Manuals / Dell / Computer Equipment / Server

Dell HR675 Mouse troubleshooting Jumpers, 167, Connectors, Indicators, Troubleshooting, 191

Models: HR675

1 194

Page 191

installing CD/DVD drive, 91

chassis intrusion switch, 121 control panel assembly, 128 diskette drive, 86 expansion card fan, 107 expansion cards, 95

hard drive, 84

hard drive (cabled), 82

hard drive (hot-pluggable), 78 memory modules, 113 power supply, 77

power supply distribution module, 123

processor, 117 RAC card, 103 RAID battery, 99, 101 SAS controller card, 97 system board, 130 system fan, 109

tape drive, 91

USB memory key, 104

memory troubleshooting, 146

memory key connector (USB), 104

memory modules (DIMMs) configuring, 110 installing, 113 removing, 111

messages alert, 40 diagnostics, 40 error messages, 41 status LCD, 19 system, 30 warning, 39

microprocessor See processor.

mouse troubleshooting, 135

J	N
jumpers, 167, 170	NIC
	connectors, 16
	indicators, 18
K	troubleshooting, 140
keyboard
troubleshooting, 135	O
	O
	opening the system, 66

Index

191

Page 191

Image 191

Dell HR675 owner manual Mouse troubleshooting Jumpers, 167, Connectors, Indicators, Troubleshooting, 191

