Enterasys Networks MicroMMAC-T manual Getting Help, Using On-line Help

Models: MicroMMAC-T

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Introduction

Getting Help

This section describes two different methods of getting help for questions or concerns you may have while using NetSight Element Manager.

Using On-line Help

You can use the MicroMMAC-T window buttons to obtain information specific to the device. When you click on a Help button, a window will appear that contains context-sensitive on-screen documentation that will assist you in the use of the windows and their associated command and menu options. Note that if a Help button is grayed out, on-line help has not yet been implemented for the associated window.

From the Help menu accessed from the Chassis View window menu bar, you can access on-line Help specific to the Chassis View window, as well as bring up the Chassis Manager window for reference. Refer to Chapter 2 for information on the Chassis View and Chassis Manager windows.

NOTE

All of the NetSight Element Manager help windows use the standard Microsoft Windows help facility; if you are unfamiliar with this feature of Windows, you can select Help —>How to Use Help from the Program Manager window, or consult your Microsoft Windows User’s Guide.

Getting Help from Enterasys Global Call Center

If you need technical support related to NetSight Element Manager, contact the Enterasys Global Call Center via one of the following methods:

By phone:

(603) 332-9400

 

24 hours a day, 365 days a year

By mail:

Enterasys Networks

 

Technical Support

 

Rochester, NH 03866-5005

By Internet mail:

support@ctron.com

FTP:

ftp.ctron.com (134.141.197.25)

Login

anonymous

Password

your email address

By BBS:

(603) 335-3358

Modem Setting

8N1: 8 data bits, 1 stop bit, No parity

Send your questions, comments, and suggestions regarding NetSight documentation to NetSight Technical Communications via the following address:

Getting Help

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Enterasys Networks MicroMMAC-T manual Using On-line Help, Getting Help from Enterasys Global Call Center