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HP 7000 manual Printhead problem The following printhead has a problem

Models: 7000

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Printhead problem - The following printhead has a problem

Use the following to correct the error:

•Advanced printhead maintenance

•Supplies

Advanced printhead maintenance

WARNING! Only reinstall the printhead as part of the procedure for Printhead Problem error messages

To reinstall the printhead

1.Make sure that the product is turned on.

2.Open the ink cartridge door.

3.Remove all of the ink cartridges and place them on a piece of paper with the ink opening pointing up.

Errors (Windows)

97

Image 101

HP 7000 Printhead problem The following printhead has a problem, Advanced printhead maintenance To reinstall the printhead

Contents

Officejet Page HP Officejet 7000 E809 Wide Format printer Copyright information Safety informationHewlett-Packard Company notices AcknowledgementsContents Maintain and troubleshoot Contents HP supplies Support and warrantyControl-panel lights reference Regulatory information Device specificationsFind other resources for the product Get startedVisual AccessibilityFind the device model number Front view Understand the device partsMobility SupportControl panel Back view Connection informationTurn off the device Eco-Tips Recommended papers for printing Select print mediaPaper HP Photo Value PacksRecommended papers for photo printing Tips for selecting and using print mediaHP Advanced Photo Paper HP Everyday Photo PaperCards and envelopes Understand specifications for supported mediaPhoto media TransparenciesMedia size Standard media sizes Understand supported sizesMedia size Understand supported media types and weightsMedia Left Right Top Bottom Margin Set minimum marginsLoad input tray Load mediaChange print settings To change settings Mac OS To change default settings for all future jobs WindowsPrint on special and custom-sized media Click Start, then click Printers or Printers and Faxes. OrTo print a borderless document Windows Print borderlessTo print on special or custom-sized media Mac OS Click Manage Custom Sizes in the Paper Size pull-down menuPrint a Web page Windows only Click Properties, Setup, or PreferencesTo print a borderless document Mac OS Open the Paper Type/Quality panelTo print a Web Cancel a print jobMac OS Manage the deviceWindows Monitor the device Administer the deviceEmbedded Web server Use device management toolsTo open the embedded Web server Embedded Web server pages Toolbox WindowsToolbox tabs Open the ToolboxTo open the HP Solution Center Use the HP Solution Center WindowsHP Utility Mac OS Network ToolboxHP Utility Understand the printer statusOpen the HP Utility To open the HP Utility To print the Printer Status Understand the network configuration status report Direct connection Configure the device WindowsTo connect the device before installing the software To share the device on a locally shared network Network connectionInstall the device software on client computers Install the device on a networkTo install the software for network or direct connection Configure the device Mac OSTo share the device on a locally shared network Select Network Printer or Network Printer ServerTo share the device among computers Configure your firewall to work with HP devices Windows onlyPrinting Advanced firewall informationIncoming UDP ports 137, 138, 161 Uninstall and reinstall the software Double-clickHewlett-Packard To uninstall from a Macintosh computerInformation on ink cartridges and the printhead Work with ink cartridgesRelated topics Check the estimated ink levelsTo replace the ink cartridges Replace the ink cartridgesChapter Usage information collection To turn off usage information collection Print and evaluate a print quality reportTo print a print quality report Ink Levels To evaluate the Print Quality DiagnosticRagged, irregularly streaked, or faded bars Good color barsExample of Bad Color Bars Top black bar is ragged on one end Bar colors are not uniform Regular white streaks in the barsAlignment Patterns Large Black Font TextIf you see no defects Troubleshooting tips and resourcesDevice takes a long time to print Solve printing problemsDevice shuts down unexpectedly Something on the page is missing or incorrect Blank or partial page printedPlacement of the text or graphics is wrong Print troubleshootingCheck the page-orientation setting Check how the media is loadedProduct is not responding Envelopes print incorrectlySolution 2 Load paper in the input tray Solution 1 Turn on the productSolution 3 Select the correct printer Solution 4 Check the printer driver statusSolution 8 Make sure the print carriage can move freely Solution 6 Remove all cancelled print jobs from the queueSolution 7 Clear the paper jam Solution 1 Restart the product Solution 10 Restart the productSolution 2 Print a previously saved version of the