Contents

W . d e l l . c o m s u p p o r t . d e l l . c o m January HR675 Contents Memory Information Screen Responding to Error Messages Using the System Setup ProgramEntering the BMC Setup Module BMC Setup Module Options Installing the Front BezelRemoving the Diskette Drive Installing a Diskette Drive Removing the System Cover Installing the System CoverInternal USB Memory Key Connector Removing an Expansion Card Installing an Expansion CardInstalling a RAID Battery Remote Access Controller Card RAC124 Safety First-For You and Your System 133133 123Using Dell PowerEdge Diagnostics Contents Troubleshooting a Wet System 141Troubleshooting the System Battery 143 Troubleshooting System Memory 146167 System Diagnostics Features 163167 164Contents About Your System Other Information You May NeedAccessing System Features During Startup Front-Panel Features and Indicators About Your System Front-Panel Features and IndicatorsIs turned off. If the system is not System, the power is turned offDevice driver errors when using System, the system performs aManagement software LCD panel displays an error codeAC power and an error has been Been powered onNIC connectors Video connector Serial connector Back-Panel Features and IndicatorsConnecting External Devices Providing DC power to the system Power Indicator CodesRedundant Power Supply Indicators Function Green indicates that the power supply is operationalLink indicator NIC Indicator CodesLCD Status Messages NIC Indicator CodesE1115 Temp Planar E1000Call Support E1114 Temp AmbientE122A E1226 PCI RsrPwrGd E1229Presence E1414Thermtrip E1418E1422 CPU Machine E141F CPU ProtocolE1420 CPU Bus Perr E1421 CPU Init## F## E1624E1710 Channel E1711 PCI Perr B##Err Slot # E1810 HDD ## FaultE171F Pcie Fatal Err B## D##E2018 Prog Timer E2011 Mem ConfigE2013 Shadow Bios Controller E2017 Timer FailE201C SMI Init E201E Post Mem Test Bios Post memory test failureE201F Drac Config E2020 CPU ConfigI1910 Intrusion Disable DimmE2111 SBE Log E2112 Mem SpareW1228 Romb Batt Solving Problems Described by LCD Status MessagesRemoving LCD Status Messages I1916 Video OffSystem Messages Bios Update Attempt Memory is disabled than one Dimm isUpdate Remote ConfigurationError Reset failedError Remote Access ControllerKeyboard stuck key Manufacturing modeKeyboard Controller Keyboard data linePCI Bios failed to No boot deviceNo boot sector on No timer tickUpdate attempt PCIe Fatal ErrorReset Slot n Read fault Requested sector not foundSata Port n drive Seek errorPlease run Setup Timer chip counterTPM failure TPM configurationProtected mode Operation honoredMode change from Error has causedSystem reset Code update loadedNot optimal. For Installed memoryConfiguration is ConfigurationsAlert Messages Diagnostics MessagesResponding to Error Messages Entering the System Setup ProgramSystem if any changes were made Using the System Setup ProgramMain Screen System Setup OptionsCache size, and so on see Table Or DVD drive see Sata Configuration Screen onBoot Sequence On the hard drives installed in your systemMemory Information Screen CPU Information Screen Specified processor Sata Configuration ScreenDisplays the family, model, and stepping Integrated Devices Screen NIC1 default EnabledBoot, and Disabled. PXE support allows the system to Set to Disabled, the timer is not initializedSerial Communication Screen System Security Screen At default settings When set to Off default, presence of the TPM is notStores the pre-boot measurements compliant with Bypasses pre-boot measurementsExit Screen Using the System Password System and Setup Password FeaturesUsing the System Setup Program Using the System Setup Program Using the Setup Password See Disabling a Forgotten Password on Disabling a Forgotten PasswordBaseboard Management Controller Configuration BMC Setup Module Options Entering the BMC Setup ModuleInstalling System Components Installing System ComponentsInside the System Recommended ToolsDrive release latch Control panel Optical drive Installing System ComponentsSystem memory modules Inch hard drive bays System board Expansion-card cover Front BezelInch drive bay Diskette drive Front bezel Removing the Front Bezel Using the system key, unlock the front bezel if lockedInstalling the Front Bezel Removing a Front Bezel Insert Tab notch Insert tab Screws Installing System ComponentsFront Bezel Inserts Removing the System Cover Installing a Front Bezel InsertSystem Cover Foot Installing the System CoverRemoving an EMI Filler EMI FillersProcessor Airflow Shroud Installing an EMI FillerExpansion card cover Removing the Processor Airflow ShroudRelease tab Tab slots Installing System Components Alignment guide Redundant and Non-Redundant Power SuppliesInstalling the Processor Airflow Shroud Replace the system cover see Installing the System Cover onRemoving a Redundant Power Supply Cable retention bracket Installing System Components Removing and Installing a Redundant Power Supply Locking tabRemoving a Non-redundant Power Supply Installing a Redundant Power SupplyScrew Installing System Components Remove the front bezel see Removing the Front Bezel on Installing a Non-Redundant Power SupplyHard Drives Removing a Hot-Pluggable Hard DriveInstalling