R41A0K180 User’s Guide
Chapter 11
Troubleshooting
Error messages / Icons
When a problem occurs, an error message or icon usually appears in the LCD. Refer to the following section to solve the problem.
Error message/Icon
Unable to access file.
An error occurred during verification.
Cannot access the hard drive. There may be a problem with the hard drive, or it may not be formatted as FAT32.
No response from the printer. Please check the printer.
Description
Wait until the Access lamp turns off, then reinsert the memory card and try again. Check if there is no data damaged.
Some files failed to be copied. Check the data.
Back up all the data to onto the computer, and test the format by following the procedure in "Formatting Data in the Viewer" on page 97. If this does not fix the problem, send the viewer to an authorized Epson service center. (The data on the viewer will be deleted.) Repairs will be chargeable and are not covered by Epson’s warranties.
Make sure of the following.
-Your printer is on.
-The USB cable is connected correctly. (Printer:
-The cable supplied with the viewer is used.
-Your printer is compatible with PictBridge.
Check your printer and printer’s manual.
Wait until the viewer cools down.
The battery power is running out. Charge the battery. For details, see "Charging the battery" on page 88.
Press the reset button. See "Resetting the Viewer" on page 96 to find how to use the Reset button.
Troubleshooting 91
