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Dell R805 Troubleshooting External Connections , Troubleshooting the Video Subsystem

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Table 4-2.IRQAssignmentDefaults

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Troubleshooting External Connections

Loose or improperly connected cables are the most likely source of problems for the system, monitor, and other peripherals (such as a printer, keyboard,

mouse, or other external device). Ensure that all external cables are securely attached to the external connectors on your system. See Front-Panel Features

and Indicators and Back-Panel Features and Indicators for the front- and back-panel connectors on your system.

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Troubleshooting the Video Subsystem

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Problem

lMonitor is not working properly.

lVideo memory is faulty.

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Action

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1. Check the system and power connections to the monitor.

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2. Swap the monitor with another working monitor to see if this resolves the problem.

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3. Determine whether the system has an expansion card with a video output connector.

In this system configuration, the monitor cable should normally be connected to the connector on the expansion card, not to the system's integrated

video connector.

To verify that the monitor is connected to the correct video connector, turn off the system and wait for 1 minute, then connect the monitor to the other

video connector and turn the system on again.

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4. Determine whether the system has monitors attached to both the front and rear video connectors.

The system supports only one monitor attached to either the front or rear video connector. When a monitor is connected to the front panel, the back-

panel video, keyboard, and mouse connectors are disabled.

If two monitors are attached to the system, disconnect one monitor. If the problem is not resolved, continue to the next step.

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5. If possible, run the appropriate online diagnostic test. See Using Server Administrator Diagnostics.

If the tests run successfully, the problem is not related to video hardware.

If the tests fail, see Getting Help.

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IRQ Line

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Assignment

IRQ0

System timer

IRQ1

Keyboard controller

IRQ2

Interrupt controller 1 to enable IRQ8 through IRQ15

IRQ3

Serial port 2 (COM2 and COM4)

IRQ4

Serial port 1 (COM1 and COM3)

IRQ5

Remote access controller

IRQ6

Reserved

IRQ7

Reserved

IRQ8

Real-time clock

IRQ9

ACPI functions (used for power management)

