DSCover Satellite Products SCW904x manual Testing & Troubleshooting, Cause, Trouble Summary

Self Contained Wireless Alarm System v1.0

Section 9: Testing & Troubleshooting

Testing:

•Power up system

•Program options as required (See Programming Section)

•Violate, then restore zones

•Verify correct Reporting Codes are sent to the Central Station

Troubleshooting:

•Power up system

•Enter ✱[2] to view Troubles

•Perform actions indicated in the tables below.

Trouble Summary:

Trouble [1]✱ Service Required - Press [1] for more information

Low Battery

General System Trouble

General System Tamper

Trouble [2]	AC Trouble
Trouble [3]	Telephone Line Trouble
Trouble [4]	Failure to Communicate

Trouble [5]✱ Zone Fault -Press [5] for more information Trouble [6]✱ Zone Tamper - Press [6] for more information

Trouble [7]✱ Wireless Device Low Battery - Press [7] for more information Trouble [8] Loss of Time or Date

Trouble

Cause

Troubleshooting

Trouble [1] Service Required		Press [1] to determine specific trouble
Low Battery	Main panel battery less than 7.2VDC		NOTE: If battery is new allow 24 Hrs. for battery to charge.
	NOTE: This trouble condition will not		•	Verify voltage measured across AC terminals is 16-18 VAC.
	clear until the battery voltage is 7.6VDC			Replace transformer if required.
			•	Disconnect then reconnect battery leads.
	min., under load.
General System Trouble	The system has detected the presence		Check Event buffer to determine specific trouble.
	of a RF Jam for 20s or communications		If Buffer logs RF Jam trouble:
	with the wireless receiver have failed
			•	Check for external 433MHZ signal sources
	causing a Hardware Fault.
			To disable RF Jam: enable Option [7] in program section [804]
			subsection [90].
			•	If Buffer logs Hardware fault - Replace Panel
General System Tamper	Cover tamper tripped		•	Verify that tamper button is installed into back plate
			•	Verify that keypad (cover) is secured to backplate.
Trouble [2] AC Failure
	No AC at panel AC input terminals		•	Verify voltage measured across AC terminals is 16-18VAC.
				Replace transformer if required.
Trouble [3] Telephone Line Trouble
	Phone Line Voltage at TIP, RING on		•	Measure the voltage across TIP and RING on the panel:
				• No phone off-hook – 50VDC (approx.)
	main panel less than 3VDC
				• Any phone off-hook – 5VDC (approx.)
			•	Wire incoming line directly to TIP and RING.
				• If trouble clears, check wiring or the RJ-31x phone jack.

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