To clean the printhead | HP 7000 specs

6.Clean the printhead.

There are three areas of the printhead that need to be cleaned: the plastic ramps on both sides of the ink nozzles, the edge between the nozzles and the electrical contacts, and the electrical contacts.

1Plastic ramps on the sides of the nozzles

2Edge between nozzles and contacts

3

Electrical contacts

CAUTION: Touch the nozzle and the electrical contact areas only with cleaning materials and not with your finger.

To clean the printhead

a. Lightly dampen a clean, lint-free cloth and wipe the electrical contact area from the bottom to the top. Do not go past the edge between the nozzles and the electrical contacts. Clean until no new ink shows on the cloth.

Errors (Windows)

99

Image 103

HP 7000 manual To clean the printhead

Contents

Officejet Page HP Officejet 7000 E809 Wide Format printer Acknowledgements Safety informationCopyright information Hewlett-Packard Company notices Contents Maintain and troubleshoot Contents Control-panel lights reference Support and warrantyHP supplies Regulatory information Device specifications Find other resources for the product Get started Find the device model number AccessibilityVisual Support Understand the device partsFront view Mobility Control panel Turn off the device Connection informationBack view Eco-Tips Recommended papers for printing Select print media Paper HP Photo Value Packs HP Everyday Photo Paper Tips for selecting and using print mediaRecommended papers for photo printing HP Advanced Photo Paper Transparencies Understand specifications for supported mediaCards and envelopes Photo media Media size Standard media sizes Understand supported sizes Media size Understand supported media types and weights Media Left Right Top Bottom Margin Set minimum margins Load input tray Load media Change print settings Click Start, then click Printers or Printers and Faxes. Or To change default settings for all future jobs WindowsTo change settings Mac OS Print on special and custom-sized media Click Manage Custom Sizes in the Paper Size pull-down menu Print borderlessTo print a borderless document Windows To print on special or custom-sized media Mac OS Open the Paper Type/Quality panel Click Properties, Setup, or PreferencesPrint a Web page Windows only To print a borderless document Mac OS To print a Web Cancel a print job Windows Manage the deviceMac OS Monitor the device Administer the device Embedded Web server Use device management tools To open the embedded Web server Embedded Web server pages Toolbox Windows Toolbox tabs Open the Toolbox Network Toolbox Use the HP Solution Center WindowsTo open the HP Solution Center HP Utility Mac OS Open the HP Utility To open the HP Utility Understand the printer statusHP Utility To print the Printer Status Understand the network configuration status report To connect the device before installing the software Configure the device WindowsDirect connection To share the device on a locally shared network Network connection Install the device software on client computers Install the device on a network Select Network Printer or Network Printer Server Configure the device Mac OSTo install the software for network or direct connection To share the device on a locally shared network To share the device among computers Configure your firewall to work with HP devices Windows only Incoming UDP ports 137, 138, 161 Advanced firewall informationPrinting Uninstall and reinstall the software Double-clickHewlett-Packard To uninstall from a Macintosh computer Information on ink cartridges and the printhead Work with ink cartridges Related topics Check the estimated ink levels To replace the ink cartridges Replace the ink cartridges Chapter Usage information collection To print a print quality report Print and evaluate a print quality reportTo turn off usage information collection Ink Levels To evaluate the Print Quality Diagnostic Ragged, irregularly streaked, or faded bars Good color bars Example of Bad Color Bars Top black bar is ragged on one end Bar colors are not uniform Regular white streaks in the bars Alignment Patterns Large Black Font Text If you see no defects Troubleshooting tips and resources Device shuts down unexpectedly Solve printing problemsDevice takes a long time to print Something on the page is missing or incorrect Blank or partial page printed Check how the media is loaded Print troubleshootingPlacement of the text or graphics is wrong Check the page-orientation setting Product is not responding Envelopes print incorrectly Solution 4 Check the printer driver status Solution 1 Turn on the productSolution 2 Load paper in the input tray Solution 3 Select the correct printer Solution 7 Clear the paper jam Solution 6 Remove all cancelled print jobs from the queueSolution 8 Make sure the print carriage can move freely Product prints meaningless characters Solution 10 Restart the productSolution 1 Restart the product Solution 2 Print a previously