Epson TM-P60 FAQ

Rev. D FAQ E-1

TM-P60 Technical Reference Guide

Appendix E

FAQ

Q 1. Can I use the TM-P60 in the Ad-Hoc mode?

A 1.1 The TM-P60 supports the Ad-Hoc mode for the first setup only.

The TM-P60 changesthe network mode to “Infrastructure“ automaticaly when any wireless

LAN setting is changed (IP address, SSID, WEP key, etc...)

When you are using the TM-P60 in Ad-Hoc mode, there are some products that can’t

communicate with the TM-P60. Therefore, please use the TM-P60 in the Infrastructure mode.

Q 2. Buzzer sounds when the TM-P60 is turned on. What should I do?

A 2.1 Confirm whether the POWER LED is flashing slowly or not

When TM-P60 is turned on, it searches for an access point for wireless communication when

TM-P60 is in infrastructure mode. (In Ad-Hoc mode, TM-P60 serches for an host PC which is in

Ad-Hoc mode) If the TM-P60 is out of wireless communication range, the POWER LED flashes

slowly and the buzzer sounds. In this case, try following items.

❏Confirm the wireless LAN settings of the TM-P60 and the access point. (Ex. SSID, IP

address, submet mask, WEP key etc..) The TM-P60’s self test shows you the current settings

except WEP key. See “Self test mode” (page 3-3) for procedure of self test.

❏There is no access point or PC in the range where the communication is possible. When there

are obstructions between the AP or PC and the TM-P60, move the TM-P60 and confirm that

the LED does not flash.

A 2.2 Confirm whether the ERROR LED lights or flashes

The TM-P60 beeps when error occurs depending on the memory switch setting. Confirm the

error cause, and see “Beeping Types” (page 3-2).

Q 3. How to set the buzzer not to sound.

A 3.1 Change Memory switch setting.

The buzzer does not sound if the Memory switch setting is changed. About memory switch, See

“Memory Switches” (page 2-11).

Q 4. BATT LED lights or flashes. What should I do?

A 4.1 There is no remaining battery charge.

You can confirm the remaining battery charge by the BATT LED condition. (See “About the

Battery Remaining Amount” (page 4-2))

About procedure for battery charging, see “Charging the battery” (page 2-9).

