Surveyor

User’s Guide

The ExpertMsg.INI file contains Surveyor’s diagnostic information. This file can be changed using a text editor, thus giving you a way to add information. Rules for adding information to ExpertMsg.INI are included at the beginning of the file. Either possible causes or recommended actions can be added, or any other special technical note.

Surveyor always looks for the file named ExpertMsg.INI in the Surveyor installation directory and will use that file for its diagnostic information. If no ExpertMsg.INI file is found in the directory, Surveyor will not provide diagnostic information.

Exporting Expert Data

You can export expert data to a comma delimited .csv file. With an Expert window active, select Export... from the File menu. The symptom list in the top panel is exported by default. From the Overiew tab, all counters are exported.

If you want to export the Detail data in the bottom right panel of an Expert display, click on any field in any table in this panel and select Export... from the File menu. . Data for all tables in this panel are exported.

Printing Expert Data

You can print expert data. With an Expert window active, select Print from the File menu or press the print button on the Detail View toolbar. The symptom list in the top panel is printed by default. From the Overiew tab, all counters are printed.

If you want to print the Detail data in the bottom right panel of an Expert display, click on any field in any table in this panel and select Print from the File menu. Data for all tables in this panel are printed.

Working with Timestamps

The number of symptoms reported may be different between monitor and capture. The capture feature performs at full line rate and captures all packets whereas the monitor may or may not include all packets.

Timestamps, when viewing expert tables, contain the time and date when the information was captured. Frames are processed for inclusion in the expert table in batches of 100, so it is possible for two frames to have exactly the same timestamp in expert tables. The order in which symptoms or analyses are displayed is always the same order in which they were encountered in the capture file or buffer. The timestamps for analyzer devices increment from the time the device was last started.

If Surveyor detects two symptoms in the same packet, Surveyor will display the symptom that it determines to be the most hazardous to network function.

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Finisar Surveyor manual Exporting Expert Data, Printing Expert Data, Working with Timestamps