R41A0K180 User’s Guide
Cannot copy
Cause
The space available on the HDD is not sufficient to copy all of the data in the memory card, or the file may be damaged.
The set language does not support the files’ language.
Copy cannot be started as the USB device connection cannot be recognized because the USB device has lost power.
What to do
Delete unnecessary data in the HDD, reduce the size of data to copy from the memory card, or try to copy a different file.
Renaming the file correctly enables you to access it. Alternatively, change the language setting. For details, see "Changing the Viewer Settings" on page 83.
Connect the AC adapter to the USB device. Alternatively, make sure that the viewer is connected the AC adapter correctly.
Cannot delete
Cause
The file is locked. Alternatively, the file existing in the folder or subfolder is locked.
What to do
See "Protecting files or folders" on page 57 and unlock the file to delete it.
Cannot increase the hard drive capacity of the viewer even if deleting files
Cause
Check if data was deleted without using the Epson Link2 software on the computer. Even if deleting data in the viewer on the computer, if the data has not been deleted completely, hard drive capacity of the viewer cannot be increased.
What to do
After connecting the viewer to the computer, delete all the data in "Recycle Bin" (Windows) or "Trash" (Macintosh).
Cannot set/unset as a private folder
Cause
The password is wrong.
What to do
If you forget the password, enter "5555", "7777", then "3333" to reset the default password ("0000").
Troubleshooting 95