Contents

Main Page Rev. D i CAUTIONS TRADEMARKS ESC/POS Proprietary Command System The influence on the environment of radio wave radiation Note about interference Note about security Security is important for the protection of the users privacy Revision Information About This Manual Contents of the Manual Aim of the Manual Page vi Rev. D Related Software and Documents Related software and documents Rev. D vii Safety Precautions EMC and Safety Standards Applied WARNING FCC Compliance Statement For American Users For Canadian Users CE Marking DECLARATION of CONFORMITY FCC DECLARATION of CONFORMITY Rev. D ix RF Module USA Canada SAR Page Key to Symbols Safety Precautions Page Rev. D xiii xiv Rev. D Rev. D xv xvi Rev. D Chapter 1 General Information 1.1 Features 1.2 Product Structure Rev. D General Information 1-3 1.2.2 Related materials for TM-P60 TM-P60 has the related materials listed in the following table. Please contact your dealer to get these. 1.3 Consumables 1.3.1 Roll paper 1-4 General Information Rev. D 1.4 Product Specifications Overview Rev. D Setup 2-1 Chapter 2 The control panel is shown below. Setup 2.1 Part Name and Basic Operation 2.1.1 Part names 2.1.2 Control Panel 2-2 Setup Rev. D 2.1.2.1 LED 2.1.2.2 Control Panel Buttons Rev. D Setup 2-3 2.1.3 Beeper Function 2-4 Setup Rev. D 2.2 Setup Flow Page 2-6 Setup Rev. D 2.3 Installing/Replacing the Roll Paper 2.3.1 Installing or Replacing Roll Paper Vertically Rev. D Setup 2-7 2-8 Setup Rev. D 2.4 Providing power to the printer 2.4.1 Provide power from the battery 2.4.1.1 Installing the battery Rev. D Setup 2-9 2.4.1.2 Charging the battery 2.4.2 Providing power from the AC adapter unit 2.4.2.1 Connecting the AC adapter 2-10 Setup Rev. D 2.5 Adjusting Various Settings 2.5.1 How to Confirm Current Settings 2.5.2 DIP switch Rev. D Setup 2-11 2.5.3 Memory Switches 2-12 Setup Rev. D Rev. D Setup 2-13 2.5.4 Adjusting Roll paper width 2-14 Setup Rev. D 2.6 Installing your wireless LAN Adjust TM-P60 for acutual wirelss LAN Connect a trial host PC to TM-P60 Rev. D Setup 2-15 2.6.1 Preparing a host PC for setting up a printer 2.6.2 Confirming the current LAN setting of the printer 2-16 Setup Rev. D 2.6.3 Adjusting the host PC to the printers LAN setting 2.6.4 Connecting a serial interface cable Rev. D Setup 2-17 2.6.5 Confirming the connection between the host PC and printer 2-18 Setup Rev. D 2.6.5.1 When you use the Utility (TMNetWinConfig) to set up the connection Rev. D Setup 2-19 2.6.5.2 When you use a browser for setup 2-20 Setup Rev. D 2.6.6 Adjusting the printer LAN setting for your wireless LAN 2.6.6.1 When you use the utility (TMNetWinConfig) to set up Rev. D Setup 2-21 2-22 Setup Rev. D Rev. D Setup 2-23 2.6.6.2 When you use a browser for setup 2-24 Setup Rev. D 2.7 Install a Printer Driver in the Host PC / POS Terminal Page Page 2-28 Setup Rev. D 2.7.1.2 Package contents of EPSON OPOS ADK Rev. D Setup 2-29 2.7.2 Advanced Printer Driver (APD) 2.7.2.1 Installing and Setting Up 1. Install EPSON Advanced Printer Driver 2. Set up the printer port 3. Test print Page Rev. D Troubleshooting 3-1 Chapter 3 Troubleshooting 3.1 LED Blinking Pattern 3.1.1 Error Types 3-2 Troubleshooting Rev. D 3.2 Printer Beeps 3.2.1 Beeping Types The printer beeps in some situations. The beeping patterns are as follows. Note: For details about the status sheet, see Status sheet printing (page 3-4). 3.3 Printer Beeps When the Power is Turned on 3.5 To Confirm the Current Setting of the Printer 3.5.1 Self test mode 3-4 Troubleshooting Rev. D 3.5.2 Status sheet printing Rev. D Troubleshooting 3-5 3.6 Radio Field Intensity Check Mode 3-6 Troubleshooting Rev. D 3.6.1 Resetting the printer 3.7 Hexadecimal Dump Mode Rev. D Troubleshooting 3-7 Page Rev. D Application Development Information 4-1 Chapter 4 Application Development Information 4.1 About wireless communication 4.1.1 For Application developing 4.1.2 For Radio field intensity 4-2 Application Development Information Rev. D 4.2 About the Battery Remaining Amount 4.2.1 The battery remaining amount 4.2.2 The method to confirm the battery status Rev. D Application Development Information 4-3 4.2.2.1 OPOS 4.3 Beeper function 4.3.1 OPOS 4-4 Application Development Information Rev. D 4.3.2 Advanced Printer Driver 4.3.3 ESC/POS command 4.4 Various Status Categories Rev. D Application Development Information 4-5 4.4.1 Printer Status on APD 4.4.2 OPOS 4-6 Application Development Information Rev. D 4.4.2.2 Printer Errors and Status ResultCode/ ResultCodeExtended Reason Rev. D Application Development Information 4-7 4.4.2.3 ESC/POS commands 4.5 NV memory 4-8 Application Development Information Rev. D 4.6 NV Graphics Printing 4.6.1 Advanced Printer Driver 4.6.1.1 How to print NV Graphics 4.6.1.2 Printable bitmap format in APD Rev. D Application Development Information 4-9 4.6.2 OPOS 4.6.2.1 Printing method 4.6.2.2 LetterQuality 4.6.2.3 Setting of printing position by escape sequence 4-10 Application Development Information Rev. D 4.6.2.4 Printable bitmap format in OPOS 4.6.3 ESC/POS command 4.6.4 Tips for Visual Basic Rev. D The Difference Between TM-P60 and TM-T88II/III A.1 Can TM-P60 print with TM-T88II/III printer driver? A.2 Can TM-P60 send back status to host PC the same as TM-T88II/III? Page Rev. D Appendix B Wireless LAN Setup Detailed Information B.1 Setting the TCP/IP protocol in Your Operating System B.1.1 Windows 2000 Page Page B.2 TMNetWinConfig B.2.1 Install B.2.1.1 Installation Environments B.2.1.2 Windows 2000 Page Page Page Page Page Page Rev. D Page Page B.2.3 Functions Rev. D B.2.3.1 Menu Bar Time-out Search Method Rev. D Search Options - IP Search Options - COM Page Page Rev. D Information Page Rev. D Wireless Page Page Page Rev. D B.2.4.1 password B.3 Setting Using a Web Browser B.3.1 Operation Page Page Rev. D B.3.2 Function B.3.2.1 Information General Page Rev. D SNMP B.3.2.2 Configuration Rev. D Wireless Page Rev. D SNMP Community Rev. D IP Trap 1, IP Trap 2 Administrator Rev. D Password Reset Page Page Page Page Page Page Page Page Page Page Page C.12 International Character Sets Rev. D Appendix D System Planning D.1 Control Method D.1.1 Windows Driver (EPSON Advanced Printer Driver) General Features of the EPSON Advanced Printer Driver EPSON Advanced Printer Driver Components EPSON Advanced Printer Driver Support Environment Rev. D D.1.2 EPSON OPOS ADK General Features of EPSON OPOS ADK (OPOS Control) EPSON OPOS ADK Contents EPSON OPOS ADK Supported Environment Page Page Appendix E FAQ Q 1. Can I use the TM-P60 in the Ad-Hoc mode? A 1.1 The TM-P60 supports the Ad-Hoc mode for the first setup only. Q 2. Buzzer sounds when the TM-P60 is turned on. What should I do? A 2.1 Confirm whether the POWER LED is flashing slowly or not Q 5. The Power LED is flashing slowly. What should I do? Q 6. The TM-P60 cant connect to the Wireless LAN. What should I do? Q 7. Wireless LAN parameters for the TM-P60 cannot be set with RS-232 Q 8. Searching on the network takes several minutes. Q 9. Network is disconnected several minutes after it is connected. Page Appendix F Wireless LAN Network Composition F.1 Network mode F.1.1 Infrastructure Mode F.1.2 Ad Hoc Mode F.2 Wireless LAN Use F.3 Wireless LAN Security F.3.1 Security of a wireless LAN Why does a wireless LAN need a security function? What kind of security functions does the wireless LAN have? F.3.2 Security Function Outline WEP Setting MAC Address Filtering