Chapter 4

If this did not solve the issue, try the next solution.

Solution 3: Check the ink levels

Solution: Check the estimated ink levels in the ink cartridges.

NOTE: Ink level alerts and indicators provide estimates for planning purposes only. When you receive a low-ink alert, consider having a replacement cartridge available to avoid possible printing delays. You do not need to replace the ink cartridges until print quality becomes unacceptable.

For more information, see:

Check the estimated ink levels

Cause: The ink cartridges might have insufficient ink.

If this did not solve the issue, try the next solution.

Solution 4: Align the printhead

Solution: Align the printhead.

Aligning the printer can help ensure excellent print quality.

For more information, see:

Align the printhead

Cause: The printer needed to be aligned.

If this did not solve the issue, try the next solution.

Solution 5: Clean the printhead

Solution: Check the following potential problems, and then clean the printhead.

After cleaning the printhead, print a print quality report. Evaluate the print quality report to see if the print quality problem still exists.

For more information, see:

Clean the printhead

Print and evaluate a print quality report

Cause: The printhead needed to be cleaned.

If this did not solve the issue, try the next solution.

Solution 6: Contact HP support

Solution: Contact HP support for service.

Go to: www.hp.com/support.

76 Maintain and troubleshoot

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HP 7000 manual Solution 3 Check the ink levels, Solution 4 Align the printhead