Drive Removing the System Cover Installing the System Cover Internal USB Memory Key Connector Removing an Expansion Card Installing an Expansion CardInstalling a RAID Battery Remote Access Controller Card RAC 124 Safety First-For You and Your System 133133 123 Using Dell PowerEdge Diagnostics Contents Troubleshooting a Wet System 141Troubleshooting the System Battery 143 Troubleshooting System Memory 146 167 System Diagnostics Features 163167 164 Contents About Your System Other Information You May Need Accessing System Features During Startup Front-Panel Features and Indicators About Your System Front-Panel Features and Indicators Is turned off. If the system is not System, the power is turned offDevice driver errors when using System, the system performs a Management software LCD panel displays an error codeAC power and an error has been Been powered on NIC connectors Video connector Serial connector Back-Panel Features and IndicatorsConnecting External Devices Providing DC power to the system Power Indicator CodesRedundant Power Supply Indicators Function Green indicates that the power supply is operational Link indicator NIC Indicator Codes LCD Status Messages NIC Indicator Codes E1115 Temp Planar E1000Call Support E1114 Temp Ambient E122A E1226 PCI RsrPwrGd E1229 Presence E1414Thermtrip E1418 E1422 CPU Machine E141F CPU ProtocolE1420 CPU Bus Perr E1421 CPU Init ## F## E1624E1710 Channel E1711 PCI Perr B## Err Slot # E1810 HDD ## FaultE171F Pcie Fatal Err B## D## E2018 Prog Timer E2011 Mem ConfigE2013 Shadow Bios Controller E2017 Timer Fail E201C SMI Init E201E Post Mem Test Bios Post memory test failureE201F Drac Config E2020 CPU Config I1910 Intrusion Disable DimmE2111 SBE Log E2112 Mem Spare W1228 Romb Batt Solving Problems Described by LCD Status MessagesRemoving LCD Status Messages I1916 Video Off System Messages Bios Update Attempt Memory is disabled than one Dimm isUpdate Remote Configuration Error Reset failedError Remote Access Controller Keyboard stuck key Manufacturing modeKeyboard Controller Keyboard data line PCI Bios failed to No boot deviceNo boot sector on No timer tick Update attempt PCIe Fatal ErrorReset Slot n Read fault Requested sector not found Sata Port n drive Seek errorPlease run Setup Timer chip counter TPM failure TPM configurationProtected mode Operation honored Mode change from Error has causedSystem reset Code update loaded Not optimal. For Installed memoryConfiguration is Configurations Alert Messages Diagnostics Messages Responding to Error Messages Entering the System Setup Program System if any changes were made Using the System Setup Program Main Screen System Setup Options Cache size, and so on see Table Or DVD drive see Sata Configuration Screen onBoot Sequence On the hard drives installed in your system Memory Information Screen CPU Information Screen Specified processor Sata Configuration ScreenDisplays the family, model, and stepping Integrated Devices Screen NIC1 default EnabledBoot, and Disabled. PXE support allows the system to Set to Disabled, the timer is not initialized Serial Communication Screen System Security Screen At default settings When set to Off default, presence of the TPM is notStores the pre-boot measurements compliant with Bypasses pre-boot measurements Exit Screen Using the System Password System and Setup Password Features Using the System Setup Program Using the System Setup Program Using the Setup Password See Disabling a Forgotten Password on Disabling a Forgotten PasswordBaseboard Management Controller Configuration BMC Setup Module Options Entering the BMC Setup Module Installing System Components Installing System Components Inside the System Recommended Tools Drive release latch Control panel Optical drive Installing System ComponentsSystem memory modules Inch hard drive bays System board Expansion-card cover Front BezelInch drive bay Diskette drive Front bezel Removing the Front Bezel Using the system key, unlock the front bezel if locked Installing the Front Bezel Removing a Front Bezel Insert Tab notch Insert tab Screws Installing System ComponentsFront Bezel Inserts Removing the System Cover Installing a Front Bezel InsertSystem Cover Foot Installing the System Cover Removing an EMI Filler EMI Fillers Processor Airflow Shroud Installing an EMI Filler Expansion card cover Removing the Processor Airflow Shroud Release tab Tab slots Installing System Components Alignment guide Redundant and Non-Redundant Power SuppliesInstalling the Processor Airflow Shroud Replace the system cover see Installing the System Cover on Removing a Redundant Power Supply Cable retention bracket Installing System Components Removing and Installing a Redundant Power Supply Locking tab Removing a Non-redundant Power Supply Installing a Redundant Power Supply Screw Installing System Components Remove the front bezel see Removing the Front Bezel on Installing a Non-Redundant Power SupplyHard Drives Removing a Hot-Pluggable Hard Drive Installing a Hot-Pluggable Hard Drive Installing System Components Hard drive Removing a Cabled Hard Drive Blue tabs Installing a Cabled Hard Drive Hard drive bracket Removing the Diskette Drive Configuring the Boot