saved version of the document Nothing happens when I try to print Solution 4 Check the printer driver status Pages in my document came out in the wrong order Solution 3 Load the stack of paper correctly Solution 1 Check the printer marginsTo check your margin settings Solution 2 Verify the paper size setting To preview the print layout Solution 1 Check the margin settingsSolution 2 Check the layout of the document Text or graphics are cut off at the edge Solution 4 Try printing with borders Solution 3 Load the stack of papers correctlyBlank page came out while printing Solution 3 Check the ink levels Print quality troubleshootingSolution 4 Clean the printhead Wrong, inaccurate, or bleeding colors Solution 2 Check the paper loaded in the input tray Solution 4 Check the ink levels Solution 3 Check the paper type Solution 6 Align the printhead Solution 5 Check the print settingsSolution 7 Clean the printhead Ink is not filling the text or graphics completely Solution 8 Contact HP support Solution 5 Clean the printhead Solution 2 Check the ink levelsSolution 3 Check the print settings Solution 4 Check the paper type Solution 1 Check the paper type Solution 6 Contact HP support Solution 2 Check your print settings Solution 2 Use a higher print quality settingSolution 3 Rotate the image Solution 1 Make sure the paper is loaded correctly Solution 4 Align the printhead Solution 2 Check the paper type Solution 1 Check the print settingsPrintouts are faded or have dull colors Printouts seem blurry or fuzzy Solution 5 Contact HP support Solution 3 Print the image in a smaller size Solution 2 Use a higher quality image Printouts are slanted or skewed Solution 2 Make sure only one type of paper is loadedPrintouts have vertical streaks Ink streaks on the back of the paper Solution 1 Print on a page of plain paperTo remove excess ink using plain paper Solution 2 Wait while the ink dries Solution 4 Clean the rollers Solution 2 Make sure the paper is loaded correctly Poor black text Solution 5 Check for a paper jamSolution 6 Service the product Solution 1 Wait before you attempt to reprint Solution 3 Align the printhead Solution 2 Use TrueType or OpenType fonts Product prints slowly Advanced printhead maintenanceSolution 1 Use a lower print quality setting Solution 3 Contact HP support To clean the printhead from the Printer Toolbox Windows To clean the printhead from the control panel To align the printhead from the control panel To clean the printhead from the Toolbox Mac OSTo clean the printhead from the embedded Web server Align the printhead Media is not picked up from a tray Solve paper-feed problemsTo align the printhead from the embedded Web server Media is not supported for the printer or tray Embedded Web server cannot be opened Solve device management problems General network troubleshooting Solve network problemsCheck the device IP address Hardware installation suggestions Troubleshoot installation issues Make sure the ink cartridges are properly installed Check the computer system Software installation suggestionsSolve network problems Verify installation preliminaries Clear jams To reset the devices network settings Tips for avoiding jams Clear a jam in the deviceTo clear a jam Printhead problem and advanced printhead maintenance Errors WindowsIncompatible Printhead Advanced printhead maintenance To reinstall the printhead Printhead problem The following printhead has a problem Chapter To clean the printhead Chapter To clean the electrical contacts in the product Device Disconnected Ink Alert Ink Service Capacity Warning Following cartridge appears to be missing or damaged Cartridge ProblemFollowing cartridge has a problem Ink system failure Printer is out of paper Paper MismatchCartridge cradle cannot move Paper Jam Document failed to print Ink Service Capacity WarningPrinter Offline Printer Paused Previously used genuine HP cartridge General printer errorFollowing cartridges are previously used Interpreting control-panel lights Control-panel lights reference Light description/Light pattern Chapter Light description/Light pattern Light description/Light pattern All lights are on Ink cartridges HP supplies HP media Support and warranty Support process Before you call Phone support period HP support by phone DQGHUH3UHLVHJHOWHQ Telephone support numbers Model number see Find the device model number Placing a call Hewlett-Packard limited warranty statement Ink cartridge warranty information Device specifications System requirements Print resolution Regulatory information Toxic and hazardous substance table 127 LED indicator statement Declaration of conformity Recycling program Material safety data sheetsPaper use Plastics Απόρριψη άχρηστων συσκευών στην Ευρωπαϊκή Ένωση Power consumption Appendix D Regulatory information Third-party licenses OpenSSL Third-party licenses 135 ======================================================== SHA2 Index Page Page Page 142 Page Hewlett-Packard Development Company, L.P