a Hot-Pluggable Hard Drive Installing System Components Hard drive Removing a Cabled Hard DriveBlue tabs Installing a Cabled Hard Drive Hard drive bracket Removing the Diskette Drive Configuring the Boot DeviceDiskette Drive Optional Drive release latch Installing System Components 15. Removing and Installing a Diskette Drive Diskette driveInstalling a Diskette Drive Installing System Components Removing an Optical or Tape Drive Optical and Tape DrivesScsi power cable Installing System Components Sata power cable Installing an Optical or Tape Drive 19. Installing Optical or Tape Drive Shoulder Screws Removing an Expansion Card Expansion CardsExpansion card Installing System Components Installing an Expansion Card Removing a SAS Controller Card SAS Controller CardInstalling a SAS Controller Card Installing System Components Removing a RAID Battery RAID Battery100 21. Installing and Removing a RAID Battery RAID batteryRemoving the RAC Card Remote Access Controller Card RACInstalling a RAID Battery Insert the RAID battery into the battery carrier see FigureRAC card cable connectors 2, but only connector 2 is used 103 Installing a RAC CardInstalling the Optional Internal USB Memory Key Internal USB Memory Key Connector105 Removing the Expansion Card Fan Cooling FansSecuring slots Installing the Expansion Card Fan107 Removing the System Fan 109 Installing the System FanSystem Memory Memory Module Installation Guidelines512 MB 12 GB 24 GB Sample Memory Module Configurations TotalRemoving Memory Modules 111Memory module socket Alignment key 26. Installing and Removing a Memory Module Memory module113 Installing Memory ModulesRemoving the Processor ProcessorRelease levers Thermal grease 115Socket release lever 117 Installing the Processor118 System BatteryRemoving the System Battery System battery is a 3.0-volt V, coin-cell battery119 29. Replacing the System Battery120 Chassis Intrusion SwitchInstalling the System Battery Removing the Chassis Intrusion Switch121 Installing the Chassis Intrusion SwitchIntrusion connector on system board 122 Power Supply Distribution ModuleRemoving the Power Supply Distribution Module Release tab Installing the Power Supply Distribution Module123 Removing the SAS Backplane SAS Backplane125 Securing slots SAS connector Backplane connectorRemoving the Control Panel Control Panel Service-only ProcedureInstalling the SAS Backplane Screws Control panel 127Removing the System Board System Board Service Only ProcedureInstalling the Control Panel 129 System board securing slots Installing the System Board131 132 Start-Up Routine Indications Look/listen for Action Safety First-For You and Your SystemManagement software Documentation Monitors power indicator Start-Up RoutineChecking the Equipment Troubleshooting External ConnectionsTroubleshooting the Video Subsystem Monitor is not working properly Video memory is faulty 134135 Troubleshooting the Keyboard or MouseClose the system. See Installing the System Cover on 136 137 Troubleshooting a USB Device Troubleshooting a Serial I/O Device139 NIC cannot communicate with network Troubleshooting a NIC141 Troubleshooting a Wet SystemLiquid spilled on the system Excessive humidity System was dropped or damaged Troubleshooting a Damaged System143 Troubleshooting the System BatteryTroubleshooting Redundant Power Supplies Action 145 Troubleshooting System Cooling ProblemsTroubleshooting a Fan Troubleshooting System Memory 147 System cannot read data from a USB memory key Troubleshooting an Internal USB Memory Key149 Troubleshooting a Diskette DriveError message indicates a diskette drive problem Troubleshooting Your System 151 Troubleshooting an Optical DriveTroubleshooting a Scsi Tape Drive 153 Troubleshooting a Hard DriveAction 155 Troubleshooting a Hot-pluggable Hard DriveTroubleshooting Your System 157 Troubleshooting a SAS or SAS RAID ControllerTroubleshooting Your System 159 Troubleshooting Expansion CardsTroubleshooting Your System 161 Troubleshooting the MicroprocessorTroubleshooting Your System 163 Using Dell PowerEdge DiagnosticsSystem Diagnostics Features Running the System DiagnosticsRunning the System Diagnostics When to Use the System Diagnostics165 System Diagnostics Testing OptionsUsing the Custom Test Options Selecting Devices for TestingViewing Information and Results Selecting Diagnostics OptionsJumpers and Connectors System Board ConnectorsPCIe x8 connector slot 1 reserved for PCI-X connector slotPCIe x8 connector slot PCIe x4 connector slot169 170 Jumper SettingsSAS hard drive activity LED connector System battery171 SAS Backplane Board ConnectorsRelease pin Backplane connector Power connector172 173 174 Getting Help Contacting Dell175 176 Amperes AC Alternating current 177Celsius 178179 180 181 182 183 184 185 TCP/IP Transmission Control Protocol/Internet Protocol System diskette See bootable diskette System memory See RAM186 187 188 Index 189Index Troubleshooting Mouse troubleshooting Jumpers, 167Connectors IndicatorsPost Password disabling, 173 setup, 56 system193 USB Upgrades processor

mouse troubleshooting, 135

jumpers, 167, 170

NIC

connectors, 16

indicators, 18

troubleshooting, 140

keyboard

troubleshooting, 135

opening the system, 66

Index

191