IRQ10

Available

IRQ11

Available

IRQ12

Reserved

IRQ13

Math coprocessor

IRQ14

IDE CD drive controller

IRQ15

Available

Contents

Main DellPowerEdgeR805SystemsHardwareOwner'sManual Notes, Notices, and Cautions About Your System DellPowerEdgeR805SystemsHardwareOwner'sManual Other Information You May Need Accessing System Features During Startup Table 1-1.KeystrokesforAccessingSystemFeatures Front-Panel Features and Indicators Figure 1-1. Front-Panel Features and Indicators Table 1-2. Front-PanelLEDIndicators,Buttons,andConnectors Hard-Drive Indicator Codes Figure 1-2. Hard-Drive Indicators Back-Panel Features and Indicators Figure 1-3. Back-Panel Features and Indicators Connecting External Devices Power Indicator Codes Table 1-4.RedundantPowerSupplyIndicators Figure 1-4. Redundant Power Supply Indicators NIC Indicator Codes Figure 1-5. NIC Indicators LCD Status Messages Table 1-6.LCDStatusMessages Page Page Solving Problems Described by LCD Status Messages Removing LCD Status Messages System Messages Table 1-7.SystemMessages Page Warning Messages Page Notes, Notices, and Cautions Running the System Diagnostics Using Server Administrator Diagnostics System Diagnostics Features When to Use the System Diagnostics Running the System Diagnostics Using the Custom Test Options Selecting Devices for Testing Selecting Diagnostics Options Viewing Information and Results Getting Help Contacting Dell Glossary Page Page Page Page Installing System Components Recommended Tools Inside the System Figure 3-1. Inside the System Front Bezel Figure 3-2. Control Panel LCD With Bezel Installed Opening and Closing the System Opening the System Closing the System Figure 3-4. Removing the Cover Hard Drives Removing a Drive Blank Installing a Drive Blank Removing a Hot-Plug Hard Drive Installing a Hot-Plug Hard Drive Figure 3-5. Installing a Hot-Plug Hard Drive Replacing a Hard-Drive Carrier Removing a Hard Drive From a Hard-Drive Carrier Installing a Hard Drive Into a Drive Carrier Figure 3-6. Installing a SAS Hard Drive Into a SAS/SATAu Drive Carrier Power Supplies Removing a Power Supply Figure 3-7. Removing and Installing a Power Supply Replacing a Power Supply Removing the Power Supply Blank Internal SD Card Removing the SD Card Figure 3-8. Removing or Installing an Internal SD Card Installing the SD Card System Fans Removing a System Fan Figure 3-9. Removing and Installing a Cooling Fan Replacing a Cooling Fan SAS Controller Daughter Card Installing a SAS Controller Daughter Card Figure 3-10. Installing a SAS Controller Daughter Card Figure 3-11. SAS Controller Daughter Card Cabling Removing a SAS Controller Daughter Card RAID Battery Installing a RAID Battery Removing a RAID Battery Figure 3-12. Installing a RAID Battery Configuring the Boot Device Expansion Cards Expansion Card Installation Guidelines Installing an Expansion Card Figure 3-14. Removing or Installing an Expansion Card Removing an Expansion Card Cooling Shrouds Removing the Memory Module Cooling Shrouds Figure 3-15. Removing and Installing the Cooling Shrouds Removing the Processor Cooling Shroud Installing the Processor Cooling Shroud Installing the Memory Module Cooling Shrouds Fan Brackets Removing the Fan Brackets Figure 3-16. Removing and Installing the Processor Fan Bracket Replacing the Fan Bracket Expansion-Card Risers Removing Expansion-Card Riser 1 Replacing Expansion-Card Riser 1 Figure 3-17. Removing and Replacing Expansion-Card Riser 1 Removing Expansion-Card Riser 2 Replacing Expansion-Card Riser 2 Figure 3-18. Removing and Replacing Expansion-Card Riser 2 Removing the Riser 2 Board From the Expansion-Card Bracket Figure 3-19. Removing and Replacing the Riser 2 Board RAC Card Removing the RAC Card Figure 3-20. Removing and Installing a RAC Card Installing a RAC Card LOM Daughter Card Removing the LOM Daughter Card Figure 3-21. Installing and Removing a LOM Daughter Card Replacing the LOM Daughter Card Optical Drive Removing the Optical Drive from the System Installing the Optical Drive Figure 3-22. Removing and Installing the Optical Drive Tray Figure 3-23. Cabling the Optical Drive Removing the Optical Drive From the Optical Drive Tray Figure 3-24. Removing and Installing the Optical Drive in the Optical Drive Carrier Installing an Optical Drive Into the Optical Drive Tray System Memory General Memory Module Installation Guidelines Table 3-1. Memory Configurations Memory Sparing Support Table 3-2. Memory Sparing Configurations Installing Memory Modules Figure 3-25. Installing and Removing a Memory Module Removing Memory Modules Integrated NIC TOE Processors Removing a Processor Figure 3-26. Installing and Removing the Heat Sink Figure 3-27. Installing and Removing a Processor Installing a Processor System Battery Replacing the System Battery Figure 3-28. Replacing the System Battery Sideplane Board Removing the Sideplane Board Installing the Sideplane Board Figure 3-29. Sideplane Removal and Installation SAS/SATA Backplane Board Removing the SAS/SATA Backplane Board Figure 3-30. SAS/SATA Backplane Board Removal Installing the SAS/SATA Backplane Board Control Panel Assembly Removing the Control Panel Assembly Figure 3-31. Control Panel Removal Installing the Control Panel Assembly System Board Removing the System Board Figure 3-32. System Board Removal Installing the System Board Jumpers and Connectors DellPowerEdgeR805SystemsHardwareOwner'sManual System Board Jumpers Figure 6-1. System Board Jumpers Table 6-1. System Board Jumper Settings System Board Connectors Figure 6-2. System Board Connectors Table 6-2.SystemBoardConnectors SAS/SATA Backplane Board Connectors Figure 6-3. SAS/SATA Backplane Board Components Sideplane Board Connectors Figure 6-4. Sideplane Board Connectors Expansion-Card Riser-Board Components and PCIe Buses Figure 6-5. PCIe Expansion-Card Center Riser 1 Components Figure 6-6. PCIe Expansion-Card Riser 2 Components Disabling a Forgotten Password Page Using the System Setup Program DellPowerEdgeR805SystemsHardwareOwner'sManual Entering the System Setup Program Responding to Error Messages Using the System Setup Program Memory Information Screen CPU Information Screen Table 2-4.CPUInformationScreen Integrated Devices Screen EnablingAMDPowerNow!Technology Table 2-5.IntegratedDevicesScreenOptions Serial Communication Screen Table 2-6.SerialCommunicationScreenOptions System Security Screen Table 2-7.SystemSecurityScreenOptions Exit Screen System and Setup Password Features Using the System Password Assigning a System Password Using Your System Password to Secure Your System Deleting or Changing an Existing System Password Using the Setup Password Assigning a Setup Password Operating With a Setup Password Enabled Deleting or Changing an Existing Setup Password Disabling a Forgotten Password Baseboard Management Controller Configuration Entering the BMC Setup Module BMC Setup Module Options Troubleshooting Your System DellPowerEdgeR805SystemsHardwareOwner'sManual Safety FirstFor You and Your System Start-Up Routine Table 4-1. Start-UpRoutineIndications Troubleshooting External Connections Troubleshooting the Video Subsystem Problem Action Troubleshooting the Keyboard Troubleshooting Basic I/O Functions Troubleshooting a Serial I/O Device Troubleshooting a USB Device Troubleshooting a NIC Troubleshooting a Wet System Troubleshooting a Damaged System Troubleshooting the System Battery Troubleshooting Power Supplies Troubleshooting System Cooling Problems Troubleshooting a Fan Troubleshooting System Memory Troubleshooting an SD Card or Internal USB Key Troubleshooting an Optical Drive Troubleshooting an External Tape Drive Troubleshooting a Hard Drive Troubleshooting a SAS Controller Daughter Card Troubleshooting Expansion Cards Troubleshooting the Microprocessors