Finisar Surveyor manual No Server Response, Smtp server not responded

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Expert Features 10

Application Layer

No Server Response

Counter

No Server Response is a counter of responses to server requests that never happen or exceed a time out value. A count of all No Server Responses displays in the Overview counters of Expert View.

Expert Analysis

No Server Response events are automatically logged as expert analyses. The Symptom Summary field provides information about the type of server involved. For example:

SMTP server not responded

This analysis applies to text-based application protocol servers such as FTP, SMTP, NNTP, and POP3.

Diagnostic Details

__________________________________________________________________

Problem Description:

There is no server ready message for the server.

__________________________________________________________________

Probable Cause(s):

1.The server was very busy.

2.There may be a problem with the server application.

__________________________________________________________________

Recommended Action(s):

1. Upgrade the server application.

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Finisar Surveyor manual No Server Response, Smtp server not responded