Glossary

Extension

All telephones connected to the PBX have a unique internal number (up to 8 digits). If your telephone is equipped with a display, you can see your number.

Function code

A digit code that corresponds to a specific function. See section “Settings” on page 87.

Hold

To put a call on hold. See section “During Calls” on page 33.

Information

Internal callers are informed about absence and time of return. External callers are diverted to the operator, where the same information is available. Information can be of two kinds:

1.Pre-programmed text information.

2.Voice information.

Intercom

A two-way direct call function between two extensions, for instance an executive-secretary communication.

See section “Other Useful Features” on page 78.

Intrusion

To intrude on an ongoing call when a requested extension is busy. See section “Outgoing Calls” on page 22.

IP call

Internal call sent via an internal data network (LAN or WAN).

ISDN

Integrated Services Digital Network. Provides your system with supplementary services from the public net. See section “ISDN Facilities” on page 73.

Least Cost Routing

A function that automatically selects the cheapest way to connect your external call (not necessarily the shortest distance).

See section “Least Cost Routing” on page 86.

Loudspeaker Paging

All members of an extension group are paged, i.e. receive a short, sharp tone on the loudspeaker followed by a Voice message from the sender. See section “Group Features” on page 68.

Mailbox

The Mailbox system controls the messages that are left for or sent by you when you are absent. See section “Mailbox System” on page 54.

Message

A message can be sent to any extension. This is useful when you receive the busy tone or get no answer. There are two kinds of message:

1.Call Me message.

2.Voice message.

See section “Mailbox System” on page 54.

Metering

Outgoing external calls can be metered on individual call meters or specified Account Numbers. See section “Call Metering” on page 42.

Mute

To switch the microphone temporarily off. See section “During Calls” on page 33.

Night Switching

Used for directing all incoming calls to one extension (answering position), for example when the office is closed. See section “Other Useful Features” on page 78.

Password

A four-digit code needed to e.g. block your extension and retrieve messages from the Mailbox system. You can set your own Password. See section “Security” on page 66.

PBX

Private Branch Exchange. Your telephone switching system (e.g. BusinessPhone 250).

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BusinessPhone – Dialog 4222 Office / Dialog 3211 & 3212

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Garmin 3211 manual Extension, Function code, Hold, Information, Intercom, Intrusion, IP call, Least Cost Routing, Mailbox