DeviceDiskette Drive Optional Drive release latch Installing System Components 15. Removing and Installing a Diskette Drive Diskette drive Installing a Diskette Drive Installing System Components Removing an Optical or Tape Drive Optical and Tape Drives Scsi power cable Installing System Components Sata power cable Installing an Optical or Tape Drive 19. Installing Optical or Tape Drive Shoulder Screws Removing an Expansion Card Expansion Cards Expansion card Installing System Components Installing an Expansion Card Removing a SAS Controller Card SAS Controller Card Installing a SAS Controller Card Installing System Components Removing a RAID Battery RAID Battery 100 21. Installing and Removing a RAID Battery RAID battery Removing the RAC Card Remote Access Controller Card RACInstalling a RAID Battery Insert the RAID battery into the battery carrier see Figure RAC card cable connectors 2, but only connector 2 is used 103 Installing a RAC Card Installing the Optional Internal USB Memory Key Internal USB Memory Key Connector 105 Removing the Expansion Card Fan Cooling Fans Securing slots Installing the Expansion Card Fan107 Removing the System Fan 109 Installing the System Fan System Memory Memory Module Installation Guidelines 512 MB 12 GB 24 GB Sample Memory Module Configurations TotalRemoving Memory Modules 111 Memory module socket Alignment key 26. Installing and Removing a Memory Module Memory module 113 Installing Memory Modules Removing the Processor Processor Release levers Thermal grease 115 Socket release lever 117 Installing the Processor 118 System BatteryRemoving the System Battery System battery is a 3.0-volt V, coin-cell battery 119 29. Replacing the System Battery 120 Chassis Intrusion SwitchInstalling the System Battery Removing the Chassis Intrusion Switch 121 Installing the Chassis Intrusion SwitchIntrusion connector on system board 122 Power Supply Distribution ModuleRemoving the Power Supply Distribution Module Release tab Installing the Power Supply Distribution Module123 Removing the SAS Backplane SAS Backplane 125 Securing slots SAS connector Backplane connector Removing the Control Panel Control Panel Service-only ProcedureInstalling the SAS Backplane Screws Control panel 127 Removing the System Board System Board Service Only ProcedureInstalling the Control Panel 129 System board securing slots Installing the System Board 131 132 Start-Up Routine Indications Look/listen for Action Safety First-For You and Your SystemManagement software Documentation Monitors power indicator Start-Up Routine Checking the Equipment Troubleshooting External ConnectionsTroubleshooting the Video Subsystem Monitor is not working properly Video memory is faulty 134 135 Troubleshooting the Keyboard or Mouse Close the system. See Installing the System Cover on 136 137 Troubleshooting a USB Device Troubleshooting a Serial I/O Device 139 NIC cannot communicate with network Troubleshooting a NIC 141 Troubleshooting a Wet SystemLiquid spilled on the system Excessive humidity System was dropped or damaged Troubleshooting a Damaged System 143 Troubleshooting the System BatteryTroubleshooting Redundant Power Supplies Action 145 Troubleshooting System Cooling ProblemsTroubleshooting a Fan Troubleshooting System Memory 147 System cannot read data from a USB memory key Troubleshooting an Internal USB Memory Key 149 Troubleshooting a Diskette DriveError message indicates a diskette drive problem Troubleshooting Your System 151 Troubleshooting an Optical Drive Troubleshooting a Scsi Tape Drive 153 Troubleshooting a Hard Drive Action 155 Troubleshooting a Hot-pluggable Hard Drive Troubleshooting Your System 157 Troubleshooting a SAS or SAS RAID Controller Troubleshooting Your System 159 Troubleshooting Expansion Cards Troubleshooting Your System 161 Troubleshooting the Microprocessor Troubleshooting Your System 163 Using Dell PowerEdge DiagnosticsSystem Diagnostics Features Running the System Diagnostics Running the System Diagnostics When to Use the System Diagnostics 165 System Diagnostics Testing OptionsUsing the Custom Test Options Selecting Devices for Testing Viewing Information and Results Selecting Diagnostics Options Jumpers and Connectors System Board Connectors PCIe x8 connector slot 1 reserved for PCI-X connector slotPCIe x8 connector slot PCIe x4 connector slot 169 170 Jumper SettingsSAS hard drive activity LED connector System battery 171 SAS Backplane Board Connectors Release pin Backplane connector Power connector172 173 174 Getting Help Contacting Dell175 176 Amperes AC Alternating current 177 Celsius 178 179 180 181 182 183 184 185 TCP/IP Transmission Control Protocol/Internet Protocol System diskette See bootable diskette System memory See RAM186 187 188 Index 189 Index Troubleshooting Mouse troubleshooting Jumpers, 167Connectors Indicators Post Password disabling, 173 setup, 56 system 193 USB Upgrades processor

Dell HR675 Mouse troubleshooting Jumpers, 167, Connectors, Indicators, Troubleshooting, 191

Models: HR675

mouse troubleshooting, 135

jumpers, 167, 170

NIC

connectors, 16

indicators, 18

troubleshooting, 140

keyboard

troubleshooting, 135

opening the system, 66

Index

191