document Product prints meaningless charactersNothing happens when I try to print Solution 4 Check the printer driver status Pages in my document came out in the wrong order To check your margin settings Solution 1 Check the printer marginsSolution 2 Verify the paper size setting Solution 3 Load the stack of paper correctlySolution 2 Check the layout of the document Solution 1 Check the margin settingsText or graphics are cut off at the edge To preview the print layoutBlank page came out while printing Solution 3 Load the stack of papers correctlySolution 4 Try printing with borders Solution 4 Clean the printhead Print quality troubleshootingSolution 3 Check the ink levels Wrong, inaccurate, or bleeding colors Solution 2 Check the paper loaded in the input traySolution 4 Check the ink levels Solution 3 Check the paper typeSolution 7 Clean the printhead Solution 5 Check the print settingsSolution 6 Align the printhead Ink is not filling the text or graphics completely Solution 8 Contact HP supportSolution 3 Check the print settings Solution 2 Check the ink levelsSolution 4 Check the paper type Solution 5 Clean the printheadSolution 1 Check the paper type Solution 6 Contact HP supportSolution 3 Rotate the image Solution 2 Use a higher print quality settingSolution 1 Make sure the paper is loaded correctly Solution 2 Check your print settingsSolution 4 Align the printhead Printouts are faded or have dull colors Solution 1 Check the print settingsSolution 2 Check the paper type Printouts seem blurry or fuzzy Solution 5 Contact HP supportSolution 3 Print the image in a smaller size Solution 2 Use a higher quality imagePrintouts have vertical streaks Solution 2 Make sure only one type of paper is loadedPrintouts are slanted or skewed To remove excess ink using plain paper Solution 1 Print on a page of plain paperSolution 2 Wait while the ink dries Ink streaks on the back of the paperSolution 4 Clean the rollers Solution 2 Make sure the paper is loaded correctlySolution 6 Service the product Solution 5 Check for a paper jamSolution 1 Wait before you attempt to reprint Poor black textSolution 3 Align the printhead Solution 2 Use TrueType or OpenType fontsSolution 1 Use a lower print quality setting Advanced printhead maintenanceSolution 3 Contact HP support Product prints slowlyTo clean the printhead from the Printer Toolbox Windows To clean the printhead from the control panelTo clean the printhead from the embedded Web server To clean the printhead from the Toolbox Mac OSAlign the printhead To align the printhead from the control panelTo align the printhead from the embedded Web server Solve paper-feed problemsMedia is not supported for the printer or tray Media is not picked up from a trayEmbedded Web server cannot be opened Solve device management problemsCheck the device IP address Solve network problemsGeneral network troubleshooting Hardware installation suggestions Troubleshoot installation issuesMake sure the ink cartridges are properly installed Solve network problems Software installation suggestionsVerify installation preliminaries Check the computer systemClear jams To reset the devices network settingsTo clear a jam Clear a jam in the deviceTips for avoiding jams Incompatible Printhead Errors WindowsPrinthead problem and advanced printhead maintenance Advanced printhead maintenance To reinstall the printhead Printhead problem The following printhead has a problemChapter To clean the printhead Chapter To clean the electrical contacts in the product Device Disconnected Ink Alert Ink Service Capacity WarningFollowing cartridge has a problem Cartridge ProblemInk system failure Following cartridge appears to be missing or damagedCartridge cradle cannot move Paper MismatchPaper Jam Printer is out of paperPrinter Offline Ink Service Capacity WarningPrinter Paused Document failed to printFollowing cartridges are previously used General printer errorPreviously used genuine HP cartridge Interpreting control-panel lights Control-panel lights referenceLight description/Light pattern Chapter Light description/Light pattern Light description/Light pattern All lights are on Ink cartridges HP suppliesHP media Support and warranty Support process Before you callPhone support period HP support by phoneDQGHUH3UHLVHJHOWHQ Telephone support numbersModel number see Find the device model number Placing a callHewlett-Packard limited warranty statement Ink cartridge warranty information Device specifications System requirements Print resolution Regulatory information Toxic and hazardous substance table 127 LED indicator statement Declaration of conformity Paper use Material safety data sheetsPlastics Recycling programΑπόρριψη άχρηστων συσκευών στην Ευρωπαϊκή Ένωση Power consumptionAppendix D Regulatory information Third-party licenses OpenSSL Third-party licenses 135 ======================================================== SHA2 Index Page Page Page 142 Page Hewlett-Packard Development Company, L.P